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Support Engineer Intern Resume

Newtown Square, PA

TECHNICAL SKILLS

Computer Languages: C/C++ Java JavaScript Python VbScript HTML5 XML CSS

Operating Systems: Windows Mac OS Linux

Applications: SAP HANA DB Studio, SAP NetWeaver, Netbeans, MS Visual Studio

Certificates: SAP HANA, SAP UI5

PROFESSIONAL EXPERIENCE

Confidential, NEWTOWN SQUARE, PA

Support Engineer Intern

Responsibilities:

  • Supported over 10 customers daily having product code customization issue such as code efficiency
  • Maintained and managed critical customer issues within Mission Control Center
  • Familiarized with SAP’s new Business Suite S4 HANA and mastered new changes of the suite
  • Earned the certificate “Developing Web Apps with SAPUI5”

Confidential, NEWTOWN SQUARE, PA

Support Engineer Intern

Responsibilities:

  • Managed over 30 internal service orders daily within various expert teams
  • Developed an internal web application using JavaScript, Node.js with an MVC approach
  • Earned the SAP HANA certificate by SAP Center of Expertise
  • Familiarized with CRM, ERP, CSS and database systems

Confidential, PITTSBURGH, PA

Team Member

Responsibilities:

  • Designed an internal game for Confidential Ground Services to increase productivity between trailer loaders
  • Managed team responsibilities and team members to meet project duties and deadlines
  • Presented the project to Executives of Confidential Ground Services

Confidential, PA

Personal

Responsibilities:

  • Developed a C program system device driver for a tagline device
  • Wrote algorithms to maintain and manage data coming from low - level disk operations
  • Familiarized with using Linux Systems and Bash Scripting

Confidential, NEWTOWN SQUARE, PA

Team Member

Responsibilities:

  • Developed an internal web application using JavaScript, Node.js Bootstrap
  • Application imported excel files and looping document to retrieve info to create a new excel file
  • Developed a script using Vbscript for testing and accuracy of code algorithm

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