Support Engineer Intern Resume NEWTOWN SQUARE, PA - Hire IT People

TECHNICAL SKILLS

Computer Languages: C/C++ Java JavaScript Python VbScript HTML5 XML CSS

Operating Systems: Windows Mac OS Linux

Applications: SAP HANA DB Studio, SAP NetWeaver, Netbeans, MS Visual Studio

Certificates: SAP HANA, SAP UI5

PROFESSIONAL EXPERIENCE

Confidential, NEWTOWN SQUARE, PA

Support Engineer Intern

Responsibilities:

Supported over 10 customers daily having product code customization issue such as code efficiency
Maintained and managed critical customer issues within Mission Control Center
Familiarized with SAP’s new Business Suite S4 HANA and mastered new changes of the suite
Earned the certificate “Developing Web Apps with SAPUI5”

Confidential, NEWTOWN SQUARE, PA

Support Engineer Intern

Responsibilities:

Managed over 30 internal service orders daily within various expert teams
Developed an internal web application using JavaScript, Node.js with an MVC approach
Earned the SAP HANA certificate by SAP Center of Expertise
Familiarized with CRM, ERP, CSS and database systems

Confidential, PITTSBURGH, PA

Team Member

Responsibilities:

Designed an internal game for Confidential Ground Services to increase productivity between trailer loaders
Managed team responsibilities and team members to meet project duties and deadlines
Presented the project to Executives of Confidential Ground Services

Confidential, PA

Personal

Responsibilities:

Developed a C program system device driver for a tagline device
Wrote algorithms to maintain and manage data coming from low - level disk operations
Familiarized with using Linux Systems and Bash Scripting

Confidential, NEWTOWN SQUARE, PA

Team Member

Responsibilities:

Developed an internal web application using JavaScript, Node.js Bootstrap
Application imported excel files and looping document to retrieve info to create a new excel file
Developed a script using Vbscript for testing and accuracy of code algorithm