SUMMARY

• Sixteen years of SAP Functional configuration experience and seven years as a Lead with experience in eight full lifecycle Global implementations. SAP Confidential /3 Security GRC, APO demand planning, SD, LE, PP, MM, CS - PM, CRM, FICO MM-SRM, LMS, WM, BI-BW, 4.6, 4.7, ECC 5.0, 6.0.
• QA testing Functional experience with HPQC load test tool, QTP.
• EDI interfacing sales orders IDOC for shipping points.
• SRM performance monitoring, development and implementation of SRM, punch-out configuration. Basis support includes CRM Security/Compliance, SOX tools.
• SAP SCM XI-NetWeaver configuration in Transportation Truck, Rail, Barge, and Oil/Gas.
• Extensive proficiency with troubleshooting and testing developed equipment and software.
• SAP Reporting tools ABAP List Viewer, SAP Query.
• Solution Manager 7.2
• Sharepoint Administrator.
• Winshuttle scripts in FI SD MM PP data.
• Superior ability to quickly master new technology to meet business goals.
• Fluent in Spanish and Portuguese.

TECHNICAL SKILLS

• SAP Confidential /3 includes implementation with configuration to Security GRC, SD OTC and pricing, PP with MRP Production Schedule, LE, SRM, MM, PM, EHS, F-SCM, FICO, and Security. Configuration CRM module Configuration support.
• SD Order fulfillment.
• SD OTC process.
• Solution Manager 7.2
• SAP Ariba Procurement experience
• CPG manufacturing areas of SCM integration.
• Delivery processing (inbound and outbound).
• Transfer Order processing
• Bin stock replenishment
• Automatic stock movements
• Picking, packing, shipment processing
• Transportation planning, execution, and costing
• Material staging for manufacturing
• Intercompany/interplant shipments
• Inventory Management, Physical Inventory, counting processes
• Purchase Order Processing
• SAP Plan to Produce.
• Configure APO module Demand planning (Internet Pricing and Conditions for sales orders including definition of Condition Techniques and Condition records, Availability check, Credit Management.
• Organizational Change Management.
• BI-BW - Monitoring and Performing - Requirement and Demand Analysis - Reporting.
• JD Edwards - procure to pay processes support.
• Lawson - Purchasing software.
• Console and the use of wireless WM RF Bar Code Guns/Readers, Material Master & Production Master Data, Inspection Planning and Quality Notifications and Purchasing. Software Auditor/Smart audit.
• Configure SD module with EDI interfacing sales orders IDOC for shipping points, Sharepoint was used.
• Presently in SAP HANA training.

PROFESSIONAL EXPERIENCE

Confidential, Naperville IL

Sr. SAP Functional Procurement & Logistics Lead

Responsibilities:

• Requirement Specs. Responsible for preparing Functional Design Specification for major Implementation.
• MFG data conversion
• Coordinated with Developers to assure that functionality agree with the design and configuration
• Responsible for Unit Testing.
• Configured the SD -MM LE modules with for shipping points, Purchasing Contract Schedule Agreements, Contracts, pricing, Change and Order Management processes.
• Purchasing pricing configuration with Mexico regulatory Standards with the UUID
• Created and updated Invoice and Billing processes
• P2P Trainer: In Petro-Chemical Environment coordinated all training and support for Purchasing P2P and Supply and delivered the Training to all relevant Business Units development and instructor led classes for SAP Net-weaver and XMII integration . Change in Naperville and Mexico processes. Solution Manager 7.2 SAP HANA S4 was used

Confidential

Sr. SAP Functional Business Sales & Reporting Analyst

Responsibilities:

• Handle Sales & Reporting in the CPG industry and acted as liaison managing the development of business process and reporting between technical teams, stakeholders and users.
• Tasks include pulling information from legacy systems and SAP, w orking with eCommerce.
• Responsible for managing the development of business process and reporting, acting as liaison between the technical SAP team, stakeholders and users (Field Sales/ Corporate Sales).
• Handle gathering requirements, assist with process design and help with information mapping from various legacy systems and 14 Interfaces, TradePro to SAP Order fulfillment.
• Update SD tables for sourcing information and understand how and where it will or could me mapped to.
• Experience translating business requirements into technical specs including SD Pricing Used Excel and pivot tables as a repository of this sales order information. SAP HANA S4 was used.

Confidential, Schaumburg, IL

Sr. Business Analyst - Planning

Responsibilities:

• Creation of the functional design documents needs to be supported from a business point of view.
• Participate in worldwide conference call with IBM and MSI IT specialists to develop functional documents under Motorola operational processes in one or more sub tracks designed in the Oracle ERP system.
• Review documents like Functional design documents, test scripts and evidence documents.
• Support the track lead in organizing and managing worldwide SIT1, SIT2, UAT test events for D2D track.

Confidential, Milwaukee, WI

Sr. SAP Business Functional Analyst

Responsibilities:

• Provide Troubleshooting and support activities such as determining root causes of operational issues.
• Assist in definition and development of reports, assisting plant production with the integration of SAP into daily activities.
• Development of Winshuttle or other data entry strategies.
• Train and mentor staff.
• Solution Manager 7.2
• Maintain Master Data in SAP to ensure compliance
• Manage and expedite Sap Help Desk tickets to resolve problems.
• Administer User Registration and Security level access for the BU.
• Functional configurations in SAP modules such as APO support, SD OTC, MM, PP, Plan to produce, MDM PS, QM, QC, FICO and CRM.
• Maintain all of the interfaces tracking and troubleshoot issues with EDI, 404 EDI and 856.

Confidential, Rolling Meadows IL

Sr. SAP Business MM-LE-FICO Functional Analyst

Responsibilities:

• Provide production support for break fix and enhancement requests for Komatsu Parts Reform Project.
• Business requirements gathering, then document and clarify business requirements.
• Facilitate business meetings to ensure functional requirements are clear and align with business requirements.
• Collaborate with other SAP functional analysts to review requirements and develop possible solutions via ASAP methodology:
• Test business processes and customize SAP functionality for all changes. Follow zero-defect mindset in configuration/developing, maintaining, testing and deploying software.
• Perform analysis of project requirements and functional specifications, submit estimates and create technical designs.
• Participate and guide activities in programming, system testing, documentation, and deployment of Master Data Plan to produce according to development and change management standards.
• Provide subject matter expertise for given application technologies or application functionality to application users and support staff, SAP Reporting tools ABAP List Viewer, SAP Query.
• SAP Ariba Procurement integration
• Review and provide guidance in problem identification, resolution, and implementation.

Confidential, Carpentersville. IL

SAP ERP Business Specialist

Responsibilities:

• Support and manage all SAP Business Suite Netweaver/projects including system administration.

Project Management

Confidential

Responsibilities:

• Manage all company SAP Systems and integration points with other software.
• Work with IT manager on planning/budgeting/developing estimates for improvements and support in FI, SD OTC and pricing, MM, LE - transferring material master data, PP/PI capacity planning, Plan to Produce MRP, EHS, HR in Netweaver. Development of Winshuttle.
• Maintain audit compliance from system perspective.
• Design, execute and manage all SAP projects.
• Check system performance by running an Early Watch report with Solution Manager.
• Manage PCCR interactions and relationships with SAP vendors.
• Sharepoint Administration.
• Lead, coordinate and prioritize SOV interventions including Pricing and Sales Order process with pricing.
• Planning implementation of SAP APO.

Business Analyst

Confidential

Responsibilities:

• Support business systems with Core Modules of SAP SD OTC pricing, PP including capacity planning, MRP, BOM, Routing, LE, MM, WM, FICO.
• Configure SAP Business suite Netweaver to fit business requirements.
• Work with Business SME’s in Purchasing, Finance, Customer Service, Quality Management, HR.
• Create Functional Specifications Analysis/Requirement for minor improvements and basic queries for users.
• Work with business SME’s to produce training material, System Specifications for all new enhancements and train users on enhancements.
• SAP Ariba Procurement
• Maintain current Documentation Library (Technical and Business processes).
• Solution Manager 7.2
• Create regression test (with SME) and organized test activities (UAT).
• Monitor system jobs/dump and check nightly backup integrity.
• Supervise business system performance, interface, and data flow including (EDI 856).
• WMS with RF configuration.

SAP Security

Confidential

Responsibilities:

• Implement and execute security policy for business systems via GRC.
• Design and implement business roles with SME.
• Execute security requests such as role modification/assignment, password resets, add/delete users from security groups, etc.

Confidential, Chicago IL

Lawson Software Systems Analyst

Responsibilities:

• Provide Post Go Live Assistant Order Management P2P in Purchasing Department.
• Resolution team member for Supply Chain issues within the Lawson System.
• Assist buyers in creating/Deleting PO’s in Lawson.
• WMS experience to Configure RF Handhelds for scanning and barcoding labels for ordering against PO’s.

Confidential, Boston MA

SAP Time Management Trainer

Responsibilities:

• Field Training Facilitator for NG employees throughout the East Coast territory in using the SAP Payroll Time Management System.
• Travel to NG plants and DC and provide training documentation and classes for users.

Confidential, Geneva, IL

SAP Business Support PP-PI Team Lead

Responsibilities:

• Provide SAP PP-PI, MRP, CP, STP, P2P, W&L, WMS Routing Functional Cross Module Support, Change and Order Management processes support for Go-Alive.
• Sharepoint Administrator.
• Create workflow business requirements and specifications into SAP functional design. Console and configure wireless WM- RF Bar Code Guns/Readers, Bin to Bin Management, Material Master & Production Master Data, Inspection Planning and Quality Notifications and Purchasing.
• Maintain computer ERP programs, systems and related procedures to support business applications for different modules, which are essential to meeting business objectives and goals.
• Security on the Web, SOX Compliance Controls, and SAP Confidential /3 system monitoring.

Confidential, Elmhurst, IL

SAP Helpdesk Specialist

Responsibilities:

• All aspects of Helpdesk support - Such as VPN, Lotus Notes, Hardware support and also Configured wireless WM- RF Bar Code Guns/Readers, maintain computer ERP programs, systems and related procedures to support business applications for different modules, which are essential to meeting business objectives and goals.
• EDI Support.
• Security on the Web, SOX Compliance Controls, SAP Confidential /3 system security monitoring, My SAP Portals, NetWeaver, Basis Administration, QAS II issues in testing, and Sharepoint Administration.
• Handled IT Helpdesk support. Spanish was used for Mexico plant in Nogales MX.

Confidential, Murray Hill, NJ

SAP SD Global Business Application Specialist

Responsibilities:

• Met with the LifeGas/Linde business teams and gathered business requirements from User Requirement Specs.
• Responsible for preparing Functional Design Specification for major Implementation.
• Coordinate with Offshore Developers to assure that functionality agree with the design and configuration.
• Responsible for Unit Testing.
• BI-BW Reporting.
• Configure the SD OTC-MM LE modules with EDI (856) interfacing sales orders IDOC for shipping points, Schedule Agreements, Contracts, Pricing, Change and Order Fulfillment Management processes.
• SD pricing configuration.
• Winshuttle Development used to transfer Data.
• Create and update Invoice and Billing processes.

Confidential, Atlanta GA

CS-PM Business Analyst

Responsibilities:

• Support the Philips IS Healthcare division in the SAP CS/PM modules. Handle SAP CS with cross functionality to the PM module which includes all phases of the implementation process including extensive Business Process design, development, test, and deployment of changes via SM7 and SAP Solution Manager.
• Deliver Functional documentation design specifications to Offshore Developers for go alive. Identify business benefits, cost of design, building and implementation phases which includes coaching of junior team member in SAP SD pricing-CS and PM modules with interface to MM SAP ARIBA support. LE.
• Sharepoint Administration.
• PM experience includes Planning and Control. CS experience includes Refurbishment and Repair process of parts and materials and set up of Service Warranties. Spanish and Portuguese were used.

Confidential, Gretna, LA

SAP XMII Trainer

Responsibilities:

• In Petro-Chemical Environment, coordinate all LMS training and support for Material development and instructor led classes for SAP Net-weaver and XMII integration.
• Change management processes to accommodate workflows.
• Provide SCM, PI integration prioritizing and coordinating changes to accommodate workloads.
• LMS training for 16 operators and 160 employees on the Shop floor at Belle Chasse Louisiana Oak point refinery.
• Maintain all of the interfaces tracking and troubleshoot issues with EDI, 404 EDI and 856.

Confidential, Evanston, IL

Business Analyst

Responsibilities:

• Support Lawson in updating all pricing and change management processes, month end activities and processes.
• Prioritize and coordinate changes to accommodate workloads.
• Support buyers in changes to pricing and logistical and manufacturing updates. Required expertise in Excel spreadsheet formulas and Access database modifications.

Confidential, Morton Grove, IL

SAP Functional Business Analyst (Lead)

Responsibilities:

• Global Implementation Specialist with the SCM module with Service Management Integration.
• Provide Phase One of Global Implementation planning.
• Modeled using ARIS BPM and Solution Manager Synchronization.
• Plan modeling for Global Sourcing and SD - FSCM BPM.
• Lead and create pre-workshops in preparation for full implementation blueprinting and scoping for FSCM area of SAP.
• Security SAP Confidential /3 system security monitoring.

Confidential, Mundelein, IL

SD-MM Functional Analyst (Lead)

Responsibilities:

• Configure SD OTC with pricing procedure updates -MM-PP module with EDI interfacing sales orders, Schedule Agreements, Contracts, Pricing, Change and Order Fulfillment Management processes.
• Create workflow for email notification and release strategy, consignments, PGI, deliveries, proformas, and billing.
• Responsible for facilitating MM and PP module, creating MRP setup for BoM’s, storage location for the US, Asia and Brazil. Also included creating Nota Fiscal set up of forms.
• SAP Ariba Procurement integration
• Responsible for FICO-AR AP HR including credit CM setup of dunning reports and SME Strategies.
• Support CRM modules implementation, SME design and implement new business processes in the CRM Finance modules and train and support super-users and end-users with LMS training. Maintain all interfaces tracking and troubleshoot issues with EDI, 404 EDI and 856.
• Assist in the design specifications for FSCM-SME and coordinated ABAP development in accord with SAP Best Practices.
• Development of Winshuttle.
• Security SAP Confidential /3 system security monitoring
• Sharepoint used.
• Portuguese used.

Confidential, Phoenix AZ

SRM/MM/FICO (Lead Position) Functional Analyst

Responsibilities:

• Establish and maintain SRM/MM configuration and change management processes, FICO Month end activities, and processes utilizing Change and Order Management processes.
• Prioritize and coordinate changes to accommodate workloads.
• Use Project Management skills for Workflow and Release Strategy for Mexico project.
• Provide JD Edwards procure to pay processes, conversion to SAP SRM processes.
• SAP Ariba Procurement integration
• Experience in procurement business process, including sourcing, bidding, catalog management, contract management, punch outs, order management and support of complex distributions scenarios in SRM and CRM.
• Cross functional experience with invoicing (FI) and accounts payable (FI) with integration experience to Financial Accounting and SD modules with OTC sales order automation.
• Security SAP Confidential /3 system security monitoring
• CRM XI monitoring, SAP EDI, SAP IDOC interfacing as 2nd and 3 rd level support for US and Mexico. Spanish used.

Confidential, Chicago, IL

Security FI/HR Implementation Specialist (Lead)

Responsibilities:

• Maintain the design for SAP Basis Security across SAP Systems and applications, to meet the daily business demands. Lead position for JD Edwards Report upgrade to SAP processes.
• Actively involved developing and configuring SAP roles using SAP profile generator, administrating and maintaining security across all security violations utilizing Change Management processes.
• Essential job functions include support of all systems in SAP landscape and performing SAP Security Basis administration and technical core competencies tasks including: SAP role creation of FICO and HR, user access assignment and UAT testing, system data security protection, Virsa/GRC compliance tool, Firefighter Access SOX tool SAP Confidential /3 system monitoring.
• FI, HR, BI-BW Reporting, Portal and CRM. Remedy Ticket for monitoring users.
• Built Analysis Reports on daily and weekly basis. Create documentation for Business Changes.
• Sharepoint Security Access Administration.
• Spoke Spanish for users in Argentina.

Confidential, Lincolnshire IL

CS-SD Configuration Analyst

Responsibilities:

• Support Sales and Distribution module with EDI interfacing sales orders.
• Change and Order Management processes, deliveries, billing and implement new countries on SD, FICO Configuration and support CRM.
• Design specifications for SCM-SME for implementation of modules on the backend, design and implement new business processes in the SD/MM, WM modules and train and support super-users and end-users.
• Security SAP Confidential /3 system security monitoring.

Confidential, Beaverton OR

SAP Training Documentation Specialist

Responsibilities:

• Create SAP MM-SAP Ariba Procurement integration
• , PP, SD OTC, LE, WM training documentation thru U-perform RWD InfoPak Job aides.

Confidential, Dayton OH

SAP APO

Responsibilities:

• Support SAP technical instance landscape design - Correction and Transport System (TMS) Solution Manager - Implementation of SAP change control process & procedures.
• Generate BW Reports.
• Configure APO module demand planning (Internet Pricing, Conditions for sales orders including definition of Condition Techniques, Condition records, Availability check, Credit Management, Change and Order Management processes, creation and processing of various Sales Documents on the SD pricing and Logistics, Shipping and Transportation and Billing, Inter-company invoicing, Bin to Bin creation and management, IPC).
• Create BBP’s and organize training of users with InfoPak.

Confidential, Chicago IL

SAP, SD Support

Responsibilities:

• Provide SAP SD Order to cash, LE CS, MM, BW Reporting, WM, FICO Functional Cross Module Support, Change and Order Fulfillment Management processes.
• Create workflow for * SAP FICO expertise to translate business requirements and specifications into SAP functional design. WM Console and configured wireless- RF Bar Code Guns/Readers, Material Master & Production Master Data, Inspection Planning and Quality Notifications and Purchasing. Bin to Bin Management.
• SAP Ariba Procurement integration
• Maintain computer ERP programs, systems and related procedures to support business applications for different modules, which are essential to meeting business objectives and goals.
• SAP Security and SOX Compliance Controls SAP Confidential /3 system monitoring.
• Configure My SAP Portals via NetWeaver.
• Develop screens, tables, reports, and interfaces.
• Basis Administration, QAS II issues.
• Spanish and Portuguese used for Mexico and Brazil.

Confidential, Chicago, IL

Software Auditor

Responsibilities:

• Independent auditing company for SSA Global International for Accounting and Finance Software such as BPCS, PRISM, Infinium, Baan, and KBM.
• Use download software called Smart audit to verify that the client was compliant with the software license agreement. Audited approximately 600 companies a year.
• Use SOX tool system monitoring. Spanish used.

Confidential, Westchester IL

ASAP support specialist

Responsibilities:

• Provide ERP software support troubleshooting auto auction automation for over 80 offices. ASAP software used for titles, vehicle id, registration info, accounting and finance sales of vehicles thru auction process. SAP portal, CRM support.
• Work closely with the developers of the ASAP software, MS SQL, Heat and Outlook for call-tracking.

Confidential, Rolling Meadows, IL

Technical Support

Responsibilities:

• Troubleshoot all issue related to PC support 800 to 1000 users in the USA and Puerto Rico which includes Interactive Phone System Handlers MS 2000 and 2003, CitrixXP and RS/6000, Thin Client Knowledge of the financial industry and specific knowledge of the credit union industry.
• Accurately read and interpreted issues, and applied procedures. Provide EDI support.
• Analyze and professionally respond to customer complaints and management inquiries.
• Spanish used.

Confidential, Barrington, IL

Technical Desktop Support

Responsibilities:

• Provide desktop and laptop support for Noveon in Barcelona Spain and the US.
• Use Remedy to track calls related to JD Edwards and Prism, Terminal Server issues on Win 2000 and XP, VPN, RAS, Microsoft Exchange/Outlook and Lotus Notes email systems, Spam Control. Visio, Crystal Report support, Spanish was required.

Confidential, Schaumburg, IL

Business FICO/SRM Implementation Specialist

Responsibilities:

• Troubleshoot SAP GUI downloads of SAP client Confidential /3 version 4.5b and FICO/ HR including configuration.
• Extract info cubes on the SAS/Access interface to SAP BI- BW desktop and read ODS Data into SAS.
• Work on HR testing workforce performance tools, and time management for employees.
• WMS system, AP modules - went thru upgrade implementation from 3.1 to 4.5b.
• Provide Business Intelligence support.
• Set user request security access for new users and training - updated access for managers which includes Security issues.
• Use SAP FICO, HR expertise to translate business requirements and specifications into SAP functional design.
• Maintain computer ERP programs, systems and related procedures to support business applications for different modules, essential to meeting business objectives and goals. Include CRM developing screens, tables, Crystal Report support, and Kronos.
• Actively involved in managing other SAP modules (FICO) through design, configuration, testing, and troubleshooting.
• Define specifications for custom programming. Manage maintenance of configuration integrity through set standards, policies, and process for change management.
• Define and manage the expansion of functionality of the SAP SRM system.
• Work closely with Supply Chain management, Sales and Operations and Planning for system called Easy buy for purchasing as well as other module team leaders and functional business organizations to manage insurance/legal issues for all departments, including HR testing, Staff Legal, Underwriting, and Risk Engineering Dept. Web Objects.
• Support 10,000-15,000 end users and many law firms in US and Europe.
• Use Peregrine as a Call tracking system for incident tickets.

Environment: NT/WIN2000 HP Unix 11.1, VPN laptop support, SMS administrator, Lotus Notes, Spam Control, Virus Control Web Tools, Visio, SOX tool SAP Confidential /3 Security system monitoring, FI, HR

Confidential, Naperville IL

SD, LE, MM, WM Configuration Analyst

Responsibilities:

• SD - LE Configuration for Global Implementation in the Transportation distribution area interfacing sales orders, Schedule Agreements, and Contracts. Order fulfillment Management processes.
• WM Configuration of storage locations, RF interface.