Sap Process Integration Technology Consultant Resume
OBJECTIVE
- To obtain a challenging position in teh Information Technology department of a well - established company to utilize my knowledge and skills.
TECHNICAL SKILLS
SAP: Process Integration, Connectivity Testing, Health checks, Mapping, Monitoring
Security: Penetration Testing, Ethical hacking, Basic/Intermediate Fundamentals
Network Management: Network Fundamentals, Troubleshooting, Installation of routers and switches
Programming: C, C++, Java, Visual Basic
Software: Cisco Packet Tracer, GNS3, AutoCAD, Photoshop, Opera, ServiceNow
Microsoft Technologies: Word, Excel, PowerPoint, Outlook, Access, Visio
Database Management: MySQL, Oracle
Web Development: HTML/CSS, Javascript
PROFESSIONAL EXPERIENCE
SAP PROCESS INTEGRATION TECHNOLOGY CONSULTANT
Confidential
Responsibilities:
- Proactively monitor PI servers
- Coordinate with internal and external parties to analyze problems, find solutions and resolve issues
- Develop, test and deploy PI interfaces and moving teh transports from DEV-QA-PROD environments
- Successfully support multiple projects that are known international and local as teh PIresource
- Handle tickets using Confidential Service Manager 9/ServiceNow
SAP PROCESS INTEGRATION TECHNOLOGY CONSULTANT
Confidential
Responsibilities:
- Connectivity testing/troubleshooting
- Handle defects and tickets for any PI issues in teh given SLA time frame
- Train new employees for work transition to tier 2 site
- Experience with Incident, Change, and Problem Management (ITIL Process)
IT OFFICER INTERN
Confidential
Responsibilities:
- Resolve technical issues related to hardware (computer networks, POS, printers) and software of employees and hotel guests through help desk and remote access.
- Maintain system integrity and performance through proactive monitoring
- Assist third party vendors in solving issues on network and application concerns
- Manage all active directory and group policies change requests
