Solutions Delivery Lead Resume

SUMMARY

Proficient IT professional with expertise in Callidus (Incentive Compensation Management) systems, agile delivery management, streamlining operations and designing Callidus Sales Incentive Comp, Business Intelligence systems and analytics. Capable of managing multiple projects with continuous process improvements, enhancing business growth, and building trust relations with business partners.
SAP Commissions Cloud - Incentive Compensation Management Tools. 19.02
Business Intelligence, Analytics - Web Intelligence, Xcelsius, Crystal Reports, Business Objects.
Oracle PL/SQL, MS SQL Server, Data Warehousing.
Process Optimization, Implementation.
Agile - Rally, ICA certified in Agile methodology.
9 Years in SAP Commissions Cloud - Incentive Compensation
12 Years in Business Intelligence Analytics - Crystal, Business Objects reports design & dev
12 years in dataabse technologies - Oracle PL/SQL, MS SQL Server.
5 years as Onshore Solution Architect.
9 Yrs of experience in SAP Callidus Cloud - Incentive Compensation Management Systems, possess strong experience on Reports Design, Development, and PPM, have work experience for Designing ICM Systems for various industries - Health, Communications and Media technologies.
Designed Entire Custom data mart for Callidus reporting suite of over 40 reports.
Designed and implemented the role-based portal and reporting security, for Confidential Callidus implementation.
3 yrs in agile methodology, played roles of Scrum Master, and Proxy product owner.
Creating and Grooming the backlogs as Proxy Product Owner.
Creating Epics, Features, User stories and tasks.
Planning the delivery in sprints with scrum masters.
Business Intelligence using SAP Crystal Reports XI/X11/2008, SAP Business Objects XI-R3.1 with Info view, Web Intelligence, Universe designing, Xcelsius 4.5/2008, Central Management Console (CMC), Publishing Wizard, Import Wizard and Report Conversion Tool, Life Cycle Management.
Data Warehouse - Schemas and Data Modeling.
4 yrs of experience in managing end to end Solutions delivery and operations for the current Callidus implementations for Confidential .
Managing backlogs per client priority, defining sprints from backlog, creating user stories, and managing delivery till user story acceptance.
Led the Assets (reusable products/process) capability.
Prepared proposal (RFP) responses, engaging in project scoping, budgeting, resource and work effort estimation.
Extensive Business Knowledge and Hands-on experience on Payment Reconciliation for approx. 10000 reps per month, worth $500 million.
Excellent communication, interpersonal, training, analytical and technical skills.

PROFESSIONAL EXPERIENCE

Confidential

Solutions Delivery Lead

Responsibilities:

Consulting business for the efficient and the optimized approach for all business requirements.
Leading architectural board meetings to design new requirements, Yearly plan changes.
Using Callidus technical hands-on experience for:
Designed and implemented, entirely new Custom data mart for Callidus reporting suite of over 40 reports in SAP Business Objects/Crystal reports, Oracle.
Providing the real-time solutions for DataMart processing, publications, security, Commissions.
Managing Agile deliveries for Confidential - 3 scrum teams and ensuring quality delivery.
Creating and Grooming the backlogs as Proxy Product owner.
Designed and developed 5 products for effort optimizations, cost savings.
Quality metrics reporting, involving defects, enhancements.
Capacity planning.
Experienced in Release management end-to-end, risk mitigation.
Manage the enterprise operations new plan migrations to fit into processing schedules and mitigate any risks.
Driving business review meetings for Solutions, delivery, twice a week, involving senior directors from business.
Managing and counsel Offshore Teams.

Systems Analyst, Offshore reporting lead

Confidential

Responsibilities:

Offshore reporting delivery lead.
Designed and delivered the reporting suite for Callidus implementations - with over 50 Crystal and 25 Business object reports/dashboards.
Develop Technical design specifications for the reports, Prototyping the reporting solutions, for business consulting.
Driven Incentive Compensation Capability innovation and skill upgradation, over the 150+ strong capability. 94% of the resources saw a jump in their skill levels.
Managed the ICM technical library and Assets when in IDC, a warehouse for all the assets developed/in build within the ICM Solution Factory.

Confidential

Senior Programmer Analyst

Responsibilities:

Implementation of Sales compensation systems, Finance (AR-AP) Systems, and Purchase Order Systems.
Designed and managed delivery of Debt Mgmt 1.0 Java based app
Design and Development of reporting Suites using Crystal solutions
Interaction with client team and users in the process.
Led the skill development initiative cross training new joiners.
User training during the implementation across 25+ branches in India.

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