SUMMARY

• 8+years of experience in SAP R/3 SD/CRM with 3life cycle implementations.
• Extensive experience in SAP R/3 SD production support activities.
• Extensive experience in Project Preparation, Requirements Gathering/Analysis, Business Blueprint, Realization/Configuration, Go - Live, Production Support, End-User Documentation and Training
• Excellent integration experience with SAP SD, OTC, MM & FICO.
• Ability to easily adapt to changing business environments and can function independently with minimal supervision.
• Experience in Inter-company and Intra-company processes for moving material between companies and between plants.
• Experienced in billing configuration involving order related invoice, rebate agreements, revenue account reconciliation, debit memo, credit memo, periodic billing and inter-company-billing
• In charge of optimization phase of the previous SAP GTM system - a platform for SD, MM, FI modules implementation project.
• Expertise in configure of basic functions that include material determination, text determination, partner determination, free goods determination, incompletion log, credit management and payment processing,
• Worked extensively on sales and distribution business objects, enhancements through implementation, post-implementation support, and preparation of documentation, custom reports using sales information system (SIS) and execution of data migration plans using LSMW.
• Cross module integration of SD with material management (MM), warehouse management (WM), Order To cash (OTC) finance (FICO), production planning (PP), logistic execution (LE) and CRM on various issues.
• Experience in logistics execution (LE), route determination, shipping point determination, loading group, picking, packing, handling units, post goods issue (PGI) and post goods receipt (PGR).
• Involved in Enhancements using USER EXITS/ BADI’s and Pricing formulas.
• Expertise in customizing toolset and implementation management guide (IMG), Maintained existing processes and new developments, debugging, unit and integration testing, as well as preparation of business flow, functional specs, technical specs and testing documents.
• Excellent interpersonal and customer relationship skills, proven communication, organizational, analytical and presentation skills. Ability to effectively coordinate and communicate within the team, cross functional teams, business process owners and project manager.

TECHNICAL SKILLS

ERP: SAP ECC 7.0, ECC 6.0, ECC 5.0, R/3 4.7, SAP CRM 7.0, 2007, 5.0, 4.0, SAP ECC IS-OIL

Reporting Tools: MS Access, MS Office Suite

Operating Systems: Microsoft Windows 98/NT/2000/2003/XP/Windows 7/10

Support Tools: SolMan, Soup UI

Methodologies: ASAP

PROFESSIONAL EXPERIENCE

Confidential, Boston, Massachusetts

SAP SD/ Business Analyst / GTM SD Consultant

Responsibilities:

• Rollout implementation of SAP R/3 using ASAP methodology to configure order to cash process. Gather and define client’s requirements.
• Designed the business requirement collection approach based on the project scope, Created Business Analysis using agile methodology
• Implementation lead for Global GTM Settlement solution
• Interacted with business owners to understand the business process.
• Documentation of the AS IS and TO BE processes.
• Conducted interviews with key business users to collect requirement and business process information.
• Configured the sales organization, distribution channel, division, Customer master, Material master, partner types, sales order type, pricing conditions, schedule line categories, output determination, Account assignment, revenue recognition, setting up of GL accounts, info records, creation of shipment and deliveries.
• Install S/4 HANA application in a 3-system landscape.
• Designed and Configured Order management, Account Determination, Output Types, Stock Transport Orders, Finished Goods and Inventory Management.
• Worked on different business pricing scenarios.
• Developed functional specs to match the business requirements.
• Designed new SO-PO and PO-SO for Inter and Intra Company processes.
• Identified data conversion and interface list
• Involved in the Unit Testing & Integration testing of SD Configuration.
• Environment: SAP ECC 5.0

Confidential, East Hanover, NJ

SAP Business Analyst/GTM/SD Functional Consultant

Responsibilities:

• Cross Functional Collaboration: Owning and managing cross team communications with solution management, development, test, support and architecture teams for gathering and prioritizing business requirements and analysis, writing Functional specifications to deliver quality solutions to business with Scrum, Agile methodology to work on requirements / User stories.
• Data Interfacing between SAP AFS and other legacy systems.
• HANA database backup and restore.
• Provide month end closing support both in GTM and reports created for all GTM transactions entered by users.
• Order to Cash processes involving Geo-expansion activities for onboarding new countries in Europe, Australia, China and EMEA and enhancements to Processing, Acknowledging and Updating Purchase Order, Sales Order, Delivery Order, Shipments integration from turnkey distribution vendors such as DHL, CEVA, Synnex, Invoicing and Revenue recognition including delivery and billing blocks and credit cards payment authorization.
• Configuration for Plants and Storage Locations, Materials Management and Inventory Management including creation of SKU Master Data, Purchase Requisitions, Subcontract Purchasing, Material Movements and Special Stocks etc. and integration with APO and GTS.
• Record to Report Process FICO for AFS Industry, Both for AR AP.
• Facilitated JAD (Joint application development) sessions with business users and development teams to drive out detailed business requirements.
• Inbound/Outbound Deliveries and editing changes in Auto Delivery Due List (DDL) creation including Configuration of Shipping points, Routes to reconcile time differences and lags between US and Europe delivery creation. Enhancements in Output Determination for Purchase Order, Sales Order, Delivery and Billing by adding new custom fields through User Exits in the relevant condition structures.
• Integration Design between SAP-AFS Different Legacy Systems by PI/XI as middleware.
• Conducted JAD (Joint application development) sessions with business users and development teams to gather the quality requirements.
• Configuration of Pricing Procedure, VOFM routine, incentive compensation. Configured new billing type, and worked on Revenue recognition, GL Account Postings, OBYC etc. Worked on Intercompany processes including Intercompany Sales, Intercompany Billing and Intercompany Stock Transport Orders
• B2B: Worked in B2B/EDI working with partners/suppliers/DTV’s to implement backend integration for B2B messaging using SAP standard interfaces (IDoc, BAPI, RFC’s, web services, X12, Oagis).
• ERP on HANA installation
• Procurement to Pay Process Design for AFS business.
• EDI: Creating detailed EDI specification documents for EDI Mapping development, Onboarding new Partners and creating Partner profiles, Partner connectivity ports, working on EDIs 850, 855, 860,830,862, 824,820, 841, 861, 997, 856, 940, 944, 945, 810 etc., working with Trading Partners to resolve EDI issues, editing changes in function module user exits to determine additional fields in outbound/inbound IDocs, Troubleshooting business and technical EDI data problems, etc.
• UAT coordination and execution, with external interfaces, Performance testing with eCatt Test scripts and End to End Systems integration testing upstream and downstream.

Environment: SAP ECC 6.0

Confidential, Bridgewater, NJ

SAP SD/ Business Analyst Consultant

Responsibilities:

• Extensively interacted with Business partners to understand the business process and finalize the To-Be processes.
• Gathered requirements from business users for projects and enhancement initiatives for preparing the required functional specifications and ensuring proper deployment of activities.
• Configured Order types, Returns, Credits, Debits, donation orders, Rush orders, ATP, third party-orders, Intercompany Sales/Billing, Pricing, Invoice, Item/Schedule line categories, Contracts, Rebate agreements, copy control, Credit Management, consignments Process and BOM Main Sub Items.
• Worked in various roles including Business Analyst Lead and Program manager.
• Configured new Sales documents by copying the standard doc types, defined rules for item category determinations, and assigned documents to sales area for proper functioning.
• Configured Customer Master Records for Sold-to Party, Ship-to Party, Bill-to Party, Payer Records and Material Master Records for transactions, Worked on Customer Material Information Records.
• Responsible for project plan creation using Microsoft project.
• Configured Basic Functions: Procedures, Condition Types, Access Sequence and Condition Records for Pricing (KA00, K005, K029), Text Determination, Output Determination, and Material Determination.
• Evaluated reports to display pricing and logistics information on a material or group of materials for specific regions.
• Configured Material listings and Exclusions, Removal, Free goods, Rush order, Inclusive free goods, and Condition techniques as per client requirement.

Environment: SAP ECC 6.0

Confidential, Bartlesville, OK

SAP SD OTC Business Analyst Consultant

Responsibilities:

• Rollout implementation of SAP R/3 using ASAP methodology to configure order to cash process. Gather and define client’s requirements.
• Provided user training and support for various teams in OTC processes-Customer Service team and Billing Team.
• Interacted with business owners to understand the business process.
• Documentation of the AS IS and TO BE processes.
• Program management, Business analysis, Development, testing and design of enhancements to Confidential Globestar and Walker systems.
• Configured the sales organization, distribution channel, division, Customer master, Material master, partner types, sales order type, pricing conditions, schedule line categories, output determination, Account assignment, revenue recognition, setting up of GL accounts, info records, creation of shipment and deliveries.
• Designed and Configured Order management, Account Determination, Output Types, Stock Transport Orders, Finished Goods and Inventory Management.
• Worked on different business pricing scenarios.
• Configured custom order types, OTC (Order to Cash) scenario related delivery and billing type for a specific material characteristic billing variant configuration and Multi level BOM.
• Developed functional specs to match the business requirements.
• Designed new SO-PO and PO-SO for Inter and Intra Company processes.
• Identified data conversion and interface list
• Involved in the Unit Testing & Integration testing of SD Configuration.

Environment: SAP R/3 4.7

Confidential, New York City, NY

SAP SD/OTC Business Analyst

Responsibilities:

• Analyzed existing business process, gathering business data and requirements for documentation, conducted workshops to identify requirements, understanding the scope, configuration, techniques, researching interface, and examining best practices.
• Performed GAP analysis and recommended changes to current business process to align it more towards the best practices and achieve growth.
• Involved in Requirement Analysis, design, development and support for multiple projects related to WellPoint healthcare insurance applications.
• Analyzed, defined and implemented SD functions and transactions and coordinated the integration with other modules in a cross-company environment. Developed and implemented vendor master data conversion plans.
• Configured customer account groups and common distribution channels and divisions, as well as customer-info records and materials-info records.
• Created and configured a variety of sales document types including standard order, credit memo request, debit memo request, service order, contracts, and return order.
• Involved with planning and transferring Data Records (Material, Customers, Vendors, Info Records) from a previously legacy system into SAP using LSMW tool in SAP.
• Configured order types, item categories, schedule line categories, delivery scheduling, ATP check and transfer of requirements, copy controls, shipping, resource-related billing, sales support, credit management, and automatic account determination.
• Revenue account determination: Dependencies for Revenue account determination, assignment of account keys and G/L accounts. Worked with FI/CO team to streamline revenue recognition.

Environment: SAP R/3 4.7

Confidential, Auburn, AL

SAP SD (OTC) Functional Consultant

Responsibilities:

• Customized of Organization Structure and Master records for Customers
• Project managed SAP/EDI roll- out, writing Functional Specs, EDI blue-printing, mapping flat-file order and invoice to/from IDOC format.
• Investigation of SAP-SD related problems and participation in root cause analysis.
• Assignment of Various Organizational Elements like Sales Organization, Distribution Channel, Sales Office, Sales Group, and Division
• Worked on various Enhancements related to Sales Orders, Deliveries and Billing areas of OTC cycle.
• Creation of Sales Documents like Sales order, Rush Order, Cash Order, Scheduling Agreements, and Contracts. Involved in configuration of pricing procedure, BOM, free goods and sales return
• Created billing documents like invoice based on delivery, credit and debit memos based on requests, invoices based on sales orders and delivery, cancellation document based on billing documents
• Involved in complete ORDER-TO-CASH (OTC) process, including sales order processing, billing, credit control documents and cash collection (FI-AR).
• Assisted in configurations in live implementation of as well as post implementation support for SD
• Determining output types for Sales Orders, Contracts and Billing documents.
• Scheduled and coordinated with end users for issues of post go-live scenarios
• Directly communicating with the client and users
• Tested Clients various OTC process, Drop-Ship, Will-Call, Telemarketing
• Involved in development of logic to furnish new reports, also actively involved in making functional as well as technical specification documents for the RICEF components
• Designed and developed a pricing master data conversion program for multiple condition types with different access sequences and sequence numbers
• Provided Post Go live support

Environment: SAP R/3 4.6c