SUMMARY

• Over 22 years diversified experience in information technology, which includes SAP ERP (Sales & Distribution (OTC), Service Management).
• Excellent implementation and support experience in Automotive, HealthCare, Insurance, Utility, Chemical, Discrete Manufacturing, Oil & Gas, Scientific & Technical Instruments, Computer, Utility, Semi - Conductor/Hi-Tech and Scientific & Technical Instruments industries
• Project Manager / Lead / Sr. Analyst in SAP implementations, mergers, acquisitions, enhancements, re- architecture solutions, Postproduction and various interfacing projects (16 -18 full life cycles).
• Strong Project Management skills working on large enterprise projects, good experience with work plan development, managing against a work plan, scope management & managing team.
• Expert in all aspects of supply chain, Procure-To-Pay (P2P), Plan-to-Make (P2M) and Quote-To-Cash (QTC)
• Worked on various end-to-end projects involving requirement study, gap analysis, planning, preparation, design, configuration, development, testing, training, Cut-Over/Realization, and go-live support.
• Extensively worked on Configuration, Functional Spec, Building Test Scripts, User Training, ASAP & SCRUM
• Extensively worked on SAP World Templates, dry runs, global workshops
• Excellent Experience in integrating SAP systems with SAP CRM7.0, Big Machine (BMI), LTS, VERTEX, BPCS, MES)
• Experience in Implementing SAP S/4 HANA (SP 1511 and 1610)
• Designed Data models in HANA Studio.
• Interacted with users in understanding the requirements to built SAP HANA models
• Good Experience in handling teams from offshore, onsite to give successful delivery of the given solution.
• Highly experience in Integrating SAP Modules (SD-CS, SD-MM, SD-FI, CS-QM, CS-PP, CS-FI, CS-PS, CS-HR, CS-PM)
• Expert in all areas of Sales & Distribution module involving Master data, Quote Process, Contract Process, Sales Process, Highly experience in Pricing, Logistics, Shipping, Billing, special business processes, Inter-company, Intra-Company Process, Drop-Ship Process Returns, License Management, Foreign Trade, Batch Determination, Account Determination, Recognition and RAR (Revenue Accounting and Reporting).
• Expert in Credit Management, Consignment Process, Third Party Orders, Material Determination Process
• Expert in Legal Control, Customer Complaints Process, Bill of Materials, Text Determinations
• Expert in Output Determination, Transfer of Requirement, Availability Check
• Expert in Expert in Partner Determination, Returns Process, Batch management, Route Determination
• Expert in Shipping Point Determination, Material Listing, Incompletion Procedure Process
• In depth experience with Variant configuration, EDI, IDOCS, ALE and workflow
• All areas of Customer Service module involving Management of Installed Base, Technical Objects, Installed Base Management, Processing of Services, Returns Process, Repair Process (In-House/At Customer-Site), Lease, Advance Shipment, Rental, Warranty Claims, Extended Warranties & Warranty Process.
• Equipment Master, Functional Location, & Serial Number Profile Setup.
• RMA Request, Service Notifications, Repair Orders, Inbound Delivery of Repair Order, Service Orders, Superior Orders, Components, Operations, Release Service Order, Issue of components, Consumption of Labor, Activity Types, Quote, Resource Related Billing (DIP), Outbound Delivery, Exchanges, Invoice & Settlement of Invoice
• Expert in Service Contracts, RMA Exchanges, Scrap Process, Repair Intercompany Process, Repair Sub-contracting process, Repair Third Party Processing, Out-of-Warranty & In-Warranty process, Spare Parts Order.
• Expert working on SAP World templates ( Service with Time and Material billing, Service Fixed price billing, Sales of planned services, Service contract with periodic billing, Maintenance and warranty processing, Depot Repair process, Supply replacement material, External procurement of third party resources, External procurement services, Loaner process, Cross company process)
• Excellent experience in Field Service management
• Expert integrating Service process from third party portals
• Good experience integrating Service Max with SAP
• Extensively worked on interfacing SAP-SD/MM with VERTEX Q (3.1/3.2/4.6) series (Tax External System)
• Extensively worked on European Taxes (VAT) & GERMAN Reverse Tax.

PROFESSIONAL EXPERIENCE

Confidential, Sacramento, CA

SAP SD/CS(SM) Architect

Responsibilities:

• Master Data Loads (Customer/Material/Pricing/Contracts) Service with Time and Material based billing, Service fixed price billing, Sales of planned services, Service contract with periodic billing, Maintenance and Warranty processing, Depot Repair, Supply replacement material, External Procurement of third party resources, External Procurement Services.

Confidential, Santa Clara, CA

SAP SD/CS(SM) Architect

Responsibilities:

• Below are some of the functionalities developed as part of Dashboard creation.
• Capability to provide root causing related to Past Due & Projected Late misses, unconfirmed orders & huge date shifts
• Capability to validate the recommits provided by SAP system ( GATP/BOP)
• Capability to assign right owner when the sales order belongs to either of the following ( Delivery block/Credit Hold/Billing Block/Incomplete/PIA/Missing HCPO flag/Zero Standard cost)
• Capability to provide visibility of sales order parts moving within AGS network or shipped from supplier
• Capability to provide Email centric process for communication/escalation with stakeholders
• Capability to check inventory through one click and send predefined emails to approvers if needed
• Capability to assign high-priority sales orders to buyers automatically when there is no supply within the network
• Capability to check for Delivery documents aging without PGI, DN aging within defined cycle time
• (Service with Time and Material based billing, Service fixed price billing, Sales of planned services, Service contract with periodic billing, Maintenance and Warranty processing, Depot Repair, Supply replacement material, External Procurement of third party resources, External Procurement Services, Time recording. Loaner process.

Confidential, Sacramento, CA

SAP SD/CS(SM) Architect

Responsibilities:

• Purpose of Joint Pole project is to design, develop and implement SAP centric solution for Joint Pole related business processes of Sacramento Municipal Utility District ( Confidential ). As per past studies, it has been identified that new solution will utilize SAP Plant Maintenance (PM), Sales & Distribution (SD-OTC) and Billing Functionalities to support Joint Pole processes. The Joint Pole Solution is the foundation to streamline and support the Joint Pole intake and billing processes. It defines the transactional and master data, simplifying research, reporting, and detailed line item pricing for all items permitted by NCJPA.
• To automate billing logic for validation of NCJPA approved costs for below
• To gain visibility to line item level detail on reimbursements for work performed thorough analysis, consolidation and conversion of data directly related to new Joint Pole process
• Confidential initiated Intent (Internal) - New Pole Installation, Pole Replacement, purchased interest application, Relinquish Confidential interest in a Joint Pole.
• Leased Pole and Anchor Process Scenarios: New Lease Application Process (Make Ready Application) Transfer of Attachment Process - (Estimate is not required)
• Periodic Lease Billing - (Estimate is not required)
• Identify and report exact amounts of Pending, Outstanding, and Processed Joint Pole reimbursements
• Get detailed itemized cost information to justify work reimbursements
• To perform accurate billing of Leased attachments on a periodic basis
• Predict future reimbursements based upon billing in progress or pending approval, and allow estimates of reimbursements for future planned Grid Assets field work
• Simplified comparison of actual work costs to actual reimbursements to ensure Confidential is compensated
• Have intent data recorded and be available in true electronic format to support user ability to query and search relevant information

Confidential, Santa Clara, CA

SAP SD/CS(SM) Architect

Responsibilities:

• Provided visibility of sales order parts moving within AGS network or shipped from supplier
• Provided Email centric process for communication/escalation with stakeholders
• Registration process: Equipment is updated again with a) Master Warranty b) Activate Maintenance Plans & c) Extended Warranty details.
• Performed Hold/Billing Block/Incomplete/PIA/Missing HCPO flag/Zero Standard cost)
• Checked inventory through one click and send predefined emails to approvers if needed
• Assigned high-priority sales orders to buyers automatically when there is no supply within the network
• Checked for Delivery documents aging without PGI, DN aging within defined cycle time (Service with Time and Material based billing, Service fixed price billing, Sales of planned services, Service contract with periodic billing, Maintenance and Warranty processing, Depot Repair, Supply replacement material, External Procurement of third party resources, External Procurement Services, Time recording. Loaner process

Confidential

SAP SD/CS(SM) Architect

Responsibilities:

• Presented World Template, Dry Run, Conducted Workshops, Captured User Stories, Fit Disposition and confirmed with the business. Field Service, Service Max, SFDC. (Service with Time and Material based billing, Service fixed price billing, Sales of planned services, Service contract with periodic billing, Maintenance and Warranty processing, Depot Repair, Supply replacement material, External Procurement of thirdparty resources, External Procurement Services, Time recording. Loaner process
• Responsible in designing LTS (Large Tracking System) decommission.
• All Inventory Activities moving out from LTS to SAP and pricing Activities, Order Management and Logistics.
• Responsible in designing Services (Field Service, repair, Warranty, loaner process and dip profiles and service Contracts, Periodic billing, resource related billing.
• Responsible in designing, Shipping Process and Billing process.
• Responsible in designing, Repair Process and Quote.
• Responsible in designing, Service Contracts and Billing.
• Responsible to present Playback Session with Business Users

Confidential, Generac Milwaukee, WI

SAP SD/SM Architect

Responsibilities:

• New SAP Implementation: After Product is being installed at customer’s site, Warranty Registration process kicks in and then the Equipment is being updated with USER STAUS as “Registered”. Warranty Claim is being submitted through Portal services (Third Party Portal), eventually after all the validations are complete (Dealer’s eligibility, Technician eligibility…) a Claim Notification is created in SAP via SAP XI/PI and then Service Order is created. Purchasing process kicks in and then the Claim amount is paid to Dealers.
• Production Order is created from Sales Order and then IBASE is created for the Main item and their corresponding components. Once the Delivery Process is complete, Equipment is being updated with a) Master Warranty details b) Partner Details & c) Create Maintenance Plans. After the billing is processed, Extended Warranties are created.
• Three types of Extended warranties are created 1) VC Material with Service item 2) After Market 3) Bulk & Individual Warranty.
• Registration process: Equipment is updated again with a) Master Warranty b) Activate Maintenance Plans & c) Extended Warranty details.

Confidential, Cupertino, CA

SAP Project Lead (SD-OTC)

Responsibilities:

• SAP Pricing Rounding: The Objective of SAP Rounding Project is to implement a system solution, which allows product marketing to set any desired tax inclusive price and have it flown consistently and accurately across all systems.
• Responsible in designing and specifications for the SAP Rounding Project.
• Responsible in understanding interfaces between SAP, IS-Retail, Confidential Online Store and other Interfaces.
• Responsible to present the Conceptual design with “Global Design Team” for their approval.
• Responsible in designing IPC Pricing Procedures for Europe, Asia, Mexico and IPHOTO.
• Responsible in integrating new IPC Pricing Procedure from SAP ECC
• Responsible in integrating both the systems for Master Data and conditional data Replication from ECC and CRM.
• Responsible in customizing settings for Initial and delta load between ECC and CRM
• Responsible to present Playback Session with Business Users.
• Assure all the team members understand their roles and accept their responsibilities.
• Apply project resources according to the approved project plan.
• Keep all Stakeholders informed of progress and issues.
• Establish and publish clear priorities among project activities.

Confidential, Detroit, MI

SAP Functional Lead (SD/CRM)

Responsibilities:

• Project Phase: Involved in As-Is process, Requirements gathering, Business blueprint, Gap Analysis, configuration, training preparation, Interfaces inventory, Report inventory, functional specifications, data conversion and user acceptance testing. Configuration included setting up the entire Customer Order Management cycle from quotation to invoicing.
• Business Process: ICBS billing System in SAP R/3. The Inter Company Billing System was developed in conjunction with Chrysler’s Accounting and Material Procurement System (CHAMPS). Both CHAMPS and ICBS process Intracompany /Intercompany shipments, Public Sales, Nonproductive sales and By-Product Sales. These Systems control the flow and accounting of material shipment transactions from manufacturing and assembly locations.
• Worked in Configuring Order to Cash (OTC) process involving from Sales Order, Delivery creation and Invoice creation.
• Responsible in creating Inter-Company Stock Transfer, since business needs stock to be transferred from one company to the other company.
• Sales Orders are created with variant configuration functionality, with this facility BOM will be exploded
• Configured BOM considering every possible combination of manufacturing parts for cars, Sales Orders with Inter Company pricing between countries like USA, Canada and Mexico.
• Designed interfaces for exporting data from legacy systems like CHAMPS, MPCS (Manufacturing product cost systems), SCAT (standard cost assembly tracking system),
• Configured Credit and Debit memos for error resolutions, partner functions, Scheduling Agreements, Contracts, Copy controls.
• Configured Credit Management (Static and Dynamic) at different levels, Availability Check (ATP), Billing blocks at different levels.
• Worked on Vertex Q Series Sales and Use Tax System consisting of the tax engine and the Vertex tax tables to be the external system for sales and use tax calculation.
• Worked on tax setup rules, exceptions for US Sales Tax, Use Tax, Canadian GST, and Provincial taxes will be maintained in the Vertex Tax Decision Maker (TDM).
• Conducted Workshops on SAP Training material, Tax rules, Tax Register to Users.

Confidential, Albany, NY

SAP R/3 Lead Consultant

Responsibilities:

• Project Phase: Involved in As-Is process, actively involved in transforming the business from the legacy system to SAP. Configuration included setting up the entire Customer Order Management cycle from quotation to invoicing. Requirements gathering, Business blueprint, Gap Analysis, Configuration, Training preparation, Interfaces inventory, Report inventory, Functional specifications, Responsible in preparing estimation of a project and preparing release notes of the project.
• Business Process: GE Silicones is a major producer of Silicones. The business process includes, based on dealer orders, Sales Orders are created with variant configuration functionality. With this facility BOM will be exploded
• Responsible in preparing estimation of a project and preparing release notes of the project. He also handled teams from offshore, onsite to give successful delivery of the given solution.
• Responsible in imparting Training / Knowledge transfer to core team members and Help Desk Team for Post Implementation Support.
• Responsible in providing direction and mentoring to the team as well as managing client relationships.
• Responsible for planning, leading and actively participating in the design, configuration and testing of SAP/SD and integration to multiple modules.
• Created Sales Orders with variant configuration functionality. With this facility BOM will be exploded. This Sales Order can be changed till cut off time.
• Sales Order are saved, it must undergo credit checks, if passed there will be a production order created automatically in the system. Based on the material strategy group settings in the material master, this production order is to be confirmed and then passed for internal manufacturing products such as Silanes, Resins, Dimethyl fluids etc.
• Customization of Pricing Procedure (by using the Exclusion Groups) - new Condition types and new Access sequences are created to exactly match the business requirements.
• Customization of Material Determination (Outcome A and B options): To cater for Substitutions and Non-availability situations. For Rush orders ‘Outcome B’ was adopted. For substitution reasons “Availability 0004” option, the MRP indicator was set to the alternative material with least RLT to achieve quick turnaround time in order execution.
• Created Material Listing / Exclusion, Item proposals, Multi-level BOMs, Back Order processing, created Reports to view and analyze the performance figures in multiple currencies concurrently in one screen