SUMMARY

• Senior Enterprise Asset Management (EAM) and Master Data Management (MDM) Process Improvement Business Analyst/Change Management Advisor with over 35 years of diverse experience working and consulting in Operations and Maintenance organizations in the Manufacturing, Food & Beverage, Aeronautics, Utility (Nuclear & Fossil), DOD/DOE, Metals, Pharmaceutical, Oil & Gas, Chemical, E - commerce, and Plastics industries with both discrete (equipment) and linear assets.
• Leading MDM Workshops where MDM and MDG Opportunity assessment surveys were conducted to determine policies, strategies and plans readiness, establish a detailed SOW and a forced ranking detailed roadmap for implementation.
• Senior SAP “PM/MM/PS/CS/SM Lead.
• Most recent achievements include leading SAP EAM Workshops where PAS 55 /ISO 55001 has been introduced as the standard to be used for implementing a Global EAM effort.
• Participated on the Institute Asset Management (IAM) Committee as a Contributor to the 2016 Subject Specific Guide to ISO-55001. CPRA SSG - Contingency Planning and Resilience Analysis.
• Participated as an Institute Asset Management (IAM) Committee Member and Contributor to the 2008 PAS 55 Asset Information Handbook. (I was the only American on the committee) It has since been approved as Subject Specific Guide to ISO-55001. AM SSG - Asset Information, Strategy, Standards and Data Management, Version 1.1 Oct 2015.
• Lead SAP PLM, SD and CRM Master Data Management Process efforts that dealt with the people and organizations that establish data ownership, stewardship, roles and responsibilities, standards, metrics and change management.
• Lead clients in work to assess, define and implement SAP PLM, SD, CRM Master Data Management and Governance strategies and solutions that optimized processes for the creation, management and governance of source data. Defined processes to create, update, retire, discontinue, archive and purge data. Lead efforts to establish business processes to ensure data quality; profile, analyze, cleanse and monitor adherence to standards, rules, naming conventions, numbering schemes, data structures and hierarchies
• Successfully facilitated SAP PLM, SD and CRM blueprinting workshops documenting AS-IS and TO-BE business processes, identification and application of World-class operation and maintenance strategies for improved equipment reliability and linear & non-linear asset management.
• Worked with clients in a Change Management effort to educate organizations on the importance of treating data as a valued asset that everyone has a responsibility for maintaining ensuring it’s integrity and reliability throughout it’s entire lifecycle.
• Significant experience in developing programs and documentation for Regulatory Compliance, Design Change/Modification, Design History Documentation and Configuration Management Programs and Documentation.
• Lead the creation, implementation, communication and support of data standards, policies and processes
• Recommended creative solutions to resolve issues in data policies, data definitions, data usage, data quality and metrics.
• Facilitated organizational and behavioral change as it related to leveraging and using data
• Successful Project Manager with a broad functional knowledge in Maintenance Optimization and Operational Excellence Program Development, including work process flow mapping, Development of process definition documents, process design documents (PDD) and Business Process Procedures (BPP), Software Development Life Cycle (SDLC), Asset Delivery, Data Governance, OPEX TPM, Reliability, Availability, and Maintainability (RAM), Risk Based Inspection (RBI), Management of Change (MOC), Failure Mode & Effects Analysis (FMEA), Fault Tree Analysis (FTA), RCFA, master data collection, use of compatible units and development, KPI reporting, integration points, and world class performance metrics and standards.
• Lead or assisted with LEAN Six Sigma initiatives utilizing SIPOC and DMAIC framework to identify stakeholders, define strategies, roadmaps, plans, business processes, vendor selection, develop functional requirements and specifications for integrated systems as part of an Asset Productivity Improvement Program.
• A diversified background that has been centered on the assessment, design, development, implementation, validation and evaluation of programmatic Maintenance Organization Optimization/Improvement Programs in compliance of NRC, DOD/DOE, OSHA, ISO, ES&H, cGMP or EPA regulatory requirements.
• Worked closely with customers to assess and understand their business, gather business requirements, develop business processes, define functional specifications, interfacing with Off-Shore Developers.
• Assisted in project plan development and scheduling, as well as project cost estimation.
• Established a Data Governance strategy and oversee Data Governance activities specific to the stewardship of data to drive consistent definition, data usage and quality
• Facilitated the creation and ownership of Data Governance policy and processes according to industry best practices
• Developed and implemented data quality strategies in line with business strategy and objectives.
• Worked with business functions to define and communicate data standards, policies and procedures for the organization to ensure a common business vocabulary, and consistent information to leverage data cross-functionally
• Facilitated data quality program and implemented appropriate changes (MOC) to systems or processes to correct any data quality problems encountered
• Experienced in PAS 55/ISO 55001 Assessment, Attainment and Facilitation for linear and discrete physical assets
• Certified by Fluor Global Services in Organizational and Step Change Management and Facilitation
• Over ten years of experience in the preparation of RFP, SOW, CER Estimates and Proposals
• Experienced in Business Development having sold more than $2 million in technical support sales for four consecutive years as an independent business owner.
• Experienced in both Linear and Non-Linear Enterprise Asset Management.
• Experienced in SAP PLM Workflow Analysis of the AS-IS business process, envisioning and mapping the To- Be processes for SAP R/3 Plant Maintenance implementation.
• Experienced in Identification, analysis and resolution of GAPs in SAP PLM Workflow Business processes.
• Experienced in creating Identity Access Management Matrices for Role Based Access Control (RBAC).
• Experienced in Identification of relevant KPIs, Metrics and World Class Maintenance Strategies.
• Experienced in Regulatory Compliance - Nuclear, Oil & Gas, EPA, Pharmaceutical, etc. - CAIO, Validation, Protocols, V&V, Pre-operational, Surveillance, Emergency Response, Clean-up, SOP’s & Alarm Response.
• Experienced in Master Data development for SAP Plant Maintenance and Materials Management including; Functional locations, Equipment, Materials, Bills Of Materials, Vendors and Cost Centers.

PROFESSIONAL EXPERIENCE

Confidential

SAP Plant Maintenance

Responsibilities:

• As a Plant Maintenance EAM Advisor for a three week assessment of a Caribbean Oil Storage and Bunkering Operation I was hired to perform the following activities prior to it’s transfer to the new HANA EAM instance;
• Preparing, facilitating or leading Blue Printing EAM/PLM/SD/CRM - PM/MM/PS/CS/SM Workshops with the purpose of gathering requirements for the development of Workflows and Business Process Design documents.
• Documenting the AS-IS and developing the TO-BE business work flow processes in Visio and creation of BPDs, and RICEFs (functional)
• Reviewing current Work Process Flows and making recommendations for Process Improvement, Data Standardization, Governance and implementation of Best Practices.

Confidential

Principal Advisor

Responsibilities:

• Leading EAM/MDM/MDG Best Practices and facilitation of Requirements Gathering Workshops & ISO-55000 Training Development in preparation for EAM and ISO-55000 Implementation/Certification. Promoting the use and/or Certification of Organizations to ISO-55000 to include;
• Process Requirement Survey Questions, Capabilities Requirements and Business Drivers, Data Relationship Management (DRM), End-State Objectives, RFP Development, Management of Change, Opportunity List, Forced Ranking, Data Org Strategy and Strategic Asset Management Plan and a detailed Data Management & Governance (DMG) functional requirements development.
• Leading CRMB/ EAM/MDM/MDG & Field Services Assessment & Requirements Gathering Assessment Surveys of Key CRMB/CSS Process Owners with respect to SAP EAM, PM, CS and FS implementation in preparation for GRU’s movement to SAP’s Industry Solution for Utilities (IS-U/CSS), multiple Asset Management Systems, and S/4 HANA Simple Finance 1503 to SAP for Utilities S/4 HANA. Utilizing the Konnect Prime methodology assisting in the development and assembling of the following presentations and reports for client deliverables;
• Process Requirement Survey Questions, Capabilities Requirements and Business Drivers, Data Relationship Management (DRM), End-State Objectives, RFP Development, Management of Change, Opportunity List, Forced Ranking, Data Org Strategy and Plan and a detailed MDM/MDG RFP. Identified 1200 plus requirements that will be utilized in the RFP for CRMB and EAM software selection and implementation.

Confidential

Senior Advisor

Responsibilities:

• Part of a Master Data Management (MDM) team of four advisors, tasked initially with the cleansing of approximately 125,000 Material Masters within the Tesoro production client of SAP utilizing the Prometheus Data Cleansing tool. Each record is evaluated for accuracy by validating the Manufacturer and Manufacturers Part number. Next any missing attribute data is added and abbreviations are standardized to the current Tesoro Standard. This project has an accelerated timeline of just six weeks with high visibility.
• Supported Lead MDM Manager Facilitating Master Data Management Assessment Surveys of Key Data Owners, initially Materials, Vendor and Customer Data with respect to SAP EAM, PM, MM and PS implementation.
• Utilizing the Utopia methodology assisting in the development and assembling of the following presentations and reports for client deliverables; EDLM Data Maturity Survey, Capabilities Requirements and Business Drivers, Data Relationship Management (DRM), End-State Objectives, Management of Change, Opportunity List, Forced Ranking, Data Org Strategy and Plan, Technical Architecture MGP, Investment Strategy and Charters and a detailed Data Governance Roadmap.

Confidentia

Principal Advisor

Responsibilities:

• As a Principal EAM Advisor for Utilities I developed an EAM Consulting offering that was based on the use of the ISO-55001 Certification Assessment as a Model for EAM. Whether the client sought certification or not, ISO 55001 provides a solid foundational model from which any organization can build upon. My approach starts by defining the scope of work precisely with an independent assessment.
• We then partner with the client to provide guidance to achieve value realization from their assets with the desired balance of risk, cost and performance. My method provides assurance that the right things are being done right, and that these activities support the achievement of the mission and objectives of your organization. Consulted on all EAM projects, especially those utilizing SAP EAM, PM, MM and PS, in compliance with Reliability, Availability & Maintainability (RAM) modeling objectives.
• As a Senior SAP IS&U EAM/PLM/SD/CRM Process Improvement Advisor with SAP Plant Maintenance” / “Plant Maintenance Lead experience. I have worked through various Technical Resource Consulting firms on contracts varying from two months to two years providing consulting services associated with the implementation of SAP IS&U EAM/ERP - PLM/SD/CRM/ Solutions, Systems and programmatic change offering Best Practices in the areas of Enterprise Asset Management, Enterprise Master Data Management and Governance, Plant Maintenance, Materials Management, Sales & Distribution, Customer Service, Production Planning, Reliability, Regulatory Compliance, Management of Change and Maintenance Operational Excellence and Optimization.
• Preparing, facilitating or leading Blue Printing EAM/PLM/SD/CRM - PM/MM/PS/CS/SM Workshops with the purpose of gathering requirements for the development of Workflows and Business Process Design documents.
• Documenting the AS-IS and developing the TO-BE business work flow processes in Visio and creation of BPDs, and RICEFs (functional)
• Created an Identity Access Management Matrix for development of Role Based Access Control (RBAC).
• Reviewing current Work Process Flows and making recommendations for Process Improvement, Data Standardization, Governance and implementation of Best Practices.
• Developed and implemented data quality strategies in line with Consulted on EAM projects in compliance with Reliability, Availability & Maintainability (RAM) modeling business strategy objectives.
• Lead the creation, implementation, communication and support of data standards, policies and processes
• Recommended creative solutions to resolve issues in data policies, data definitions, data usage, data quality, management of change and metrics.
• Performing gap analysis against current work practices within the existing ERP/EAM/CMMS processes versus new designs
• Asset Data/ MDM recommendations with respect to data ownership, collection, cleansing, standardization, naming and numbering conventions all of which will allow for data integrity, data quality, data mapping, data relationship management, benchmarking, improved reporting, regulatory compliance and clearer audit trails
• Providing Best Practices on EAM Policy, Strategies and Plan alignment based on ISO 55000 and PAS 55 Best Practices

Confidential, Atlanta, GA

SAP ERP/EAM/PLM/SD/CRM Plant Maintenance Implementation Advisor

Responsibilities:

• Provided IS&U PM/PS/CS/SM/MM SME/ and Pre Sales Support for multiple clients nationwide. Change Management, facilitation, data gathering, cleansing, formatting, review, configuration, assessment and identification of conflicts between final build design configuration and outstanding RICEFs associated with the configuration and build of all technical objects related to the gas and electric, generation, transmission and distribution systems for major utilities.
• Responsible for creating detailed reports documenting conflicts and inconsistencies between the respective documents. Created an Identity Access Management Matrix for development of Role Based Access Control (RBAC). Provided training & support using WCM Best Practices.
• Implementation Support, Design Review, Compatible Unit Development, Configuration of Technical Objects, GIS Data Mapping and Integration Requirements Gathering, Implementation Support, Blue Print Facilitation and Documentation Industry: Power/DOE/DOD
• I utilized my Organizational Change Management training and fifteen years of utility maintenance experience to lead clients in the selection of taxonomies and configurations that simplified the maintenance process while providing more useable information out of the system.
• Asset Productivity Improvement - Materials Lead - Managed the inventory and consolidation of all satellite stores.
• Facilitated work process flow mapping analysis and BPR sessions with client SME’s to identify cost and inventory reduction opportunities.
• Managed material and equipment data collection and standardization.
• Worked with in-house Reliability Managers to develop training programs on performing FMEA and RCFA
• Created detailed reports documenting state of asset health in an expedited time frame where access to the equipment and facilities might be denied at any moment.
• Assessed, Designed, Developed, Implemented, Evaluated (ADDIE) a PM Optimization Training Program
• Implemented ESH and NFPA compliant surveillance and testing program for all fire alarms, hydrants, sprinklers and pumps at the Kennecott Copper Smelter, Salt Lake City, Utah.
• Implemented a GPS PDA locator system for all outside hydrants to ensure surveillance compliance.
• Worked with sourcing and procurement to write detailed Scope of Work documents for bid preparation of out-sourced Fire Detection and Prevention Inspection and Maintenance to bring into Regulatory compliance.
• Provided Training, Support and Direction to the client program manager in: program leadership, SAP Functional Design, Blue Printing, Visio Process Flow documents, DMAIC Framework, LEAN, Business Process Reengineering, Project Planning, Business Controls, Organizational Redesign, Management of Change, Security/Role Definition, Documentation and Training Planning, Data Privacy Issues, and Change Management.
• Assisted in the proposal development, SOW preparation and benefit analysis that resulted in the expansion of like services to the Fayetteville Plant and a new $1.8 Million dollar project.
• Worked with both the client and multiple implementation partners to deliver a successful SAP solution.