Operations Analyst Resume
Dallas, TX
Summary
Proven SAP/Business Analyst with seven years of experience in manufacturing SD, FI, BW, CS, MM, Basis SEC, EDI, and IDOCS.
Qualifications
Subject Matter Expert regarding SAP t-codes for pricing, order entry, shipping/receiving, transportation, inventory control, material and customer masters, and billing.
Compile and write business and functional design requirements with cost estimates for IT enhancements
Execute SAP configuration and cross-functional tests prior to project implementation
Participate in full life-cycle testing for system-wide SAP upgrades and conversions for acquired companies
Facilitate project meetings and interdepartmental cooperation to achieve goals
Manage and develop EDI solutions for automated inventory, order, and billing transactions
Attend and present during weekly IT Project Steering Committee meetings
High-level multitasking
Design and measure metrics to evaluate business performance and analyze
Reconcile millions of dollars in invoices to pinpoint and correct system reporting or process issues
Chart inventory movement between cold storage facilities and assess nationwide inventory shortages
Correct inventory discrepancies between SAP and third-party data management systems
Lead Continuous Improvement and Customer Service classes
Develop and employ policies & procedures
Prioritize and resolve issues received from the help-desk related to end-user problems with SAP t-codes
Educate end-users and write training material for future reference
Professional experience
Confidential, Operations Analyst Apr 2010-Present Dallas, TX
Confidential, Financial Representative Jan 2009-Nov 2009 Dallas, TX
Confidential, IT Business Analyst Mar 2005-Jan 2009 Dallas, TX
Confidential, Inventory Coordinator Apr 2004-Mar 2005 Pittsburg, TX
Confidential, AS/RS Inventory Controller Nov 2002-Apr 2004 Pittsburg, TX
Confidential, Packaging Machine Operator Jan 2002-Nov 2002 Mt. Pleasant, TX
Proficiencies
SAP R3- SD, FI, BW, CS, MM, Basis SEC, EDI, IDOCS, Solution Manager; Microsoft Office, Project, Visio, SharePoint, Windows NT/2000/XP/7; SQL Server, Crystal Reports, AS400 Mac OS X 10.4+; Linux Systems
Education
Bachelor of Business Administration
HS Diploma
