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Operations Analyst Resume

Dallas, TX


Proven SAP/Business Analyst with seven years of experience in manufacturing SD, FI, BW, CS, MM, Basis SEC, EDI, and IDOCS.


  • IT Project Teams: Work with upper and middle-management on internal SAP enhancement projects, conversions, and acquisitions
  • Subject Matter Expert regarding SAP t-codes for pricing, order entry, shipping/receiving, transportation, inventory control, material and customer masters, and billing.
    Compile and write business and functional design requirements with cost estimates for IT enhancements
    Execute SAP configuration and cross-functional tests prior to project implementation
    Participate in full life-cycle testing for system-wide SAP upgrades and conversions for acquired companies
    Facilitate project meetings and interdepartmental cooperation to achieve goals
    Manage and develop EDI solutions for automated inventory, order, and billing transactions
    Attend and present during weekly IT Project Steering Committee meetings
    High-level multitasking

  • Analytics: Research and decipher complex scenarios as assigned
  • Design and measure metrics to evaluate business performance and analyze
    Reconcile millions of dollars in invoices to pinpoint and correct system reporting or process issues
    Chart inventory movement between cold storage facilities and assess nationwide inventory shortages
    Correct inventory discrepancies between SAP and third-party data management systems

  • Operations: Contribute to business practices
  • Lead Continuous Improvement and Customer Service classes
    Develop and employ policies & procedures
    Prioritize and resolve issues received from the help-desk related to end-user problems with SAP t-codes
    Educate end-users and write training material for future reference

    Professional experience

    Confidential, Operations Analyst Apr 2010-Present Dallas, TX
    Confidential, Financial Representative Jan 2009-Nov 2009 Dallas, TX
    Confidential, IT Business Analyst Mar 2005-Jan 2009 Dallas, TX
    Confidential, Inventory Coordinator Apr 2004-Mar 2005 Pittsburg, TX
    Confidential, AS/RS Inventory Controller Nov 2002-Apr 2004 Pittsburg, TX
    Confidential, Packaging Machine Operator Jan 2002-Nov 2002 Mt. Pleasant, TX


    SAP R3- SD, FI, BW, CS, MM, Basis SEC, EDI, IDOCS, Solution Manager; Microsoft Office, Project, Visio, SharePoint, Windows NT/2000/XP/7; SQL Server, Crystal Reports, AS400 Mac OS X 10.4+; Linux Systems


    Bachelor of Business Administration
    HS Diploma

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