OBJECTIVE

• To be an integral team player in SAP projects utilizing my extensive project knowledge and experience in SAP, global companies and roll - outs, project management, business processes and information technology.

SUMMARY

• 20+ years of technical and business experience, including 15+ years of SAP experience. (Including, but not limited to 8 years AFS SAP and 2.5 years Retail SAP experience.)
• Experienced in implementations, project leading, analysis & design, customization, programming, designing various test plans / test scenarios, documentation, training, integration, and business processes.
• Very detail oriented and excellent analytical and communication skills. Ability to think ‘out of the box’ for the best possible solution to all needed developments.
• Experienced in defining and implementing quality standards to assure a very high level of customer satisfaction.
• Ability to lead a team by example, and motivate them to achieve desired objectives.
• High level of professionalism and ability to manage conflicting priorities.
• Proven track record of project management and leadership abilities.
• Highly motivated team player with strong interpersonal and communication skills.

TECHNICAL SKILLS

Software: SAP R/3, SAP AFS, SAP Retail, Siebel Call Center 6.0, Various external sale representative software that interfaces with SAP / SAP AFS, Various project management Software, POS, etc.

Languages: SAPscript, ABAP, FoxPro, Clipper 5.0, COBOL, Visual Basic 5.0, SQL, Pascal, PL/1

Operation Systems: Windows, NT, DOS, NOVELL NetWare 3.11, UNIX, OS/2, VSE/ESA, TSO

PROFESSIONAL EXPERIENCE

Confidential, MI

SAP Consultant

Responsibilities:

• Support clients with SAP consulting needs including roll-outs, world-wide implementations, customization, analysis & design, documentation, training, assessments, management, team leading, team support, etc.

Confidential

SAP AFS Specialist Consultant

Responsibilities:

• FOR team (Fulfill Order Management). Includes master data setup, complete order processing, external interfaces, CRM, upgrades, archiving, point of sales, PLC, etc.
• Customization of AFS seasons, promotions, VAS, batches, grids, ATP, categories, pricing, order types, outputs, contracts, variants, master data, IDoc message types, POS portal, etc.
• Designed, trained and maintained an external SQL Sales Representative system that interfaced with the SAP AFS system.
• Project leader for many roll-out projects.
• Responsible for training end-users and new colleagues.
• Responsible for SAP Transportation documents, knowledge documentation and Trouble Ticket management.

Confidential

SAP Team Leader

Responsibilities:

• Responsible for leading SAP team (SAP Retail - CM, MM, WM, FI, CO, HR, Portal, Basis, ABAP). Activities include, but are not limited to: capacity planning, scheduling, project leading, conceptualization, tracking time and money costs, assigning tasks and communication with the business.
• Actively involved in SD customization, pricing, User-access customization (activity groups, etc.), user-access support, monitoring the system, transport system, ABAP support, etc..
• Projects included, but are not limited to: System splitting, Upsell, Lastschrift, and Portal pilot.
• Investigated Enterprise upgrade and mySAP CRM implementation.

Confidential eBusiness Project Leader

Responsibilities:

• Responsible for leading customer master team in the CRM / Siebel implementation project. Activities include, but are not limited to: assisting and mentoring the project leader, overseeing all project milestones and crucial decisions, actively participating in core team and steering committee meetings, creating team project plan, assigning tasks, tracking time and money costs, organizing team activities and designing code and the system structure.
• Selected as the desired Content Management System administrator, desired Project leader for a supplier portal and trainer for International Website Project.

Confidential, Deerfield, IL

Senior SAP Systems Analyst

Responsibilities:

• Responsible for managing the development, implementation, and maintenance cycles of a successful SAP conversion. Selected as project lead for several processes.
• Selected as team lead and captain for the Demand team (IT Order Management).
• Actively involved in designing and writing functional specifications and test scripts. Configuration responsibilities include, but is not limited to: sales document types, delivery types, output determination, text determination, copying control, incompletion logs, user-exits, communication tables, requirements coding and ABAP coding. Designed SD documents utilizing SAPscript and Paint Shop Pro (company logos).
• Initiate and train technical and end-users in SAP.
• Project leader for the SAP SD Y2K project and for the SAP SD archiving project.
• Responsible for designing and monitoring batch interfaces between SAP and other systems.
• Support Help Desk operations and train new employees.
• Assisted in selecting/purchasing of software and in interviewing and hiring of IT personnel.
• Promoted from Systems Analyst to Senior Systems Analyst. Acknowledged frequently with commendations, performance bonuses and management stock options.

Confidential, Mundelein, IL

Systems/Programmer Analyst

Responsibilities:

• Supervised and maintained external sale rep software that connected to SAP R/3.
• Created and monitored scheduling of SAP and legacy batch jobs.
• Selected as project leader for the complete developmental life cycle of new order entry system utilizing the UML methodology for object-oriented languages and Visual Basic 5.0.
• Developed and designed user front ends for external warehouse process.
• Managed operations of NT server.
• Assisted in selection and purchasing of software and hardware.
• Designed graphical interfaces for external communications.
• Analyzed, designed, coded, and implemented special projects utilizing Clipper, FoxPro, and Visual Basic.
• Initiated and implemented documentation of current and future systems.

Confidential, Lisle, IL

Consultant

Responsibilities:

• Vital member of a team that successfully converted from a Mainframe\COBOL system to an ORACLE\SAP R/3 system.
• Managed conversion of commissions, quotas, sales representatives, group affiliations, corporate rebates, and all of the pricing conditions.
• Responsible for setting up BDC sessions in SAP R/3.
• Analyzed, designed, coded, and unit tested COBOL and FoxPro programs.
• Actively involved in network communications including: patching in network connections to their respective hubs, setting up NOVELL network, and assigning Xcellenet nodes.
• Supported help desk operations and provided PC and network support for end-users.
• Diagnosed and corrected hardware/software problems.
• Promoted from Jr. Programmer to Programmer to Consultant.

Confidential, Bloomfield Hills, MI

Programmer/Systems Developer

Responsibilities:

• Selected to program and implement clinic for Ford in San Mateo, California; involved client/customer interaction, trouble-shooting, and training.
• Updated and discovered embedded bugs in old pre-existing programs.
• Programmed 30,000 line programs for Chrysler, Ford, and Hawaiian Electric Co.
• Documented proprietary language - ABASE and researched new programming techniques.
• Created help files for assorted software and designed graphic displays.
• Utilized pen-based computers.