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Sap Hcm Production Support Resume

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Houston, TX

SUMMARY:

  • Over 20 years of Information Technology experience and 15 years of proven experience in implementation, configuration, customization, maintenance and support of SAP HCM module.
  • Extensive SAP experience in design, configuration and support of highly complex processes in Time Management (TM), Payroll (PY), Benefits (BN), Personnel Administration (PA), Organization Management (OM), and ESS / MSS
  • Extensive experience in requirements gathering, realization/build, functional testing, data migration, final preparation/cut over, Go Live and production support on multiple projects
  • Able to perform detail analysis of user requests, identify problems as well as SAP deliver software changes to determine impact and recommend steps for resolution/implementation.
  • Able to understand the needs of the non - technical end users and seamlessly transform business requirements into functional specifications document and discuss the technical aspects of the solution with the IT resources incorporating data attributes and pseudo code.
  • Work successfully with 3rd party vendors to support business activities and act as the liaison with the SAP Technical team to troubleshoot, correct or enhance vendor inbound / outbound interfaces.
  • Experience in Unit Testing, Parallel testing, Integration Testing & System Testing, writing Test Scripts, Test cases and good knowledge of ALM - HP Quality Center (HPQC) modules - Requirements, Test Plan, Test Lab and Defects
  • Experience in the development of Business Process Model, End User documentation / Business Process Procedures (BPPs) using ANCILE uPerform
  • Experience in multiple Merger and Acquisition integration projects involving multiple databases like IDMS, DB2, Oracle and multiple operating systems like Unix, Windows, Windows NT, Mainframe Z/OS, MVS-ESA, OS/390, VM/VSE environments.
  • Experience in data extraction and mapping from various applications like PeopleSoft, Oracle, Legacy SAP, Workday, Mainframe IDMS databases to load it into SAP.
  • Manage multiple offshore and onsite planning, execution and production support projects simultaneously and coordinate functional and technical changes and testing with offshore team
  • Team player with demonstrated strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization and consistently exceeds expectations
  • Ability to manage personnel and provide estimates and manage project plans
  • Ability to develop and maintain relationships and work well with all levels of management
  • Excellent writing, verbal, presentation and facilitation skills
  • Ability to prioritize and organize high volume workflow and follow a project through to completion, ensuring attention to detail, and highest level of accuracy within required timeframe
  • High degree of customer focused sensitivity towards customers and business partners
  • Strong working knowledge of the Microsoft Office suite, expert in Excel and MS Access programming and preparing data conversion files

TECHNICAL SKILLS:

LANGUAGES: COBOL I/II and ZCOBOL, JCL, SQL, REXX, CULPRIT, CLIST, ADSO, HTML

HARDWARE: Confidential MAINFRAME, Confidential PCS & COMPATIBLES

OS: Z/OS, MVS-ESA, OS/390, VM/VSE, UNIX, WINDOWS XP

SKILLS: CA-IDMS DB/DC, CA-IDMS UTILITIES, DB2, DB2 UTILITIES, VSAM, TSO/ISPF, SPUFI, QSAM, JES5, RACF, CICS COMMAND LEVEL, IEBGENER, IEBCOPY, VISIO, FTP

CAREER HISTORY:

Confidential, Houston, TX

SAP HCM Production Support

Responsibilities:

  • Responsible for monitoring the BSI Taxfactory monthly TUBs and Cyclic updates
  • Maintain SUI rates in BSI as Unemployment Overrides and Optional Rate Overrides and/or in SAP V BTXRATE
  • Maintenance US Taxability Models for State, Federal, County, City
  • Support SAP Tax Reporter and migrate to ADP W2 and Tax Filing Services
  • Configure new and update existing Wage Types and support unit testing and user testing in development and QA clients
  • Support US payroll schema and PCR for Gross to Net payroll including 401k, benefits, deductions
  • Support Time management configuration including works schedule, holiday calendar, time quotas and accruals
  • Support Time evaluation schemas and PCR including overtime calculation, shift premium and time wage type generation
  • Provide day-to-day support of SAP HCM and other HCM products deployed to production
  • Provide root cause analysis of incidents related to SAP HCM, SAP Successfactors, US Payroll Support, Personnel Administration, Org Management, Time Management
  • Update the status of the incidents in ticketing tool and document the resolutions for future and in FAQ database

Confidential, Atlanta, GA

Conversion lead, SAP HCM CATS, Time Management

Responsibilities:

  • Participate in blueprint sessions and provide the HR master data mapping for Mainframe to SAP HCM PA and OM extracts
  • Develop Inbound / Outbound interface strategy with NS BASIS and IT teams

Confidential, San Diego, CA

ADP Interface / Integration Lead

Responsibilities:

  • Design SAP mini master interface from Workday to SAP HCM for SAP CATS time entry
  • Participate in blueprint sessions and provide the HR master data mapping for Workday PECI extract for SAP PA and OM XML extracts
  • Participate in testing and final cut over to create SAP OM Objects and load employee master data using XML files from Workday PECI
  • Support CAT6, CAT7 transfers and error resolutions

Confidential, OK

US Payroll and Benefits Lead - SAP HCM PY, Time, and Benefits Support

Responsibilities:

  • Develop Inbound / Outbound interface strategy with HISD BASIS and IT teams
  • Participate in blueprint sessions and provide the HR master data mapping, conversion, reporting and internal and external interfaces for Payroll, Benefits, Time, Travel and SuccessFactor applications
  • Participate in blueprint design and provide technical solutions to the AspireHR functional team and HISD business subject matter experts on complex custom development
  • Manage team of 10 developers ranging from novice to highly experienced, senior levels
  • Establish the technical design, ABAP naming and coding standards, and transport procedures
  • Provide basic SAP technical to HISD programming team
  • Deliver over 200 custom RICEFs on or before time with minimum defects
  • Support integration and user acceptance testing cycles
  • Manage technical tasks for Go-Live and cutover

Confidential, Houston Texas

Global HR Master Data Conversion lead

Responsibilities:

  • Participate in requirements gathering and develop the Master Data Conversion Blue Print document.
  • Prepare and maintain the project plan for lifecycle of the project with design, blueprint, build, unit test, integration test, and final go-live mile-stones
  • Evaluate over 20,000 Cameron employees and map the data to Confidential SAP enterprise structure.
  • Used LSMW, Winshuttle and custom ABAP to load HR PA and OM data and custom infotypes.

Confidential, Washington, DC

SAP HCM CATS and SAP HR Mini Master

Responsibilities:

  • Participate in requirements gathering and implementation of SAP HR Mini Master creation
  • Design PA / OM data validation process and write functional/technical specifications to automate daily validation checks
  • Configure PA/OM modules to support HR Mini Master and Reporting requirements
  • Configure Personnel Areas, Subareas, Employee Groups, Subgroups, Number ranges, Personnel Actions, Customizations of Infotype and Subtypes, Infotype Menus
  • Lead HR Mini Master conversion / mapping, testing and Go-Live
  • Identify the required infotypes to support the CATS Time Entry, Reporting, Billing and Costing requirements
  • Identify the required fields for each infotype and provide the default / mapping tables for enterprise structure
  • Test ALE / IDOC customization and monitor the IDOCs in WE02 for errors
  • Develop the data conversion process to support different test cycles and GO-Live
  • Lead Cost Center creation and Cost Center Hierarchy mapping and load for Employees and Sub Contractors
  • Develop the LSMW using BAPI to load Cost Center Hierarchy
  • Develop the LSMW using BDC to load Cost Centers
  • Develop the LSMW using BDC to link Cost Center Hierarchy Nodes
  • Lead the design, development of functional specification and testing of inbound / outbound interfaces to internal and 3rd party applications
  • Assist in SAP IDM implementation and provide requirements for Security Roles
  • Design and Develop custom infoset using SQ01 to support user provisioning in IDM
  • Participate in requirements gathering for security roles and security testing
  • Configure Time Management module to support CATS Time Entry requirements
  • Configure Absence and Attendance Types, Quota Types, Holidays and Calendars, Work Schedules, Profiles for CATS “Classic” version (CAT2)
  • Write functional/technical specifications for CAT2 user-exits for Confidential specific custom validations
  • Write functional/technical specifications for CATS to HR transfer (CAT6), CATS to CO transfer (CAT7) and CATS to PM transfer (CAT9) validations comparing CATS data (CATSDB) with transfer tables like PTEX2000, PTEX2010, CATSCO, CATSPM
  • Write functional/technical specifications for mass update of specific fields of CATS data using CAT2 BAPIs (BAPI CATIMESHEETRECORD GETLIST, BAPI CATIMESHEETMGR CHANGE) to facilitate the WBS Elements and Cost Center corrections for billing and invoicing of labor hours
  • Design and Develop custom infoset using SQ01with custom fields to support HR reporting and weekly extracts of master data and time data
  • Provide Ad-hoc reports using SQVI
  • Develop End User documentation and Business Process Procedures (BPPs) using ANCILE uPerform for Time Entry (CAT2), Time Approval (CATS APPR LITE), CATS Transfers, Reporting and support tasks
  • Participate in requirements gathering and implementation of OM re-design and re-implementation
  • Lead Cost Center and Work Center interface design, implementation and testing
  • Lead PA / OM data clean up and synchronization project
  • Implement Manager / OrgUnit conversion using Active and Planned hierarchies
  • Participate in Organizational Chart tool selection process
  • Evaluate, Test and Compare Aquire OrgPublisher and Nakisa
  • Design Org Charts using OrgPublisher Output Formats
  • Create OM Evaluation Paths (EvalPaths) for OrgPublisher
  • Customize OM hierarchy framework (Columns, Object Manager; Tabs), create custom OM Object types, custom Relationships, custom Infotypes
  • Build Winshuttle scripts to utilize OrgPublisher change report to maintain SAP OM objects and relationships

Confidential, Greensborough, NC

SAP HCM CATS and SAP HR Mini Master

Responsibilities:

  • Participate in requirements gathering and validation for ADP G2 interface
  • Validate Employee Data extracted for ADP G2 interface
  • Validate Wage Type mapping and configurations
  • Consolidate Garnishment records and load into ADP
  • Convert wage type balances for mid-year conversion
  • Prepare legacy balance transfer files and load SAP payroll account balance tables (T558B, T558C)
  • Check OFF-Cycle and simulations payroll execution
  • Validate legacy GL posting from ADP payroll runs
  • Validate parallel payroll results using Wage Type reporter, EPI-USE Variance Monitor
  • Check Earnings for certain period Salaried and Hourly
  • Check Pay results based on employee employee group/sub group, pay scale type etc
  • Check Pay results based on payroll exit criteria (Control record), check cumulative results
  • Check Tax evaluation based on states
  • Check Benefits deductions
  • Check remuneration statements/Pay stubs

Confidential, Houston, Texas

SAP HCM ECC 6.0 and Interface Lead

Responsibilities:

  • Participate in requirements gathering and develop the Master Data Conversion Blue Print document.
  • Design conversion of employee master data and organization data from multiple sources like mainframe IDMS database, and Oracle on Windows NT
  • Work with legacy programmer to extract data using JCL, SQL, REXX from IDMS database
  • Work with NT programmer to extract data using SQL from Oracle database
  • Enhance and expand the mainframe and NT extracts to support multiple test conversions, cut over and final go-live
  • Prepare and maintain the project plan for lifecycle of the project with design, blueprint, build, unit test, integration test, and final go-live mile-stones
  • Evaluate over 23,000 Confidential employees and map the data to Confidential SAP enterprise structure.
  • Map Confidential Legal Entities, Locations, Employees Types, Corporate and Local jobs, Pay Structure to SAP Companies, Personnel Areas and Subareas, Employee Group, Subgroups, Jobs and Positions, Pay Structure, Grades
  • Map Confidential Organizational Structure in SAP Organization Units, Jobs, Position
  • Use EPI-USE Variance Monitor to compare conversion files and SAP infotypes
  • Use Winshuttle to load HR PA and OM data

Confidential, Houston, Texas

SAP HCM CATS and SAP HR Mini Master

Responsibilities:

  • Participate in requirements gathering and validation sessions with Time and Payroll users
  • Participate in Blue Print development and validation of Attendances, Absences, Quotas and Schema
  • Define Public Holidays and Build Holiday Calendars for 2010 and 2011
  • Configure automatic quota generation rules and deduction using Time Evaluation process
  • Build custom Time Schema and Rules for Netherland employees
  • Copy and customize SAP schema TM01 to ZNLT schema
  • Build custom rules for Time Evaluation Schema to
  • Generate overtime wage types based on day of the week, time of the day, holidays, weekend
  • Generate quota in lieu of overtime
  • Payout time off in lieu quota over 40 hours at the end of the quarter for certain employees
  • Generate time off in lieu quota for scheduled working time on public holiday
  • Trinidad and Tobago SAP Time Management (TM) and Personnel Administration (PA) Functional Lead
  • Participate in requirements gathering and validation sessions with Trinidad users
  • Participate in Blue Print development and validation
  • Configure Country Specific Checks for Trinidad (General Settings)
  • Configure Enterprise Structure - Company, Employee Group, Sub group, Personnel Area, Sub Area
  • Define Various Work Schedule rules and defaults for each PS & ES Groupings using feature SCHKZ
  • Create the Attendance, Absence types and Time types and also defined their characteristics
  • Define Holidays and created holiday calendars and the factory calendars
  • Create work schedule rules and all objects that make up the work schedule rules
  • Group employee subgroups and Personal subareas and defined all time modifiers
  • Create absence quotas and set up the rules to accrue the quotas for time evaluation & non time evaluation
  • Configure features and screen modifications and created country specific sub-features
  • Configure default number range for personnel numbers (feature NUMKR) and maintain number range interval for Trinidad
  • Configure Infogroups, Action, Action Reasons, Infotype Menus, Dynamic Actions for Trinidad
  • Configure Bank Detail - Payment Method for Check and Direct Deposit
  • Configure Employee Qualifications - Establishments, Category, Institution Type, al s and set the permissibility (Infotype 0022)
  • Configure Types of Identifications (Infotype 0185)
  • Configure HR Infoset for Ad Hoc reporting - Added custom fields and build global queries for Trinidad reporting requirements
  • Configure Holiday Calendar (SCAL), work schedules, absence types, time transfer types, quotas - entitlement for Trinidad
  • Develop functional spec (WRICEF) for PA, Time and Payroll Reports and Interfaces
  • Design Trinidad year end tax extract and Tax form (TD-4) printing process
  • Configure Off-Cycle workbench - off cycle reason codes, functions, and copied Tocde for Trinidad
  • Assist in payroll function design and development for Trinidad Income Tax, National Health Surcharge
  • Assist in payroll schema development and create custom payroll rules for wage type adjustments
  • Assist in Payroll Configuration and Parallel Payroll validation
  • Review ADP G2 outbound interface issues and gather requirements for reconciliation process
  • Design and Test the daily and weekly audit process
  • Design the ADP extract to compare SAP HR master data
  • Identify the missing and miss-match records in SAP HR master data and ADP
  • Able to synchronize SAP HR master data and ADP in a month and provide the daily error reports
  • Participate in requirements gathering and validation sessions with project team and Time and Payroll users, develop and complete Time Questionnaire to gather requirements
  • Configure Holiday Calendar (SCAL) and Monthly Work Schedule generation
  • Configure work schedules, absence types, time transfer types, quotas - entitlement, deductions and payouts
  • Develop a custom rule (PCR) to convert quota entitlements from weeks to hours based on scheduled weekly working hours and implement Quota Entitlement enhancements using User-Exit
  • Develop custom Time Evaluation schema based on SAP schema TM04
  • Create 2 test CATS profiles and modify the characteristics to suit the client needs
  • Configure “Time Manager Workplace” (TMW) - menus, employee selection, employee data, time data views, Time IDs and profiles
  • Create 2 CATS profiles and modify the characteristics to suit the client needs and demonstrate CATS and TMW user interfaces
  • Provide in time entry (IT2001 and IT2002), time evaluation (RPTIME00) and error resolution
  • Design and develop duplicate, over/under, missing time audit process and reports
  • Develop functional specifications for Master Data conversion of Time Infotypes and legacy to SAP mapping tables
  • Communicate functional and technical requirements to Offshore development team and coordinate testing and migration to integration and production environment
  • Map business requirements to Test Cases and develop Unit test, Integration test, User Acceptance test and Parallel tests in Mercury Quality Center (QC) and develop BPPs using “OnDemand”
  • Develop common file structure and functional specifications for inbound time interface from external Time entry systems (Kronos, eTime, WorkTech)
  • Review interface, custom reports, conversion Functional Specifications and Technical Specification documentation

Confidential, Houston Texas

SAP HR, Payroll, Time, Benefits, SD, FI/CO, MM 4.6B - Production Support - Functional Configuration and Technical

Responsibilities:

  • Technical Team Lead, HR, Payroll, Time, Benefits Functional Support
  • Implement Pay Cards payment to replace payroll paper checks
  • Create Pay Card Payment method based on ACH payment method
  • Design Infotype 0009 (Bank Data) conversion process to store card numbers
  • Create outbound interface to transmit net pay amount
  • Participate in pilot testing
  • Develop inbound / outbound interface functional specifications for HR, Payroll, Time and Benefits
  • Coordinate inbound / outbound interface design and testing with 3rd party Benefits providers
  • Configure new Benefits plans, pricing and enrollment forms for Open-Enrollment
  • Develop functional specifications for Master Data conversion of HR, Payroll, Time and Benefits
  • Document Change Requests, Defects and sign offs (migration authorization) using “Service Center” Change Management
  • Participate in SOX project, document C11 and C12 process and develop security profiles to resolve segregation of duties
  • Develop data extract / data load for sale or acquisition of company stores
  • Develop ABAP reports using ALV, payroll results (RU cluster) extract, Time results (B2) extract, master data extract, garnishment extracts
  • Communicate functional and technical requirements to Offshore development team and coordinate testing and migration to integration and production environment
  • Production Support:
  • Resolve Time Evaluation errors (RPTIME00)
  • Resolve Quota errors
  • Enter Quota corrections (IT2013)
  • Run Absence Quota Information report
  • Resolve Payroll errors
  • Enter Time Quota Compensation (IT0416)
  • PA Action correction / deletion
  • Payroll Status Correction (IT0003)
  • Create new Personnel Area and Personnel Sub Areas
  • Develop HR Adhoc query (PQAH) as needed
  • Resolve PreDME and DME issues and monitor ACH and positive pay bank transfers
  • Release FI Posting documents using RPCIPE00 and resolve FI Posting errors in PCP0
  • Create and update off-cycle process models and variants for RFFOUS C and RFFOUS T
  • Develop and update SAPScript and HR Forms for W2 and remuneration statements
  • Support daily, quarterly and yearend ADP ProBusiness tax extracts
  • Maintain Holiday and Factory Calendars, Payroll Calendars, Work Schedules on yearly basis
  • Maintain Features - Quota type selection rule QUOMO, Basic Pay - Pay scale type and area TARIF, Benefits Cost grouping CSTV1, Grouping for Account determination PPMOD

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