SUMMARY

• Dynamic and proactive professional with knowledge of ERP Consulting & Implementation with exceptional analyzing skills to resolve client requirements. Have excellent communication, presentation and interpersonal skills, with the ability to develop team and client interaction expertise. Very amiable and extrovert, can interface well with people from various backgrounds.
• 8+ Years of experience in SAP (SD/OTC) Module and 10+ Year of overall experience.
• SAP SD design, configuration/implementation, testing and successful go - live experience along with SAP MM, SAP GTM.
• Technical proficiency and practical experience gained while working on projects as part of curriculum. A systematic, organized, hardworking and dedicated team player with an analytical bent of mind, determined to be a part of a growth-oriented organization.
• Extensive experience in the field of SAP SD, SAP GTM, SAP MM & SAP LE as a functional consultant with strong configuration and implementation experience of business processes in SAP R/3 system.
• Experience in full life cycle implementations and experienced in SAP implementations, rollouts, upgrade and support projects with phases: blue printing, project preparation, realization, testing and go-live cutover.
• Experience in unit testing, system integration testing, performance testing, regression testing and user acceptance testing (UAT) and end user training and other documentation like DOU, FS( RICEF), User Manual.
• Profound experience in SD functional configuration including basic functions, sales order management, integration with MM, FI, WM with various business process.
• Proficient with order to cash (OTC) process configuration and implementation in SD, extensive experience in pricing for SAP SD, MM, GTM, revenue recognition, credit management, IDOC Processing.
• Experience in configuring, customizing item categories, schedule line categories, copy controls, incompletion log, material determination, output determination and special-order types.
• Ability to analyze and determine complex pricing procedures by adding new fields to the field catalogue, creating new condition tables, access sequences and condition types.
• Strong understanding about special business process like OTC, Cash Sales, Sales from plant, Third party sales, Intercompany sales, Contracts(Value, Quantity, Workbanch),Periodic billing, Credit sales, Consignment sales, Scheduling Agreement and other as per the requirement.
• Strong understanding about reports, interfaces, user exits and script form, smartforms, bapi, badi, query.
• Experience in data migration and conversion activities including extraction, transformation and loading, use of LSMW.
• Knowledge on SAP tables and experience with implementing enhancements via user exits, and ABAP development.
• Experience with IDOC/ALE (Outbound/ Inbound), interfaces, user exits, ABAP queries and BAPI development.
• Prepared end-user documents for GTM/OTC business processes. Involved in knowledge transfer, testing, configuration document creation and creation of unit test (UT) with approval from validation team
• Developed EDI -IDOC mapping specs for customers and vendors.
• Worked with SAP technical team for user exits, development requests.
• Expertise in billing including billing types, complaint documents, billing plan, and account determination, invoices, credit memo, debit memo, rebates, individual, collective billing, resource related billing, inter-company billing and invoice split.
• Conducted interactive workshops in end user training and documentation. Has excellent skills in compiling documentation for training the users with various requirement levels in understanding the system functions & training them.

PROFESSIONAL EXPERIENCE

Confidential

SR.SAP Consultant

Responsibilities:

• Supported order to cash business processes of INDIA, UAE, Singapore by providing effective solutions for business within the time frame agreed upon in the SLA.
• Involved in preparation of technical specifications, review of routines & user exits, preparing training material, and documentation.
• Performed system integration testing and coordinated technical unit testing.
• Provided production support for various issues regarding return process, shipping process and inventory, procurement to pay (P2P) process, order to cash (OTC), billing, and credit management etc.
• Developed and customized reports in SD module such as sales order report which covers all organization levels, delivery status, invoice status, shipping details and partner function details
• Worked on consignment process for FMCG unit of ADANI Wilmar Ltd. Consignment involved are consignment fill-up order, consignment issue order, consignment pick up order, and consignment return order.
• Configured complex pricing for commodity business for high sea sales, return sales, complaint (billback) process -, price sheets, dynamic pricing tables.
• Worked on service pack 60E - SP2 & SAP Hana upgrade project, performed unit test for custom developments, cutover breakpoint test to ensure successfully migration of data to SAP Hana, test cases for end-to-end business process and supported super user testing.
• Resolved SD/GTM/MM issues and queries to support day-to-day operations under the service level agreement.
• Worked on enhancing the custom sales return, complaint solution - claim creation, claim validation, reconciliation & credit memo creation process.
• Supported all SD stream batch jobs, interface, document outputs and forms.
• Worked on output types and output determination procedure for smart forms.
• Worked in conversion activities for various pricing, output condition records migration and updating of legacy data into SAP.
• Supported and trained business users for new change and process enhancements.
• GST, SAP S/4 HANA implementation with client as core team member.
• Got the best service award for succeeding consecutive successful development by putting customer first as per the IBM policy.
• Total 5 Awards as best employee, Put client first as per IBM Policy, Critical support for GST implementation recognized from client side
• Support users: Provide timely responses to all client requests including on-call support. Ensure SLA’s are met. Documentation of all tested scenarios and screen- shots wherever required for the tickets raised.
• IDOC’s Monitoring and Trouble Shooting.
• Effectively handling client change requests by proposing and supporting the design, development and testing of solutions. Verify CR from client. Analyze impact across modules and on end users. Designing modifications to
• Support developers: Provide support to developers and others involved in development and testing of solutions. Analyze the impact of developments.

Confidential

SAP SD OTC Consultant

Responsibilities:

• Created customized condition records for the pricing procedures and customized the sales order entry.
• Interacted with core team members to identify and understand business requirements, process flow, and participated in development of business blueprinting for sales and distribution.
• Customized condition types, access sequence and pricing procedure determination.
• Configured schedule lines and assigned them to the item categories as per business requirement and worked on sales information structure (SIS).
• Customized sales order types such as orders, free of charge deliveries, return orders, contract management and billing types such as order related invoice, delivery related invoice, proforma invoice, intra company invoice and inter-company invoice.
• Configured entire order to cash (OTC) process including sales order types, item category and schedule line category determination.
• Configured stock transfer order (STO) between two plants under same company code.
• Configured incompletion procedures, Tax, copy control and worked on order reasons, billing blocks, revenue account determination (SD-FI Integration), delivery blocks, shipping blocks and customer - material Info records.

Confidential

SAP SD OTC Consultant

Responsibilities:

• Project work of future Group Companies like Big Bazaar, Pantaloons, Central, Brand Factory and many more.
• Implementation Project: - Indus league clothing ltd, Adhar Super market.
• Integration Project: - WMS, POS, SAP SD
• Enhancement: - Enhancement in GR Cycle, Warehouse Management
• Support Project: - Daily business Support for Future group Company Like big bazaar, Central, brand factory etc.
• Creation of partner Profile for new Store /Site, Pos Interface inbound -outbound monitoring, Error handling of inbound Idoc process, Handling STO, GRN related issue on day to day basis.

Confidential

SAP SD SCM Consultant

Responsibilities:

• Prepare projects scheduling and setting the project priorities and deadlines.
• Reviewing the AS-IS (current) process, identifying gaps for sales & distribution processes and reports, developing To-Be processes and present solution to the client in SAP.
• Interact with users to understand their requirements and GAP in process.
• Fixing the boundaries for business process to be automated in SAP with management, customer .
• Providing support & training to Application services team and End-users.
• C&F Go-Live project throughout India.
• Multiple rollouts of sales in changing environment for direct sales, hospital sales, CA sales with taxation and pricing.
• Preparing Documents like Functional specifications for ABAP Development, and Test script for testing the developments, Configuration documents, and Training manuals.
• Data validation and uploading through LSMW, BDC.
• Sound knowledge of SAP-SD CIN and SAP-MM Purchase, Store, Excise.
• Major Project was SAP SD integration with Sugar CRM and Core team Member for development Sugar CRM.
• Implementation project Claris Otsuka worked with SAP SD and SAP LE.

Confidential

SAP Jr.Consultant

Responsibilities:

• SMIS is an authorized education partner for SAP in India. I have worked as a free lance trainer at SMIS and conducted a batch successfully on the full course of SD modules and take part of development team and Done Enhancement and Create reports as per user requirement
• Train the newly recruited Agents and Advisor, New Joinee, Sales Managers, Agency Associates, Branch Managers .Managing the team of training manager at branch level and monitoring of Sales/Sales promotion schemes.
• Managing the implementation and monitoring of Sales/Sales promotion schemes (Rollout activities) with a Team of 04 onroll sales personnel.