OBJECTIVE:

• Leverage my extensive SAP, Oracle, Siebel, ERP, CRM and proprietary software application knowledge as an Instructor; Consultant and Project Manager to assist corporations whose business needs require a seasoned Change Management Consultant.

PROFESSIONAL EXPERIENCE

SAP Training Consultant

Confidential

Responsibilities:

• In response to a Congressional mandate to the Department of Defense to streamline its financial systems, I was selected as a member of the Change Management team that is responsible replacing over 84 legacy systems and replacing it with SAP or GFEBS (General Funds Enterprise Business Systems).
• This Enterprise wide solution will cover the entire United States Army, Army Reserve, and National Guard Confidential 200 sites impacting 80,000 users, which is the largest SAP rollout in history.
• Passed stringent government and Confidential background checks and have received a government CAC Card.
• Learned legacy systems, processes and interfaces (As Is) along with system and customizations (To be) and used a crosswalk document to help users understand the migration to the new system and how the Army is changing the way it performs its operations.
• Used information gathered in interactive meetings with government SME’s and Confidential functional/technical leads to developed Online Help Procedures/Work Instructions, Story Boards, Simulations, Instructor Guides, Data Sheets, Assessments, CBT content, Job Aides, Concept Slides and Quick Reference Guides.
• Coordinated training logistics with local training coordinators Confidential various military installations to ensure readied training environment, network connectivity, access to Army Learning Management System, User Access, training schedule and remote connectivity using Centra.
• Delivered Instructor Led and Virtual Remote training to users Confidential Pentagon, Ft. Stewart, Ft. Jackson, Ft. Benning, Defense Financial and Accounting Services, Ft. McPherson and Alexandria, VA.
• Modules taught were Finance (FI), Preventative Maintenance (PM), Asset Accounting (EA), Spending Chain (SC), Enterprise Core Component (ECC), Business Intelligence (BI) and Basic SAP Navigation and Reporting.
• Responsible for conducting student assessments, scoring test, updating attendance and providing course evaluations
• Receiving outstanding student evaluations and feedback from installation management and from the project leadership team.
• Identified as a Master Trainer and coach to new trainers and proctors that join the project.

Oracle Instructor

Confidential

Responsibilities:

• Collaborating with Confidential Consulting and DACG Consultants, Business Owners and Subject Matter Experts to gain understanding of critical strategic objectives, key business processes and specific Oracle 11i customizations in short period of time.
• Developed hands on exercises, assembled Instructor and Participate guides, Work Instructions, Job Aides and Quick Reference Guides.
• Managed all training logistics for a very large Manufacturing Company including site preparation, computer configuration, training schedule, attendance, course and instructor evaluations.
• Delivered Instructor led Oracle 11i Overview and Orientation, Navigation, Manufacturing Suite including Manufacturing JOBS, Bill of Materials, Inventory Control and Shipping and Receiving to novice and super users in plants throughout United States.
• Received outstanding performance evaluations from students, Training Director, Plant Managers, Regional Vice President, Confidential Project Manager and Euramax Senior Project Manager. Client was extremely impressed with delivery skills, adept knowledge of content, passion, energy and methods used for end user engagement.
• Contract was extended to provide level 3 Post Go - Live support, consulting and to resolve issues encountered by end-users.
• Other Oracle 11i applications learned in order to provide post Go-Live support were Order Management, Procurement, Costing and Demand Planning.

Independent Training Consultant

Confidential

Responsibilities:

• Conducted nationwide technical and sales training to Retail Sales Consultants, Store Managers, Area Retail Managers, Director of Sales and General Managers.
• Train users on the functions, benefits and applications on the following wireless devices, Blackberry, Palm, Motorola, Pantec, Samsung, laptop connect, email set up, calendar, synchronization, internet connectivity, Medianet, downloads, and various other topics.
• Deployed various high-energy adult learning methods to address the vast learning styles of diverse audiences.
• Quickly learned new technology and was able to deploy it to the field in a very fun, entertaining and energetic way that had participants engaged all day.
• Responsible for all the logistics related to enrollment, attendance records, classroom setup/breakdown, computer configuration, PDA setup, customer site coordination and back office systems to credit students for their attendance.
• Was recognized by Confidential &T as one of the most effective trainers they’ve ever hired. Later this effectiveness was acknowledged when the sales force exceeded record sales revenues of $1.4 billion dollars.
• Designed, developed and delivered seminars and workshops nationwide on leadership, customer service, time management, conflict resolution, effective communications and stock market basics, soft skills and business acumen
• Produced and hosted weekly live teleconference training to Nationwide participants
• Graduated from the Les Brown’s Public Speaker and Training Course Aug 05
• Authored various articles and manuals

Sr. Project Manager

Confidential

Responsibilities:

• Managed Multi-Million dollar complex projects that centralized Human Resource systems (Peoplesoft) and Financial Systems (Oracle) for over 31 BellSouth Organizations in a nine state region.
• Partnered with Price Waterhouse Cooper Consultants to successfully deploy Oracle Financials, PeopleSoft, 170 Systems Ceridian, and Gelco for 19 of the 31 companies during Phase One implementation.
• Provided leadership, strategic direction, and methodologies that incorporated best practices, communication to executive leadership, and overall management of on-time delivery, scope and budget management.
• Provided the tools and guidelines for Change Management, Risk Control and Issue and Problem Resolution.
• Facilitated meetings between Operations and Project staff members to ensure product enhancements and new development stayed in synch.
• Managed the guidelines and development of all project plans in Project Workbench and Microsoft Project.