AREAS OF EXPERTISE

• Personnel Administration
• Organizational Management
• Benefits
• Payroll
• Upgrade to ECC6
• Communication of technical concepts for non - technical users
• Customization of standard reports
• Ad-Hoc query development
• Development of End User training documentation

TECHNICAL SKILLS

ERP: SAP HR R/3 3.0F, 4.6 C, ECC6.0

Software: MS Visio, Microsoft Office Tools, Test Director, HP Quality Center 10.0, Solman, Sharepoint

Programming: Abap/4, Cobol-VS, Cobol II/360, BASIC, CICS, DB2, APS Batch, QMF/SQL

Operating Systems: Windows 98/2000/ME/XP, OS/2, IBM-SYSTEM 9021 (MVS), IBM- SYSTEM 36, VAX, IBM PS/2, COMPAQ, HP, MVS/SP, OS/MVS, DOS/VSE, MS-DOS, TSO/ISPF

PROFESSIONAL EXPERIENCE

Confidential

SAP Lead HCM Functional Consultant

Responsibilities:

• Review existing process narratives/documentation and build out the business process hierarchy (BPH) in Solution Manager (SolMan).
• Work with client personnel based in Norfolk, VA, to confirm the processes built in SolMan accurately reflect the current business processes making changes to the SolMan BPH as necessary.
• Involved in preparation of documentation for the Business Process Hierarchy (BPH).
• Usage experience with SolMan while working in HPQC.
• SAP HCM -
• Knowledge of the following process areas and their respective SAP HCM transactions:
• Benefits, Compensation, and Pension
• Personnel Admin, Org Management
• Recruiting
• Learning Management, Performance Management, Succession Planning
• Lead and performed the HCM Business Process Hierarchy (BPH) sessions workshops.
• Responsible for working with clients, and other consultants to identify gaps in SAP HR functionality relating to Business Process Hierarchy (BPH).

Confidential

SAP Lead HCM Functional Consultant

Responsibilities:

• Lead and performed the blueprinting sessions workshops.
• Worked with the client to gathered and analyzed current HCM processes and business requirements.
• Responsible for working with clients, and other consultants to identify gaps in SAP HR functionality.
• Involved in preparation of documentation for the BPDs.
• Blueprint deliverables including SAP enterprise and personnel structure, conducting validation workshop, creating Business Process Documents (BPDs) or customer input templates, documenting gaps, between requirements and baseline system (fit/gap analysis) and creating Functional specifications.

Confidential

Senior SAP ERP Functional Consultant

Responsibilities:

• Responsible for providing day to day support to the business as needed. This includes resolving ticket issues relating to Personnel Administration and Organizational Management, Benefits, Compensation and Payroll while providing technical solutions, and analyzing and completing business request in a timely manner.
• Provided guidance to entry level analysts and onshore/offshore 3rd party contractors
• Coordinated with vendors in support of HCM 3rd party solutions
• Gather and analyze business requirements from business process owners, document functional requirements, develop and recommend solutions and identify any potential process change impacts
• Worked with the client to gathered, clarify and translate current COBRA processes and business requirements into technical solutions for development
• Configured benefit providers plan types, employee eligibility and default plans during open enrollment.
• Configured the general data for health plans and options that represent the coverage choices an employee can make within a health plan for open enrollment.
• Configured new dependent coverage used in health plans for open enrollment.
• Worked with employees during Benefits Open enrollment

Confidential

Senior SAP ERP Functional Consultant

Responsibilities:

• Prepared Blueprint document
• Worked with the client to gathered, clarify and translate current HCM processes and business requirements into technical solutions for development
• Customized new personnel actions as per the requirements of the company by including new additions to the personnel structure and creation of new dynamic actions.
• Maintained feature IGMOD for defining info group modifier for various personnel actions based on personnel area and employee subgroups.
• Responsible for providing day to day support to the business as needed. This includes resolving issues relating to Personnel Administration and Organizational Management while providing technical solutions, and analyzing and completing business request in a timely manner
• Prepared test scripts and test execution for System Integration Test and Unit Test.

Confidential

Senior HCM Consultant

Responsibilities:

• Organizational Management, Personnel Administration and Benefits
• Participated in test execution for System Integration Test and Unit Test Plans.
• Testing of customized Programs use to extract and upload with SAP data
• Testing customized reports created by the Benefit department to audit the data.
• Testing of Various standard Infotype’s, customized Transactions, and customized Programs

Confidential

Senior HCM Consultant

Responsibilities:

• Prepared Blueprint document
• Worked with the client to gathered, clarify and translate current HCM processes and business requirements into technical solutions for development
• Responsible for providing day to day support to the business as needed. This includes resolving issues relating to PA/OM issues while providing technical solutions, and analyzing and completing business request in a timely manner
• Prepared test scripts and test execution for Conversion, System Integration Test and Unit Test.

Confidential

SAP Lead HCM Analyst

Responsibilities:

• Lead HR Consultant in Benefit, Personnel Administration, OM and Payroll modules
• Worked with the client to gathered, clarify and translate current HCM processes and business requirements into technical solutions for development
• Responsible for working with clients, and other consultants to identify gaps in HR functionality and recommend solutions which met the business need.
• Involved in preparation of technical documentation for process diagrams, functional design, and other system documentation required by project lifecycle methodologies
• Researched, analyzed, and recommended solutions for the business need for new project development
• Created various SAP queries and Adhoc queries for business needs.

Confidential

Manager

Responsibilities:

• Lead and performed the blueprinting sessions workshops.
• Worked with the client to gathered and analyzed current HCM processes and business requirements.
• Responsible for working with clients, and other consultants to identify gaps in SAP HR functionality.
• Involved in preparation of documentation for the BPDs.
• Blueprint deliverables including SAP enterprise and personnel structure, conducting validation workshop, creating Business Process Documents (BPDs) or customer input templates, documenting gaps, between requirements and baseline system (fit/gap analysis) and creating Functional specifications.
• Created and developed functional specifications for 5 different vendors for Benefits interface using ANSI 834 enrollment format, as per the HIPAA guidelines using IDOC.
• Provided user training for Personnel Administration, Organizational Management and Benefits.
• Configuring and testing eligibility for enrolling in 401k catch up eligibility
• Updated configuration rates for supplemental and spousal insurance plans.
• Provided documentation for Benefit enrollment, creating position and jobs, and personnel actions.

Confidential

SAP Analyst

Responsibilities:

• Maintained Employee master data.
• Customization Procedures and User Interface by modifying the Infotype groups and Infotype menus.
• Customized new personnel actions as per the requirements of the company by including new additions to the personnel structure and creation of new dynamic actions.
• Maintained feature IGMOD for defining info group modifier for various personnel actions based on personnel area and employee subgroups.
• Working with developers to provide guidance on functional specifications, to ensure it is to specification of the user.
• Created and maintain vacant positions, jobs, through PPOME, PPO1, PO10, PO13, PP03.
• Used feature PLOGI to integrate Organizational Management with Personnel Administration in order to automatically transfer data between modules.
• Involved in integration with the personnel administration (RHINTE10, RHINTE 20, and RHINTE 30) and maintained the number ranges for the plan versions.
• Configured rule values to avoid positions to be over-occupied by defining planed working times for organizational unit, positions, and work centers.
• Performed configuration changes in Benefit Administration. This included the new retiree health plans.
• Configured Insurance, Savings and FSA for Medical & Dependent Care plans and all related coverage, cost variants and rules.
• Worked with the end users and trained them on the HRBEN0001, HRBEN0014 transaction for new hires and terminations.
• Created various SAP queries and Adhoc queries for PA as well as Benefits module
• Defined benefit providers, plan-types. Employee eligibility and default plans.
• Created Plan attributes, Configured the Benefits Administration including definition of Cost Groups, Coverage Groups and modification of Features. (ELIGR, CSTV1, COVGR) for new retiree grouping.
• Managing system issues and enhancement requests

Confidential

Lead Functional/Analyst

Responsibilities:

• Participated in the initial blueprinting phase for HCM ECC6 by attending workshops to obtain process configuration details for blueprint and project scope determination
• Communicate with the technical team leader interface testing quality and accuracy of project scope.
• Coordinate with the other Project Leader to communicate HR integration points.
• Participated in the development, implementation and testing phase for IS-Retail Canada for ECC6
• Documented Assortment IBPP detailing steps and sequence of events necessary to support dual-system maintenance by adding new articles to assortments or changes as a result of a product line review.
• Setup general assortments for each distribution centers using transaction WSOA1.
• Worked with WLWBN to create new version in the layout module to create and re-assign articles in an assortment
• Coordinate with other Project Leaders to communicate IS-Retail defects issues relating to Assortment.
• Ensure correct status is communicated to the PMO and the team in a timely manner.
• Building and enhancing relationship with internal customers with focus on anticipating needs, and meeting deliverables.

Confidential, Charlotte, NC

Functional Analyst

Responsibilities:

• Mainly involved in the development and support for SAP ERP solution for HR/Payroll. This includes but is not limited to: Configuration, reporting, testing, validation, interface support, business process and functional end user support.
• Extensive experience in configuration for all areas of HR particularly Personnel Administration, Benefits and Organizational Management for R/3 up to 4.6C.
• Attended workshops with internal customers to understand their business process.
• Requirement Gathering in terms of analyzing and understanding the business requirements that drive the analysis and design of quality technical and functional solutions.
• Design specifications and enhancements for internal HR and Payroll customers, business process team members, and third party vendors.
• Direct interaction with internal clients in person and follow up through emails and voice mail from the User Requirement Meetings
• Translate business requirements into technical specifications and solutions.
• Responsible for defining reporting requirements and designing, creating and developing all ad-hoc reports
• Involved in System issues for the new systems development and implementation while maintaining written end-user documentation for the resolutions.
• Data mapping activities, Coordinate between internal customers & Data Conversion Developer, Coordinate data clean-up with internal Benefit/Payroll customers (including weekly clean-up meetings), Identify, Resolve, Escalate Issues to fix the Configuration for the next Conversion Loads due to corporate mergers and acquisitions.
• Involved in testing/validation, preparing test scripts and knowledge transfer to all the business users
• Coordinate User Acceptance testing (UAT) with the Business Clients after new acquisitions.
• Coordinate training rollout plans for new systems or enhancements to existing systems.
• Participated in the requirement gathering for the Personnel Administration, Benefits and Payroll.
• Performed GAP analysis between client requirements and SAP R/3 and made determinations on efficient alternatives
• Involved in mapping of business process of new enhancement and created Functional specification for the same.
• Created EUP’s (End user procedures) on different business processes using standard SAP format.
• Determine the HR business processes requirements and project scoping.
• Conducted workshops to obtain process configuration details for blueprint and project scope determination.
• Communicate with the technical team leader to transform functional HR data elements through Data mapping and conversions.
• Coordinate with the other Project Leader to communicate HR integration points.
• Conducted brainstorming sessions with the management and super users and designed the Enterprise Structure, Personnel Structure and Organizational structure and mapping them into SAP.
• Provides SAP configuration guidance to the client's team member.
• Defined benefit providers plan types, employee eligibility and default plans.
• Defined the general data for health plans and options that represent the coverage choices an employee can make within a health plan.
• Defined the dependent coverage that is used in health plans.
• Defined contribution rules, vesting rules and investment options for saving plans.
• Defined Qualifying events, coverage, termination types, rules and criteria. Assigned Wage types to Health, Insurance, Savings, Spending Accounts and Credit Plans.
• Configured features, BAREA, BENGR, BSTAT, CSTV1, ELIGR, and TRMTY.
• Defined evidence of insurability (EOI) requirements in accordance with the policies of plans that are being offered.
• Defined employee/employer contribution variants to determine which factors influence the permitted employee contribution for every plan.
• Defined cost/credit formula criteria.
• Monitored of eligibility during participation.
• Enrolled an employee into COBRA plans/qualifying events/custom letters.
• Defined processing parameters, notification and payment intervals for COBRA plan
• Worked with employees during open enrollment and event enrollment.
• Determine the HR business processes requirements and project scoping for a new Web based open enrollment.
• Conducted workshops with Benefit department and new vendor Workscape to obtain business process configuration details for blueprint and project scope.
• Communicate with the technical team leader to transform functional HR data elements through Data mapping and conversions.
• Coordinate with the other Project Leader to communicate HR integration points of timing to delimit or shut off Compass current benefit plans.
• Conducted brainstorming sessions with the management and super users to determination to move 50,000+ employees including 35 unions to Web enrollment by annual open enrollment January 04 and continue with currently ongoing of new hire employees mapping into SAP.
• Provides SAP configuration guidance to the client's team member.