We provide IT Staff Augmentation Services!

Team Lead Resume

Burlington, NC

SUMMARY

  • SAP Certified HCM solution consultant ECC6.0
  • A total of 5 plus years of experience- 3 years in Operations and 2 years of strong functional domain experience in Human Resource and a good understanding of all aspects of the Human Resources business process.
  • Excellent problem-solver, able to quickly grasp complex systems and successfully applying them to projects and operations
  • Dedicated team player with strong communication skills combined with the ability to handle multiple tasks simultaneously in deadline-oriented environment
  • Permanent Resident of United States (Green Card Holder): Authorized to work and live indefinitely in the United States
Professional Experience

SAP Certification ECC 6.0, 2009

Confidential
Oct 2006 - Feb 2008, India
SAP HR End user

Personnel Administration

  • Worked on the Enterprise structure and the Personnel Structure
  • Worked with various Actions involved in the life cycle of an employee
  • Worked extensively on transactions PA20, PA30 and PA40 for maintenance of HR master data
  • Maintained various infotypes pertaining to master data
  • Ran several reports and queries as per the business requirement
  • User acceptance testing based on the business requirement

Organizational Management

  • Created organizational units, jobs, tasks and positions and integrated all of these into the enterprises organizational plan

Finalized training strategy, conducted end user training and prepared enduser documentation

Confidential
Dec 2005 - Oct 2006, India
Human Resources Generalist

  • Recruitment and Selection - All permanent, temporary and contract employees
  • Induction and Orientation
  • Coordinating some of the training initiatives
  • Employee Communication
  • Ensuring Various Policy Compliance
  • Mentor Responsibilities

Confidential
Feb 2005 - Nov 2005, Burlington, NC
Team Lead

  • Co-ordinate with the client service team for any project specific account related procedures during a project set up
  • Notified changes in the client processes to the team in India
  • Monitoring team productivity and quality of work
  • Trained and Mentored team members from India office on client process

Confidential
Jan 2003 - Feb 2005, India
Team Lead

  • Managed and assigned account receivables, EOB and patient correspondence for a team of 15
  • Acted as a company liaison to communicate client updates, process changes and also maintained a record of the same.
  • Compiled weekly reports on the status on ageing and current account receivables
  • Awarded Best Quality of Work and Best Team for two consecutive quarters
  • Minimized attrition rate to 5% or less
  • Ensured 80 % utilization of manpower resources at all times
  • Created and assigned tasks to team and groomed them for higher roles; ensured team members consistently achieved project targets in performance and quality; identified training needs for team and self and ensured it was completed; identified team members for rewards and recognition; counseled and provided feedback to team members on a bi-monthly and year-end basis
  • Interviewed and trained new hires
  • Trained a batch of 40 on US healthcare system
  • Rated "1" and awarded Best Performer for three years
Education
  • Bachelors in Commerce (Computers), March 2002.
  • SAP Certified HCM Solutions Consultant-ECC6.0.

Hire Now