SUMMARY

• Innovative global executive who successfully integrates business requirements and mainstream and emerging technologies to create highly effective IT services that support business strategy and goals. Builds talented teams that deliver accurate services that grow the business and delight the customer.
• Accomplished and Successful Leading ERP & IT Operations and Organizations with over 13 years Hands - On Global Experience, A business-focused technology executive with deep experience in Europe, America and Asia.
• Multiple globally recognized certifications in IT, SAP and Project Management.
• A trusted advisory to C-Level executives and board members of organizations globally.
• Strong hands-on, broad-based technical background early in my career, complimented by subsequent business understanding from long experience in 3 continents and globetrotting of 40+ countries.
• Experienced in multiple industries, flexible, passionate about lifelong learning, and guided by a strong moral compass.

TECHNICAL SKILLS

Specialties: SAP Implementations, ERP Solution architect, IT Strategy, Bid Price Negotiations with software, hardware & Implementation vendors, Global Data Center Operations, Infrastructure Management, End User Support, Office Automation, Service Desk, Network Support, Manufacturing Supply Chain, Program and Project Management, Outsource Multiple-Vendors Off/On Shore, Restructuring, Mergers and Acquisitions, Collaboration Cross-Culturally, and Cross-Functionally

Technologies: SAP ERP, ORACLE ERP, Microsoft ERP, Salesforce, SAP C4C, SAP SuccessFactors, Workday, Amazon Web Services Cloud, Microsoft AZURE Cloud, SAP S/4HANA, SAP Business One.

PROFESSIONAL EXPERIENCE

Confidential

ERP & IT Director

Responsibilities:

• Heading IT & responsible for management, strategy and execution of IT infrastructure
• Leading ERP and SAP S4HANA Projects
• Defining project scope, goals and deliverables that support IT goals in collaboration with senior management and stakeholders.
• Effectively communicating project expectations to team members and stakeholders in a timely and clear fashion.
• Conducting project meetings including project kickoff, design, updates, issues, executive briefings, closeout, etc.
• Coordinating the design and delivery of IT solutions with functional experts from various teams. Advising and implementing IT network technology based on company standard requirements, methodology, and processes.
• Creating and contribute to project plans.
• Providing infrastructure hardware and software bill of materials (BOM), quotations and vendor information as required.

Confidential

General Manager -ERP & IT

Responsibilities:

• Heading ERP Transformation project for Confidential .
• Leading Senok team members to evaluate demo of SAP S4HANA and Oracle EBS solutions by SAP and Oracle teams.
• Negotiation of SAP licenses with SAP Board members and SAP Sales teams.
• Working with IBM & EY Country Managers and teams to get the best price and ERP solutions for Senok.
• Review Hardware and infrastructure sizing for SAP Landscape and selection of Hardware vendor.
• Directly reporting to Senok Group Board members and Chairman.
• Selecting best team for SAP implementation from Senok group and IBM Team.
• Successfully led Phase 1 SAP S/4HANA implementation for 3 companies in Senok Group managing Implementation partner (IBM Sri Lanka) and Hardware Vendors.

Confidential

Senior IT Project Manager

Responsibilities:

• Managed and worked on Logicalis & Cisco SAP and SAP HANA projects in Asia Specific.
• Managing & training resources located in Singapore, Indonesia, Malaysia, Hong Kong and China.
• Travelling in APAC and giving status update to stakeholders.
• Defining the tasks, roles and deliverables of the team as well as ensuring that work is successfully delivered with high level of quality within the time limits as per SLA.
• Accountable for managing and delivery of SAP projects/programs within defined time, quality and cost constraints
• Handle the project planning and management to ensure that all the projects and milestones are achieved, within budget and to the timeline
• Do project reporting, planning, issue/risk identification and tracking till closure
• Resource management and ensuring that all resources are fully utilized
• Experienced with SAP HANA SPS06/SPS08/SPS09 technology, architecture, installations and database migration.
• Experienced with SAP GTS 10.1 installation and configuration.
• Experienced with HANA Migration using Database Migration Option (DMO) of Software Update Manager (SUM) 1.0 SPS09.
• Knowledge of HEC (HANA Enterprise Cloud) infrastructure.
• Experienced with running SAP applications on AWS ( on cloud and hybrid models )
• Experienced with EMC VNX and Netapp storage. Knowledge on EMC Isilon NL Series.
• Worked with SAP Singapore Team to setup ITPA landscape in SAP Singapore CO Innovation lab.
• Worked on Amazon web services Singapore to setup systems in cloud and hybrid models.
• Handled SAP booths of Cisco and Logicalis in SAP forums in Thailand, Malaysia, Singapore and Indonesia.
• Managing onshore-offshore project operations.
• Involved in SAP system sizing, build, installations, upgrades & migration activities.
• Handing Cisco booths in SAP forums, events giving live demo of the ITPA out of the box demo scenarios.
• Architecting & Building SAP Landscape in AWS VPC in hybrid model.

Confidential

SAP Basis & Project Lead

Responsibilities:

• Developing project plan and resource allocation.
• Owner of 3 landscapes with 9 systems in each landscape and resolving Basis issues and guiding the team on SAP Best Practices.
• Maintaining profile parameters at SAP level and database level.
• Tuning the SAP level parameters during system copy.
• POC for 3 landscapes on all basis issues.
• Managing onshore-offshore project operations.
• Defining the tasks, roles and deliverables of the team as well as ensuring that work is successfully delivered with high level of quality within the time limits as per SLA.
• Accountable for managing SAP projects or programs within defined time, quality and cost constraints
• Involved in SAP system sizing, build and installations activities.
• Lead for PEC landscape (Period End Closing) for all systems for both month end and year refreshes.
• Point of contact for all R4 RUN SAP Security issues.
• Training offshore resources on SAP Security & user provisioning on different components.
• Defining process for HPQC and User provisioning requests for different components.
• GRC 5.3 / GRC 10.0 (Migrations, Implementation, Upgrades & Support)

Confidential, Woodland hills, CA

SAP Technical Project Manager

Responsibilities:

• Tuning the SAP systems based on the performance of SAP ABAP programs, transactions, database and Hardware.
• Active monitoring of early watch reports of the systems and making changes to parameters at database and SAP level.
• Providing solutions to BASIS Teams and Development team for performance tuning.
• Identifying and creating defects based on the rfc response times.
• Applying ABAP trace and SQL trace on the sandbox with production data and suggesting the FSCD Development team.
• Identifying the long running jobs and working with ABAP team to find the root causes.
• Monitor project risks on a periodic basis.
• Able to help the Business Unit during the opportunity creation phase through the delivery of scoping assessments, resource estimation, project costing, proposal and SOW generation and customer/Partner project team evaluation
• Responsible for meeting project profitability targets
• Ensure timely billing to customers and collection of payments
• Manage project delivery expectations and relationships with clients, partners and various business units
• Explore additional business opportunities with customer by close co-ordination with customer, product sales and consulting sales teams
• Demonstrate active participation in professional services team forums and contribute and participate in knowledge sharing and team development
• Providing the updates on SLAs met to the directors and state holders.

Confidential, Monroe, CT

SAP BASIS Team Lead

Responsibilities:

• Managing offsite basis support team and resolving the Basis issues.
• Transport management Administration.
• Solution Manager Administration.
• Portal Administration.
• Performing backups.
• SAP Security administration.
• Change approvals using BMC Service Desk Express.
• Hardware sizing for ECC systems using SAP Quick sizing tool.
• Mirroring setup and configuration.
• ECC systems performance tuning using EWA.
• Installations, upgrades and applying support packs.