SAP IT Manager Resume

SUMMARY

Strong Technical, Architecture and Leadership skills with Fifteen Years of Experience in SAP Basis administration including NetWeaver components and HANA.
Visionary and pragmatic, measurement - driven leader focused on learning effectiveness, business results, and ROI.
Known for rigorous execution with a 27 +-year record of verifiable success in implementing IT solutions that positively impact and enable global organizations to achieve sustainable market share growth by exponentially improving guest experience, brand loyalty, and operational profitability.
Effectively leads change in times of uncertainty and ambiguity.

PROFESSIONAL EXPERIENCE

SAP IT Manager

Confidential

Responsibilities:

Daily meeting with Client to review the ongoing work and issues.
Review Design and Architecture of SAP Landscape.
Creation of Technical Cutover Plans for Upgrades/Patching.
Coordination with the offshore BASIS team for various critical activities, including performance and upgrades.
Installation and Upgrade in different SAP products: ERP, BI, CRM, SRM, Portal, GRC, APO, BOBJ BI and SolMan.
Performance tuning of the newly built systems.
CCMS alert implementation and configuration.
System copy using SAPInst and backup/restore methods.
CHARM implementation

SAP IT Manager

Confidential

Responsibilities:

Monitoring SAP CPU utilization, file system, disk space and analyzing Top CPU users/processes.
Identifying and dealing with different vendors based on IT requirements.
Application of SAP notes and patches.
Solution Manager Diagnostics implementation and configuration
System copy using SAPInst and backup/restore methods.
Oracle upgrades from 10.2.04 to 11G

SAP IT Manager

Confidential

Responsibilities: