Program Manager Resume

SUMMARY

Accomplished measurable results through innovative leadership skills while leading teams of 200+ personnel in a dynamic, fast - paced environment.
Controlled assets, property, and equipment valued over $500M utilizing SAP while meeting the expectations of customers and senior executives.
Possess a comprehensive background in full-spectrum logistics, warehouse/inventory management of 1,700+ lines, and fleet maintenance of over 7,000 pieces of equipment derived from conducting operations across multiple countries and roles.
Track record includes significant organization cost savings, double-digit productivity gains, and formal awards for maintain maintenance operations and readiness in hazardous conditions.

AREAS OF EXPERTISE

TECHNICAL SKILLS

Software: Microsoft Office | SharePoint | Microsoft Project | Maintenance Information Systems | Microsoft Excel

Operating Systems: Mac | Microsoft Windows

PROFESSIONAL EXPERIENCE

Confidential

Program Manager

Responsibilities:

Developed procedures through shop Standard Operating Procedures to include SAP PM processes; streamlined overall maintenance operations for equipment scheduled services resulting in a 30% productivity increase
Created and implemented maintenance service plans based on SAP PM/MM for 7,000 pieces of equipment through multiple work centers for accurate enterprise asset accounting
Established relationships with outside agencies to ensure proper calibrations of test sets, measurement, diagnostic equipment for 700 assets
Directed weekly preventive maintenance on organization’s fleet of 180 pieces of equipment valued in excess of $250M and ensured data validation through SAP Plant Maintenance
Investigated historical data through SAP analytical query on 4,600 pieces of equipment to anticipate and plan future projects work service history
Implemented corrective actions for proper accountability through SAP WM of 1,725 and ensured quarterly inventories were conducted with less than 1% loss every 12-month reporting period
Executed proper asset accountability during 2 lifecycle implementations of SAP
Employed quality management (QM), maintenance reports and statistics to plan and modify maintenance activities for 6 departments
Commanded and influenced 16 subordinate maintenance personnel guiding agile project teams to achieve a high level of performance achieving 100% pass on Command Maintenance Discipline Program

Deputy Director

Confidential

Responsibilities:

Collaborated with the facility engineer on 24 maintenance bays to utilize equipment to improve employee safety, production quality, equipment reliability, and overall effectiveness
Synchronized, planned, and executed 36 Training events for 800 employees; one on a three weeks’ notice
Employed a leadership operation process to visualize, describe, direct, and assess the work of 147 employees while achieving the targeted goals
Designed vehicle tracking matrix through SAP for vehicle services that was implemented across the organization; increased department equipment service accuracy by 75%
Supervised 30 employees on daily operations resulting in 0 safety incidents in 24 months
Trained and influenced 2 organizations and 40 personnel in SAP on appropriate daily responsibilities; increased operational readiness rate from 85% to 95% in 2 months
Developed comprehensive vehicle service program which optimized the use of $580K worth of repair parts and increased vehicle completion rate by 20%
Inspected 300 assigned vehicles for preparation of global operations resulting in 100% vehicle pass rate which expedited port operations
Guided a team effort of 15 employees and cut inadequate maintenance practices from Standard Operating Procedures
Taught, coached and mentored an Armored Security Vehicle Maintenance Course for 1,300 employees and drivers training for 2,400 employees