Process Lead & SDL Resume

SUMMARY

Senior SD/OTC consultant with 13 (7 years in SD + 6 years ABAP) of experience in Paper & Packaging, Automotive, Electronics and manufacturing industries
SAP SD & ABAP Certified Strong Techno - Functional and OTC,3PL EDI experience
Managed ITIL Driven AMS SAP Production support teams with strong capabilities in area of Knowledge management, Problem Management, Service Request Catalog and KPIs.
Good Experience in Stakeholder Management includes International Business Team, Third Party Supplier, Other Vendors, Super Users, SDL, SDM etc.
Experience in S/4HANA 1809 and ECC on HANA.

PROFESSIONAL EXPERIENCE

Confidential

Process Lead & SDL

Responsibilities:

Single point contact for OTC Processes - Third Party sales, MTO and MTS for 78 Markets all over globe with Multi module expertise in MM,WM,PP
Extensively worked on VC- SD/PP Material master data w/ Variant Configuration and Variant Tables, Variant Tables needed for Routing and BOM.
Extensively worked on Configuration and Change Management for e Invoice, Custom Cockpits w/ NWBC, Output Management.
End to end support - Pricing, VC Driven Pricing, Pricing routines, Country Tax - Golden Tax China.
Responsible for production support for Country Versions like Turkey, Argentina, Colombia, Hungary - eInvoice.
EDI Order Handling - Extensively worked on Inbound Orders from B2B Portal using ORDRS, Order Confirmation ORDRSP and ASN DESADV.
Extensively worked on Logistic Execution - Outbound Shipment and cost settlement using EDI (ORDRSP) and custom Freight IDOCs with external Transporter and WM Handling using Hand held devices.
Worked on 3PL (EDI) Interfaces for external Warehouse solutions for Thailand and France using XML file format for Warehouse postings, GR and GI.
ECC on HANA - Was part of BP, FSCM Implementations - BADI, Custom Developments and Post Go Live Support.
S/4HANA 1809- Prototyped key scenarios of customer - configured BP, O2C process for Third Party Orders, Rebate Handling using Settlement Contract, MRP Live, Delivery Order using TM, BOP, Customer 360 Fiori APP
On-time Quarterly Complex Data extractions for PM Audits using Table level data extractions and requested graphical analytics
Delivery of Mass Uploads for PM - Equipment Tree, Task List, Maintenance Plan using LSMW as a periodic activity
Was actively involved in Improvements and add-ons for Sales Order Closures and related batch jobs using Problem Management
Handled Output change managements i.e. Smartforms, Scripts Changes, Texts etc
Managed Onsite and Offshore Model in Round the Clock AMS for Order Fulfillment PM with significant delivery in area of Problem Management, Knowledge management, CI and S/4HANA POCs.
Responsible for SLA w/ RCA driven model and Escalation Management with very strong experience in KPI analytics using POWER BI.
Responsible for Global Service Sign off for the projects and make them in sync with Service Operations
Maintained Continuous Up skilling along with diversity in team and ensured the Knowledge Database volume and Usage.
Started with Team of 3 in 2015 and was key contributor in bringing team size to 20 by 2018 along with end to end AMS operations.

Confidential

SAP SOL Consultant

Responsibilities:

Part of Globalization and Standardization Project where I was extensively involved in configuration, Testing and Post live support for defining Global SD Pricing Procedure.
Responsible for Shipment Cost Pricing Global Standardization - Planning, Configuration and Implementation
Actively Involved in Testing for RRB flow for Pricing Project Impacts.
Involved in Project SLO run by SAP - This was mainly consolidation of Sales Org at country level. One Company - One Sales Org.
Worked on GST implementation – Malaysia – Configuration, Testing and Training documentations
Worked on Turkey E invoicing Implementations
Was part of Vistex – feasibility check and understanding of solutioning
SPOC for Copy Control Routines, Pricing Routines, Text Routines.
Handled EDI Implementations for new EDI Customers for PO (850), Order Confirmation (855), ASN (856) and Invoices (810)

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