SAP OTC Innovation and stabilization analyst Resume

SUMMARY

As the certified SAP consultant of MM and FICO module, and the expert in SD and BW/BI, I served 19 years in the field as a Functional Analyst, Technical consultant, SAP Architect, SAP manager or SAP project lead.
For all these roles I handle changes with hand - on configuration, documentation, testing in coordination with business users. The achievements in the numerous global SAP projects include: full SAP implementations from end to end and +20 enhancement projects
SAP BW/BI in lieu of SD/CS/LE/MM/WM/PP/CA and FICO
SD, CS, LE, CA, PM, MM and FICO hands-on configuration
+15 years SAP production support, ticket resolution, output management and data processing via interfaces especially with EDI and IDOC

PROFESSIONAL EXPERIENCE

SAP OTC Innovation and stabilization analyst

Confidential

Responsibilities:

Resolved interface issues in hyper care stage of projects (OTC, Payroll and BW).
Enhanced Order to Cash process with pricing configuration, simulation of improvement and test, guiding users.
Alert automation with business process monitoring module in Solution Manager 7.2
Participated in conversion project from ECC to S4/HANA for integration testing and interface design

SAP Business Process Consultant

Confidential

Responsibilities:

Provided solution optimization identifying issues to improve system process and resolved issue hands on from daily ticket in SCM area. Resolved SCM issues collected from sites.
Worked in cooperation with all level of customers and solution centers in America, Germany and India.
Supported resolving SD, LE and MM ticket handling including output configurations.
Worked as the steward of power user’s on proper usage of system, which includes data query support.
Managed small to large projects which involves: requirement gathering, project set-up, and coordination of development works, hands-on configuration, and delivery coordination including user training, workshop, and test documentation.

Senior System Analyst and the MIS Manager

Confidential

Responsibilities:

Implemented BW and upgrade to BI4 in lieu of SAP WM, MM, LE, SD, PS, CS, PM, and QM hands on from ETL to presentation.
SAP production support and change management as SAP manager handling 5 to 8 process enhancement projects in parallel with 12 SMEs.
Implemented SAP for sister company to streamlined Confidential ’s SAP use of their legacy system successfully in Lincoln, NE. Resolved issues of system integration for goods receiving with warehouse module in non-SAP systems and developed integration with Business Object (3.2) Data Services. The tasks included implementation support and integration test of MM, SD billing, PS, CS, FI and BI, including interface from legacy WM to SAP MM.