SUMMARY

• SAP professional with Industry experience as a Functional, Technical and configuration roles in IS - U FICA over SAP implementations, upgrade and rollout projects. A proven expert in Financial Accounting with consulting roles in implementing best practices template for Utility and Insurance sectors.
• Full life cycle implementations (blueprint, design, realization, testing, implementation, support).
• Experience in configuration of FI Accounts Payable (FI-AP), Accounts Receivable (FI-AR), & General Ledger, Lockbox and electronic bank statements.
• Expert functional and technical knowledge of Bank interfaces (i.e. Lockbox, Electronic Bank Statement, Check and Wire Payments)
• Extensive experience in Credits & Collections, dunning, installment plans, and configuring classic & Collection strategy.
• Experience in Blueprint, Configuration, design, development, Unit/Regression & User Acceptance and Integration Testing, Training, Documentation and Production support.
• Experience in Business Rule Frameworks (BRF & BRF+) design, integration and development in ECC & CRM.
• Expert in working on dunning events management (events 306, 311, 312, 314, 315, 746).
• Experience in Data Migration specifications with BDC, Legacy System Migration workbench (LSMW) for data uploads in various SAP Projects.
• Expert in working on existing or generating new SAP OSS notes and closing the generated queries.
• Experience in writing functional designs (FS), technical design (TS) & development of RICEFW objects.
• Experience in design & development of Application forms, Adobe Forms, Smart Forms.
• Experience in Documenting and Developing the RICEFW objects.
• Experience of Software Development Life Cycle (SDLC) and Product Development Life Cycle.
• Expertise in Problem Solving, Performance Tuning, Debugging, Transport Management System and Code Optimization techniques.
• Expert in working on testing tools, including HP Quality Center in uploading of test scenarios/scripts, running of auto/manual test scenarios, and updating defects.

TECHNICAL SKILLS

ERP: SAP R/3 4.6B, 4.6C, 4.7 Enterprise, ECC 5.0, ECC 6.0.

Programming Skills: ABAP, Web dynpro, Workflows, StreamServe

Tools: MS Office Suite, Mercury Load Runner, HP Quality Center, Remedy

Database: Oracle, MS SQL Server, MS Access

Middleware tools: SAP EP, SAP XI/PI

Operating Systems: Windows, UNIX.

PROFESSIONAL EXPERIENCE

Confidential, Everett, WA

SAP ISU FICA Consultant

Responsibilities:

• Involved in Business requirements for External Cash Desk project with Business support and end users
• Working on Collection strategy for each stage of dunning process.
• Designed and documented Collection Strategy for Collections through BRF+
• Working on enhancements for Payment terms - due date of the order to FICA document
• Worked on Collection Strategy (FPVA & FPVB), events 314, 315 and dunning STEPs (Collection STEPs)
• Worked on various Dunning Activities associated with each of the Collection STEP’s.
• Worked on clearing rules of liabilities and Write off jobs.
• Resolved issues for Payments processing (Remittance, Check Free pay, Collection agencies, AFT, Rapid Pay and ACH payments) and Memo file processing (applying locks on the accounts based on payment status).
• Working on Reconciliation and General- Ledger (G/L) issues.
• Worked on posting errors, including configuration of some new Main/Sub transactions, FPE1.
• Worked on issues concerning Balance Transfer (FP40) and clearing rules of liabilities.
• Coordinated with business users and development team in resolving the issues.
• Defect tracking and issue resolving using HPQC.

Confidential, Bellevue, WA

SAP ISU FICA Consultant

Responsibilities:

• Involved in Business requirements for Credits & Collections project with Business support and end users
• Designed Collection strategy for each stage of dunning process.
• Worked on enhancements and issues resolving for Account Maintenance (FPMA) jobs.
• Resolved issues for Payments processing (Remittance, Check Free pay, Collection agencies, AFT, Rapid Pay and ACH payments) and Memo file processing (applying locks on the accounts based on payment status).
• Worked on enhancements for Payment terms - due date of the order to FICA document
• Resolved issues for Refund Workflow, Refund queue and Refund check printing.
• Worked on Collection Strategy (FPVA & FPVB) enhancements, events 305, 306 and dunning STEPs (Collection STEPs)
• Worked on various Dunning Activities associated with each of the Collection STEP’s.
• Designed and documented Correspondences including, Auto Dialer, Collection Call, Urgent Notice, Final Notice and Disconnection of service.
• Worked on clearing rules of liabilities and Write off jobs.
• Designed and documented Late Fee Calculations and postings
• Worked on Reconciliation and General- Ledger (G/L) issues.
• Enhancement for Collection agency commission calculations/ allocations (event 5058 - FPCI)
• Worked on posting errors, including configuration of some new Main/Sub transactions, FPE1.
• Worked on issues concerning Balance Transfer (FP40) and clearing rules of liabilities.
• Worked on Prior and Post Obligations during disconnection and reconnection process, Workflows involved.
• Worked on integration of FICA with Front End, Call Center Web Portal.
• Worked closed with Call Center employees and end user in resolving issues.
• Responsible for detailed problem determination of issues escalated from Level-1 / Level 2 and resolved.
• Coordinated with business users and development team in resolving the issues.
• Closed involved in training and documentation of Business Process and end user training
• Involved in implementation of SAP OSS notes for dunning, reconciliation keys, and refunds.
• Defect tracking and issue resolving using HPQC.

Confidential, Chevy Chase, Maryland

SAP FICA Consultant

Responsibilities:

• Understanding of financial processes & accounting in SAP including Accounts Payable, Account Receivables, Asset Accounting, Credit Management, General Ledger, Cost Center Accounting, Profit Center Accounting, Product costing and Profitability Analysis.
• Enterprise Analysis, Requirements Planning and Management, Requirement Gathering, Requirements Communications, Requirements analysis and Documentation, and Requirements Implementation.
• Configured Contract Accounts Receivable and Payable, which includes Basic functions and business functions.
• Resolved Data inconsistency between Cash Balance and FPCJR.
• Enhanced short account assignment for tax code and tax jurisdiction code.
• Developed a Report for cash desk for multiple payment category
• Enhanced withdrawal report, which will give the user to use different payment types.
• Configured and created sample data to test different aspects of cash desk and cash journal.
• Solved print error when using cash desk transaction.
• Configure SAP system to effectively support business processes and requirements for GL AP AR CO-PA and SPL.