SUMMARY

• Extensive experience in testing, implementation, and support of business applications. Experienced building creative solutions in a Global environment primarily for SAP Manufacturing(MM), Extended Warehouse (EWM), Supplier Relationship (SRM), Plant Maintenance (WM), Costing, Sales and Distribution.
• Successful at learning new business processes and applications to allow for the development and execution of detailed testing of application systems.
• SAP EWM implementation test team
• SAP SRM implementation test team
• SAP SRM Functional Support Lead, post Go - Live support
• Project manager Order to Cash and Finance development teams
• Six years as Worldwide Support Team Lead for SAP MM, CO, SD modules and Legacy applications
• Experienced supporting applications in a Global 24x7 environment
• Provided both development and support for Inventory control, purchasing, purchasing requisition, cost accounting, receiving, MRP, physical inventory, bills of materials, warehouse management, spare parts, backflush, production line, cycle count
• Developed, executed and managed test plans, unit testing, end-to-end testing, user acceptance testing
• Built, maintained and promoted knowledge sharing for technical support and developers
• Developed, implemented, and continuously improved processes and procedures

TECHNICAL SKILLS

• SAP ABAP
• Microsoft Project
• Remedy
• Quality Center
• Maestro
• Visio
• Brio
• Clarify
• Unix
• Lotus Notes
• Fortran
• Cobol
• HP3000 MPEX
• ASK/Manman
• Image
• Cognos

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Contractor Supply Chain/SAP SRM

Responsibilities:

• Created test plans, test scenarios and test scripts to test the functionality of OpenLink ETRM (Endur) and the interfaces between Endur and SAP/AP/GL/HR. Endur manages the Trading, Risk Management, Back Office and Accounting for the buying/selling/transportation/storage of energy.
• Created test scenarios and test scripts to test the functionality of SAP Extended Warehouse Management (EWM) Inbound processing and interfaces with SAP MM/FI
• Analyzed SAP/SRM (Supplier Relationship Management) and Supply Chain design for gaps and defects. Utilized that information to build the Requirements Traceability document and test conditions to satisfy the requirements. Created test scenarios and test scripts to test the functionality of SRM and interfaces with SAP/MM/AP/GL/HR
• Assumed Sourcing Functional Support lead role post Go-Live managing the daily support process for SRM/Supply Chain, training and creation of support documents for Confidential &E’s internal Call Center and utilized Remedy for incident tracking and management
• Performed Product Testing and Regression Testing for SAP Extended Warehouse, Materials Management, Plant Maintenance and SRM for multiple enhancement, upgrade and support pack projects
• Created test scenarios and test scripts to test the functionality of the fleet management system FleetFocus FA and interfaces between FleetFocus FA with SAP MM/FI/CO
• Created test scenarios and test scripts for User Acceptance Testing of BMC Remedy Contract and Change Management modules with additionally supporting the business users during testing.
• Utilized HP/Mercury Quality Center for creation of test scenarios, test scripts, script execution and defect tracking
• Created Supply Chain user procedures

Confidential, Sunnyvale, CA

Contractor

Responsibilities:

• Documented processes for Demand Planning
• Automated manual processes, using Visual Basic for Excel

Confidential, San Jose, CA

Contract Development Manager

Responsibilities:

• Development Manager Order to Cash for new implementation of SAP 4.7.
• Managed up to 12 developers and 1 technical lead, 90 development objects
• Assumed role of Development Manager Finance with up to 5 developers, 25 development objects
• Tasked with workload management, priority setting, project status updates, issue resolution, change management
• Coordinated, assigned, and reviewed test scripts created by developers
• Tracked development object unit, functional and validation testing
• Balanced scope, timeline and resources as appropriate to ensure project success
• Collaborated daily with Business Analyst Lead
• Promoted cross team coordination of tasks
• Identified and defined processes, procedures and standards
• Coordinated transport requests
• Monitored and resolved outstanding issues related to project tasks
• Project used SAP Methodology

Confidential, San Jose, CA

Contract ABAP Programmer

Responsibilities:

• SAP ABAP development for new implementation of SAP 4.6
• Tested and modified a cycle count interface from SAP to BW.
• Built user exits. One exit was to automate the goods issue from a production order from within SD transaction LT12, confirm transfer order.
• Created new program to gather assemblies for a plant and perform indented BOM explosion to get the longest lead time for purchased parts so that assembly's lead time can be updated in a specific other set of plants

Confidential, Mountain View, CA

Contract SAP/Legacy Support

Responsibilities:

• ABAP debugging, identification of problem code
• Worked with SAP and OSS to identify and solve application and system problems
• Provided third level technical support of HP’s service contracts in both Legacy (HP3000) applications and SAP 4.6.
• Supported contract load interface from Legacy into SAP
• Developed process improvements for the support of those applications
• Used Brio and Excel to create report of Clarify problem cases to improve problem case monitoring

Confidential, Santa Clara CA

Senior Systems Analyst/SAP Support Lead

Responsibilities:

• Developed technical solutions for SAP 4.5 & 4.6 MM, CO, and SD modules, such as automated reprocessing of backflush, serial number/MAC address load from OEM, consignment reporting, string search of program variants, and shipping label
• Developed and supported interfaces between SAP and Legacy systems. Built SAP CO interface with Legacy WW Costing
• Developed, tested and documented test scripts as a developer
• Validated test results and documents prior to RTP as the support team lead
• Led team for technical support of SAP MM, SD, CO. Monitored workloads, prioritized requests, facilitated turnover meetings, maintained work schedules, teamed with other IT groups for problem resolution and escalation, and reported status to management as well as continual improvements made the support process
• Prioritized, assigned, and monitored ABAP enhancements and fixes performed by technical team
• Developed and implemented process improvements and standards for SAP Developers
• Provided technical support for SAP/MM/CO. MM and CO were used in over 12 plants worldwide
• Developed Lotus Notes process for documenting and sharing standards, processes, training materials, problem solving
• Provided technical Support and Development for ASK Manman Manufacturing, Purchasing and Costing
• Lead project for merge of HP3000 Legacy applications from several to one HP3000
• Provided technical Support and enhancements for custom Manufacturing Purchasing system
• Developed numerous enhancements and new programs for HP ASK Manman/MFG
• Created Purchasing Requisition system with interfaces to ASK Purchasing and email
• Provided technical support for processes that used EPIC and TIBCO as interface conduits with SAP
• Created data conversions and data uploads from legacy to SAP
• Participated in rollout of multiple installations and upgrades of SAP