OBJECTIVE:

Looking forward to be associated with an organization where my skills and talent can be fully utilized and recognized concentrating simultaneously on the growth of both the organizational and personal fronts in SAP System.

PROFESSIONAL SUMMARY:

• SAP - FI Certified with 5yrs in FICO Implementation & Support and 5+yrs in Finance Domain with overall 12yrs of Experience
• Experience in two end to end implementation
• Hands on experience in GL, AP, AR and touch point in MM, SD, PS & TRM
• Good Exposure in Incident Management, Production & Customer Support
• Excellent Interpersonal and Communication Skill
• Team Management skills
• Strong analytical, leadership and problem solving skills

TECHNICAL SKILLS:

Tools: & Application: Solman, Remedy, ServiceNow, Confidential -QC, ZOHO, CCM.NET & KEWILL

Packages: Tally 6.3, MS - Office

Operating System: Windows

EXPERIENCE SUMMARY:

Confidential

Responsibilities:

• Preparation of Blueprint and Functional Specification document as per the requirement.
• Involving and guiding the team through Design, Realization, Testing, Go Live and Stabilization activities and providing review comments
• Involved in hands-on for complex scenarios through customization and to provide a valuable solution that both client and SAP auditors are convinced with during the course of implementation.
• Ensuring proper communication with other modules (SD, MM) to ensure the correct flow of data between the modules.
• Interacting with ABAP team to get the customization as per the FS.
• Maintaining the activities as per the agreed SOW
• Responsible for tracking the activities and to engage with management and client for getting appropriate CRs wherever required.
• Responsible for providing solution to client for any gap in requirement
• Providing Status to Management and Client to highlight the on-track items, risks & issues at the appropriate time.
• Ensured the maximum delivery out of team.
• Ensured the deliverables are always in align with client’s expectation by having regular review and meetings with client to close any issues at time rather than identifying at a later stage.

Confidential

Sr. Functional Consultant:

Responsibilities:

• SAP FICO functional Consultant Part of the implementation team for handling Finance and General Controlling related SAP design. Responsible through Blueprint, Design, Realization, Testing, Go Live and Stabilization activities.
• Responsible for flawless implementation of SAP FICO Module for Finance and General Controlling related SAP design within the given timeline.
• Project preparation, Blueprint and Functional Specification document as per the requirement.
• Involving in Design, Realization, Testing, Go Live and Stabilization activities and providing review comments

Confidential

FICO Functional Consultant

Responsibilities:

• SAP FI Functional to to configure FICO as per Change requests Integration with Other Modules (MM, SD & PS)
• Experience in GL, AP, AR & GST
• Work on Incidents, Problem Tickets, Process Improvements
• Standard Cost Estimation, Internal Order Settlement
• PS - Project Creation, Budget Allocation / Transfer
• PI Monitoring

Confidential

Sr. Associate

Responsibilities:

• Core responsibility is to analyze the assigned tickets and providing satisfactory resolution to customer within time frame.
• Solving of production problems in the area of Accounts payable, Accounts Receivables & General Ledger
• Error analysis for the cause of errors, provides corrective solutions, and suggest for preventive actions to avoid recurrence.
• Assist super users in the use and understanding of SAP/KEWILL business processes and data interpretation.
• Interacting and guiding the users to their day to day problems in Finance.
• Co-ordination with client and key users, technical team etc. for resolution of problems, custom developments.
• Analysis of day-to-day issues and solutions after communicating with users.
• Interacting and guiding the users to their day to day problems in Finance and Controlling modules
• Documentation of the issues posted on the detailed document with analysis of the issues after providing solution to the client.
• Documenting all the Knowledge Gained on Business process then and there.
• Reviewing the tickets - handled by the team and guiding them whenever required.
• Supporting Management by Involving in Project Proposals.
• Resource planning for the work streams / modules those I have lead
• Managing various tasks relating documentation like preparing Process Specifications.

Confidential

Technical Solutions Rep

Responsibilities:

• All Incidents/Service Requests get reported to the FACT CCC. It coordinates and acts as a central point of information between customers, internal service organizations and external providers
• The FACT CCC provides vital day-to-day contact point between Super Users, Global Help Desk, 3rd-party, L2 and APM CCC Manager with an Agreed SLA.
• Core responsibility is to analyze the user issues and providing satisfactory resolution to customer within time frame
• Maintaining / Creation / Extension of GL
• Creation / Maintaining of Cost Centers / Profit Center
• Blocking / Unblocking of Cost Centers / Profit Center
• Handling issue in GL, AP, AR
• Creation of Customer/Vendor Accounts, Number Ranges, and Customer/ Vendor Masters Creation
• WF / Trip forwarding & IDoc reprocessing and Deletion
• Creation of customer account groups and assignment of number ranges and tolerance, creation of customer master and posting of customer transactions
• Creation of vendor account groups and assignment of number ranges and tolerance, Creation of vendor master and posting at vendor transactions
• Maintaining reports on all the deliverables from the requirement gathering phase till implementation.
• Preparing various reports like weekly Status Report, Monthly Status Reports, Project Management Review Report etc., which will be sent to management & client
• Team performance chart by monitoring and taking the Data of team members which would help to Estimate individual’s productivity and thereby estimating team’s productivity.

Confidential

Sr. Officer

Responsibilities:

• The FACT CCC provides vital day-to-day contact point between Super Users, Global Help Desk, 3rd-party, L2 and APM CCC Manager with an Agreed SLA.
• Leading different modules within the account and to ensure prompt delivery
• Perform UAT
• Provide day-to-day operation and process support to users.
• Core responsibility is to analyze the assigned tickets and providing satisfactory resolution to customer within time frame.
• Managing the user authorization process. This includes creation of users, assignment of roles, user locking/unlocking, password generation/reset
• Support SAP security roles for all named users of the system
• Work with business units, support teams, and security coordinators to ensure compliance with security processes and controls
• WF / Trip forwarding, IDoc reprocessing and Deletion

Confidential

Officer

Responsibilities:

• Maintaining basic accounts, book keeping.
• Ledger entries, journal entries & Invoice entries and cross checking.
• Buy / Sell Foreign Currencies & Encash Travelers Cheques (Sub to RBI guidelines).
• Online Stock Trading in view of Market rates & Trade on a Real time basis.
• Booking Domestic & International Flight Reservations / E-Ticketing.
• Inbound / Outbound Customized Tour Packages & Hotel Bookings.
• Providing Money to the Customer who receives from Abroad with verification of proofs & Providing Gold Loans with calculating rate of interest.
• Handling Cash / Bank books & Preparing/Presenting the Branch’s Profitability report. Administrations activities like Filing & Maintaining the Official Documents.

Confidential

Processing Officer

Responsibilities:

• Invoice verification & payment processing / Handling the reversals and rejections of invoices. (Supports the entry of vendor invoices and management of postings i.e. GR/IR clearing account)
• Processing of PO invoices in SAP (3 way match)
• FI documents clearing with payment for vendor
• Handling the exceptional - to analyses the discrepancy on an invoice item between the purchase order and goods receipt
• To ensure no duplicate payments posted and processing of down payments in the vendor books
• Timely communication with the Local & Location and Resolution and queries handling from Location
• Preparation of reports on Invoice scanned and matching in weekly & monthly
• Working as Customer Experience - Documentation/Booking/Special Booking/Vessel Recon process
• Creation of documentation with the consult of customer and submitting to customs on behalf customer
• To identify booking equipment and haulage requirements and to schedule cargo to arrive timely at cargo receipt point; to arrive at a port for vessel loading in time after cargo receipt; to arrive at cargo delivery point after arrival at final port of discharge.
• Building queries in Business Objects based on the Business requirement
• Maintaining high-quality relationships with customers by addressing concerns/discrepancies and providing relevant solution in a timely and effective manner