SUMMARY

• Seasoned Software Testing Professional with 20+ years experience and a strong command of the technical, management, and business challenges facing the rapid deployment of complex business solutions delivered within a practiced and proven delivery framework.
• Prefers to work in a team setting with an open, collaborative communication style.
• Has a deep knowledge of SQA process model and Agile/Waterfall software development methodologies.

TECHNICAL SKILLS

Scale Applications: SAP 3.0 thru ECC 6.0, NetWeaver 7.6, ECC Suite on Hana. All ERP modules used, NWBC, Enterprise Portal, Business Objects, BPC, BI/BW, APO, CRM, SRM, SCM, SNC, E - Sourcing, Solution Manager, MDM, Biller Direct, Vistex, PI/XI, Fiori, etc. Adobe Document Services, Siebel Web 7.0, OpenText, SOA, SharePoint, Team Foundation Server, all Microsoft Office components including Project and PowerPoint, ServiceNow, Jira, etc.

Languages: C, SQL, VB Script, Java

Testing and Analysis:

Software: Tricentis Tosca 10 thru 12.3 with DEX, Worksoft Tool Suite (Certify, BPP, Analyze, Execution Manager, Impact, Certify Dashboard Reporting, etc), HP testing tool suite (especially LoadRunner v7 thru v12.5, Performance Center v8 thru v12.5, Quality Center (ALM) v8 thru v12, UFT), JMeter, eCATT (SAP R/3), HP Diagnostics, HP SiteScope, Citrix, etc.

PROFESSIONAL EXPERIENCE

Confidential

Tosca Automation Lead

Responsibilities:

• Senior Consultant delivering a software assessment and automated testing solution to Confidential ’s R5 CustomerConnect project.
• Confidential is consolidating various billing systems into SAP Suite on Hana and needed a seasoned SAP testing expert to lead the Tosca automation team.
• Primary responsibilities include: analyze the manual test suite tracked in ALM for previous project implementations, prioritize test scenarios for automation based on SAP testing best practices, development and scheduled execution of Tosca test scenarios, ALM defect management for R5 automation-related issues, and management of a global support organization comprised of Confidential /Accenture onshore/offshore employees.
• Willing and able to do all tasks (software quality engineer to management) required for a testing project’s success. Record and track status of the automation team’s tasks using Confidential ’s Kanban board. Present team status to Confidential senior leadership on a weekly basis.

Confidential

Senior Software Consultant

Responsibilities:

• Senior Consultant for the automated Functional Testing Practice of a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software, especially for SAP landscapes.
• Primary responsibilities included: development and management of Tosca test scenarios, and management of a global support organization (20+ employees) for ExxonMobil’s Tosca testing suite, which is comprised of more than 3,000 test cases. Willing and able to do all tasks (software quality engineer to management) required for a testing project’s and support team’s success.
• Designed test approaches with the intent of ensuring end-to-end business process correctness in Production. Worked within the ExxonMobil (EM) Quality Assurance Team (QuE) to provide support for the tools, methodology and testing activities.
• Developed automated test approaches for each business area and wrote automated test scripts to validate the approach. Presented testing results to EM senior leadership on a monthly basis. Streamlined the testing process for EM’s end-to-end Tosca test cases and increased testing pass rates to greater than 90% for all business areas under support.

Confidential

Senior Software Consultant

Responsibilities:

• Senior Delivery Consultant for the automated Functional and Performance Testing Practices for a software and services company that specializes in Business Process Validation for enterprise software systems, especially SAP. Responsibilities included: consulting, mentoring, training, tech support, and sales activities for Worksoft’s suite of testing software (see Testing and Analysis Software section above for more detail).
• Aided Worksoft with its Land and Expand methodology by growing Worksoft’s footprint at each customer site. Willing and able to do all tasks (software quality engineer to management) required for a testing project’s success.
• Experience at customers included: provided analysis of complex business issues and recommended alternative test approaches with the intent of ensuring end-to-end business process correctness, reliability and quality.
• Created test strategies and influenced positive change to the testing process by developing workable solutions aligned with business objectives for SAP and Non-SAP standard functionality. Worked within the Quality Assurance teams to provide support for the customer’s tools, methodology and testing activities.
• Represented the quality assurance view of how systems and solutions should be tested, and developed automated test approaches for each business area. Wrote automated test scripts to validate the approach and compiled various analytics during testing phases.
• Maintained responsibility for the generation and accuracy of all assigned QA documents in accordance with team standards.

Confidential

Performance Test Lead

Responsibilities:

• Served as the SAP Performance Test Lead for the Confidential ’s KHRIS project. During tenure, the KHRIS project was focused on Benefits Active Enrollment, Time Entry, Benefits Accounting and other HCM-related activities on its new SAP NetWeaver 7.3 Portal.
• Created and presented the Performance Test Plan and all Performance Testing documentation required for the KHRIS project. Worked with business experts and Basis Administrators to create the Performance Test Requirements documentation, based on existing Production use and estimated Open Enrollment processing (240,000 active applicants).
• Helped KHRIS to fully utilize the SAP LoadRunner v11.5 license they own. Created LoadRunner scripts (SAPGUI, SAP Web, HTML, TruClient) to exercise the SAPGUI, SAP Portal, and Adobe Document Services systems during testing.
• Trained the KHRIS Performance Testing team to properly utilize LoadRunner for testing the SAP system and its interfaces to satisfy project SLAs. Worked with KHRIS’ Basis team to find SAP code and configuration issues during testing. Documented and presented testing results to KHRIS PMO.