SUMMARY:

• A highly experienced functional SAP experience with over 10 years of business expertise involving modules OM, PA, Time Management, Payroll, and Supply Master Data (SMD) which includes two full life cycle implementation projects, one payroll implementation, one support project and end user experience.
• Proficient in full cycle AS - IS to the TO - BE implementation methodology starting from Project preparation, Business Process Blueprint designing, Fit-Gap analysis, Configuration, Unit and Integration Testing, Cutover Preparation, till Go Live and Production support.
• Involved in Business Blue Print (BBP) preparation and took active part in BBP sign off.
• Hands on experience with Payroll, Time Management PCRs and Schemas.
• A highly experienced data migration from legacy systems through LSMW.
• Good command on developing Functional Design Specifications (FDS) for custom developments as per the client requirements.
• Experienced test lead, planning and executing test plans, scenarios, and test cases/scripts for User Acceptance Test (UAT).
• Skilled in systems analysis, process design, configuration, gathering and documenting requirements, end-users training materials and standard operating procedures.
• Possess Good Interpersonal Skills, Leadership ability, Result Orientation, Customer orientation, and Planning.
• Used creative thinking and communication skills to provide business solutions to produce results that exceeded expectations, building client’s trust and appreciation

PROFESSIONAL EXPERIENCE:

Confidential

Senior HCM Functional Analyst

Environment: ECC 6.0 EHP 8, ALM, HEAT

Responsibilities:

• Developing a plan to transition six new commands to Confidential .
• Responsible for research, analysis and evaluating production impacts that could result from ERP migration, required capabilities, functional gaps and interfaces.
• Part of Confidential Program (NEP) team tasked with planning and analyzing impact of bringing six Navy Working Capital Funds (WCF) commands into Confidential .
• Assisted with writing response to the government Technical Direction Letters (TDL) for various projects.
• Assisting NEP team with recruitment, reviewing resumes, interviewing and onboarding resources.
• Develop strategic level staffing plans by assessing ongoing talent and organizational needs across client groups.
• Providing proactive counsel to Leadership and defining solutions to enable the retention and development of a high performing workforce.
• Reviewing full cycle AS - IS to the TO - BE implementation methodology assessment for six new commands migrating into Confidential .
• Reviewing all Impacted Functional Design Specifications (FDS’s) and related documents for Working Capital Funds migration.
• Proactively develop innovative solutions and improvements to system issues.
• Develop and maintain mapping documents which define requirements for legacy system data to be loaded into SAP. Review suggested changes for improved performance & accuracy.
• Provide subject matter expertise in Workforce management/SAP HR for employee time tracking, ESS/MSS, SDA, payroll and reporting.
• Interface support with Defense Civilian Pay System (DCPS), personnel management, training and qualifications.
• Maintaining personnel time management (i.e. personnel time recording, civilian time and attendance, interfaces to payroll, military muster).
• Completing employee self-service/manager's desktop items (i.e., leave requests, contact information, time approval, workflow).
• Configuration of personnel areas, pay grade, custom tables as needed
• Writing Time and Attendance Functional Design Specifications (FDSs) for DMAG and MSC commands, Peer Review Process with Change Management team, very familiar with Product Review Form (PRF) process, posting of FDS in WIP folder, FTPs, FTEs, RTPs, executing of tests in Quality Center
• Update all Job Schedule Request (JSRs) as needed for new commands migrating into Confidential, submission of Tivoli Automated Request (TAR) to add new variants to existing job streams
• Create transports, subtask under main transports and transport of copy (TOC)

Confidential

SMD Senior Functional Analyst

Environment: ECC 6.0 EHP 18, ALM, HEAT

Responsibilities:

• Responsible for research, analysis and evaluating SAP functionality for QCI.
• Provide subject matter expertise to support business processes and to resolve functional and technical issues relating to Supply Master Data.
• Provide leadership to the SAP functional design that includes SMD functional areas while ensuring functional design meets client business requirements.
• Perform root-cause analysis on master data integration problems. Recommend and execute corrective action.
• Communicate updates to stakeholders at multiple levels, including those external to the organization.
• Assist with the design, testing, and implementation of new process and/or enhancements to the systems that support supply master data.
• Troubleshoot issues with interfaces & provide production support for enterprise resource planning (ERP) logistical systems.
• Establish & maintain good professional relationships with customer to understand and document business strategies and requirements.
• Apply system analysis concepts and techniques, structure analysis principles, business processes and operations, lifecycle management concepts; and cost-benefit analysis methods.
• Translate functional requirements into design specifications and develop recommendations for improvement in command operations.
• Analyze system requirements and determine operational support for supply business processes in the areas of planning and forecasting; files maintenance, allowance development, financial and repairables, procurement, order fulfillment and program support.
• Involved in full functional life-cycle support including production support, module configuration, enhancements, upgrades and introduction of new module.
• Assist with troubleshooting HEAT tickets from end users.
• Identified system defects, write up recommendations to correct the issue as well as provide any workarounds.
• Assisted Confidential with recruitments at Penn State, interviewed candidates for various practice areas.
• Assisted Confidential with proposal write up for Program of Record (POR) contract with NAVSUP.

Confidential

SAP HCM Functional Analyst

Environment: ECC 6.0, EHP 8 ALM, HEAT

Responsibilities:

• Experience in SAP Human Capital Management (HCM) Workforce Management Module supporting the following submodules: Time Management, Organizational Management, Personnel Administration, Personnel Development, Training and Events Management, Learning Solution, Employee Self Service, and Manager Self Service.
• Experience in performing special automation projects and in-depth studies for business case analysis and planning, to provide recommendations for proposed IT business process changes concerning functional aspects of entire business areas, IT systems, applications and operations.
• Process improvement of hiring contractor personnel ( Confidential ) into the Confidential organizational structure, gaining access to the Confidential portal, and removal of PII data for persons without a business need.
• Process improvement of how business office users view of Department of Confidential ( Confidential ) Organization and Position files in the Confidential system.
• Worked with Interface partner and System Architecture team to store current files in Confidential directory and provide access to current WFM business office users.
• Responsible for the planning and analysis, design, build, test, and deployment of all Workforce Management System Defects, Maintenance Items, and Design Changes on the Confidential project.
• Analysis: researching all system functionality breaks or new system functionality, proposing new or updated system requirements, updating current or creating new functional designs, configuration documents, business processes, training materials, and/or Standard Operating Procedures, and providing customer with valid solutions to correct system defects, maintenance items, and design changes.
• Design: leading design workshops with customers and other team members, hosting peer reviews, creating product review forms, updating or creating new supporting documents as needed, assigning all assigned work a project release date.
• Build: working closely with project ABAP programmers to complete needed coding in the system, building test data to support new or updated functionality in the build clients, creating draft cutover plans, and documenting all system findings.
• Test: creating and executing all system updates in test environments, documenting all results to include positive and negative results, finalizing test scripts and cutover plan. Assisting other teams to execute all test plans in the QA test clients.
• Deployment: executing all cutover plans, providing pre and post deployment support to all issues that may arise before and after system changes. Creation of release notes and SAP OSS note as well as updates.
• Prepare, present, and lead Workforce Management SAP system update/change briefs to customers, subject-matter experts, IT Personnel, Senior Analysts, Team Integrators, and project Management. Briefs include: communication of new or updated WFM functionality, Project Release Items, Trainings being offered, and WFM Monthly Team news and events.
• Support help desk team by acknowledging and closing inquiries made by end user community. Analyze and review data from multiple sources and determine relevant solutions to issues/errors logged in the HELP DESK AUTOMATION TOOL (HEAT).

Confidential

SAP HCM Analyst

Environment: ECC 6.0

Responsibilities:

• Gathered & analyzed business requirements from business process owners, documented functional requirements, recommended solutions and identified any potential process change impacts.
• Mapped and documented "As Is" administrative business processes for OM, PA, Benefits, SuccessFactors.
• Maintained solution and process documentation.
• Acted as a liaison between the business and technical developers/configurators for enhancements, system changes and interface development.
• Executed end user testing within SAP HCM (PA, OM, Benefits) and Personnel Development.
• Executed LSMW’s, Ad-Hoc queries and Reports - Strong with MS Excel.
• Provided overall support for human capital technology to various departments within Confidential .
• Gathered information relating to inventory of reports (custom, headcount, matrix).
• Compiled and documented a list of all manual & recurring reports.
• Explained processes for each of the infotypes supported through human capital technology.
• Documented overall procedure for SAP security access.

Confidential, Harrisburg, PA

SAP HR Consultant

Environment: ECC 6.0

Responsibilities:

• Planned and conducted the successful development of the business blueprinting and data collection phase for all the Modules in Human Resources resulting in the implementation of SAP HCM functionality
• Configured various features such as NUMKR, LGMST, TARIF, ABKRS, etc.
• Customized Actions, Infotype menus and Infotype groups
• Maintained Permissibility of various wage types under different infotypes
• Created and maintained work schedules (WS), period work schedules (PWS), daily work schedules (DWS), and monthly work schedules rules and planned working time (PWT).
• Worked on Time Recording- Substitutions, Absences, Absence Counting, Absence Quotas, Leave Entitlement, and Overtime
• Maintained Absence Types applicable to different employees’ groups.
• Maintained Absence Quotas for various Bargaining units based on EEG and ESG's
• Configured Automatic Accrual of Absence Quotas thru RPTQTA00.
• Defined Base Entitlement, Validity and Deduction Period, and Generation Rules.
• Provided production support to business users during the end phase of the project Training
• Worked on Workers Compensation report configuration.
• Configured the matrix type for the organization and the working time to generate the work schedules for positions.
• Configured rule values to avoid positions to be over-occupied by defining planned working times for organizational units, positions, and work centers.
• Facilitated testing of Personnel Administration, Organizational Management and Time Evaluation processes
• Configured Enterprise Structures (Personnel Areas, Personnel Sub-Areas) and Personnel Structures (Employee Group, Employee sub-Group)
• Defined Dynamic actions to save info types like date specification, and date monitor as per client requirement.
• Configured screen modification as per client requirement.
• Configured organization Structure with the help of the interfaces as Expert Mode and Simple Maintenance.
• Defined the reporting structure.
• Worked on Integration between Organization management and Personnel administration using RHINTE00, RHINTE10, RHINTE30, RHINTE20 reports.
• Experience in Time Configuration, Time Evaluation, Time Schema, CATS
• Worked on Time Recording - Substitutions, Absences, Absence Counting, Absence Quotas, Leave Entitlement, and Overtime.
• Maintained Absence Types & Absence Quotas applicable to different employee’s groups.
• Evaluated time using Time evaluation report RPTIME00 and modification of Time evaluation schema TM04 as per the business requirements.
• Modified Time Management PCRs.
• Integration of time evaluation results with payroll.
• Modified CATS Profile for the absence type and also Wage type routing to IT 2010 for time entry without clock times and TM04 schema to evaluate the time.

Confidential, Harrisburg, PA

Manager of Court Operations

Responsibilities:

• Managed day-to-day operations of courtrooms; schedule, supervise and coordinate activities of 32+ office personnel, supporting them in their growth and development
• Responsible for managerial and administrative support in the area of criminal courts for the office of Clerk of Court and the Court of Common Pleas and act as overall liaison to the 10 County courts and Clerk of Courts office and serve as “go-to” person for court and Information Technology department
• Hiring and training of new employees, plan, prepare, and devise work schedules, according to budgets and workloads while ensuring organization complied with federal, state and local legislation pertaining to all employment matters
• Worked with Human Resources team to recommend changes to existing position descriptions
• Processed and substantiate sentencing, pleas, jury, verdicts and related court dispositions as necessary, resolve discrepancies and administer oath
• Assisted the Clerk of Court in maintaining an active and up-to-date listing of job responsibilities reflecting changes in law, Rule of Court, and local policy as they relate to the duties of courtroom staff
• Trained end users in the use of Case Management Systems and web applications
• Prepared and updated training materials and other documentation related to the common pleas criminal application; develops and maintains a training database
• Maintained knowledge of the most effective training techniques for all types of training - platform, small group and one-on-one
• Worked with developers by interpreting users’ requests and system needs; translated user business processes into system functionality and / or modifications; tests the application against functional and technical specifications and user needs; reports problems discovered in testing to technical staff
• Analyzed a wide range of Human Resources issues and provided solutions accordingly solutions set by the agency
• Developed courses and curricula that are used to train new system functionality or to enhance user knowledge or understanding of automated functions.