SUMMARY:

• Senior SAP Techno - Functional SD/OTC consultant with 13 years of experience includes Paper & Packaging, Automotive, Electronics and manufacturing industries
• Managed ITIL Driven AMS SAP Production support teams with strong capabilities in area of Knowledge management, Problem Management, Service Request Catalog and KPIs.
• Good Experience in Stakeholder Management includes International Business Team, Third Party Supplier, Other Vendors, Super Users, SDL, SDM etc.
• Experience in S/4HANA 1809 and ECC on HANA.

OTC/SD EXPERTISE:

• SPRO Configuration - SD Sales, Shipping and Invoice.
• Master Data w/ Variant Configuration, LSMW of Mass Maintenance.
• Pricing - Sales Pricing, Variant Pricing, Shipment Cost, Rebate Agreements.
• MTO, MTS, Return, FOC, STO.
• S/4HANA - BP, FSCM, Rebate Processing, New Output Management, Fiori.
• ABAP Objects - Routines, User exists, BADI, Enhancements.
• Requirement Analysis, Functional Specifications, System configurations, Testing, cutover activities.
• ITIL Driven AMS - Support and Troubleshooting Experience.
• MM - Purchasing along with Goods Movements, Pricing and output.
• SAP WM and SAP PP.
• X12 - Format - Transactions 850, 855,856, 810,870.
• EDIFACT Format & TRADACOM format - ORDERS, ORDRSP, DESADV, INVOIC.
• XML - Incoming Orders and Outbound order acknowledgement, Invoice, ASN.
• Worked as a Functional consultant for EDI Middleware like Gentran and SAP PI.
• 3PL Integration using EDI 940, 945.
• Extensively worked on MS CRM - Data Integration.
• Country eInvoices e.g. Hungary, Argentina, Colombia, Turkey.

SAP TECHNICAL:

• Specialized in implementation of various ABAP Objects like Reports, Dialog Programming, Different Enhancements Methodologies, IDOC Segments Enhancements SAP Script, Smart forms, User Exits, VOFM Routines, Performance Tuning and Functional Specification Analysis, Technical Specification Documentation - Technical Reviews.
• Strong Debug Skill and experience.
• SAP Solution Manager.
• ITIL based Tools - Service Now and Customized tools
• HPQC
• Power BI

PROFESSIONAL EXPERIENCE:

Confidential

Process Lead

Responsibilities:

• Managed Onsite and Offshore Model in Round the Clock AMS for Order Fulfillment PM with significant delivery in area of Problem Management, Knowledge management, CI and S/4HANA POCs.
• Responsible for SLA w/ RCA driven model and Escalation Management with very strong experience in KPI analytics using POWER BI.
• Responsible for Global Service Sign off for the projects and make them in sync with Service Operations.
• Maintained Continuous Up skilling along with diversity in team and ensured the Knowledge Database volume and Usage.
• Started with Team of 3 in 2015 and was key contributor in bringing team size to 20 by 2018 along with end to end AMS operations.
• Extensively Handled OTC Processes including Third Party sales, MTO and MTS.
• Extensively worked on SD/PP Material master data w/ Variant Configuration and Variant Tables, Variant Tables needed for Routing and BOM.
• Extensively worked on Configuration and Change Management for e Invoices, Pricing, Custom Cockpits w/ NWBC, Output Management.
• Strong experience in Country Versions like Turkey, Argentina, Colombia, Hungary - eInvoice Upgrade.
• Extensively worked on Logistic Execution - Outbound Shipment and cost settlement using EDI with external Transporter and WM Handling using Handheld devices.
• Was a part of BP, FSCM Implementations - BADI, Custom Developments and Post Go Live Support (S/4HANA Capabilities).
• On-time Quarterly Complex Data extractions for PM Audits using Table level data extractions and requested graphical analytics.
• Delivery of Mass Uploads for PM - Equipment Tree, Task List, Maintenance Plan using LSMW as a periodic activity.
• Worked on 3PL Interfaces for external Warehouse solutions for Thailand and France.
• Was actively involved in Improvements and add-ons for Sales Order Closures and related batch jobs using Problem Management.
• Handled Output change managements i.e. Smart forms, Scripts Changes, Texts etc

Confidential

SAP SOL Consultant

Responsibilities:

• Part of Globalization and Standardization Project where I was extensively involved in configuration, Testing and Post live support for defining Global SD Pricing Procedure.
• Responsible for Shipment Cost Pricing Global Standardization - Planning, Configuration and Implementation
• Actively Involved in Testing for RRB flow for Pricing Project Impacts.
• Involved in Project SLO run by SAP - This was mainly consolidation of Sales Org at country level. One Company - One Sales Org.
• Worked on GST implementation - Malaysia - Configuration, Testing and documentations
• Worked on Turkey E invoicing Implementations
• SPOC for Copy Control Routines, Pricing Routines, Text Routines.
• Handled EDI Implementations for new EDI Customers for PO, Order Confirmation ASN and Invoices

Confidential

SAP OM EDI & FS Reviewer

Responsibilities:

• Worked as an EDI Functional Consultant and Global lead for EDI Implementations using various File formats like X12, TRADACOM, EDIFACT, and XML.
• Mainly responsible for Requirement gathering from Customer of Confidential, finalize the file format and “Data to be captured” after discussion with Business and OTC team, Design, Implement, test, Go Live, Post Go Live support.
• To create Functional Specifications for the Middleware’s like Gentran, SAP PI based on best suited option.
• Worked on Enhancements related to EDI, Listing and Exclusion, Copy Routines and Pricing.
• Worked extensively on Output determination for V1, V2, V3 application
• B2B - Parallel processing-based Sales Pricing update Process for MOSS.
• Extensively worked Quarterly SD Output release management.
• Extensively worked on Variant Configuration related Developments.
• Worked extensively on Consignment flow and related reports.
• Worked on custom cockpits like fast Material creation.
• Implemented Solution manager report for Conflict Management.
• Various RICEF object including reports, enhancements, routines.

Confidential

SAP ABAP Consultant

Responsibilities:

• Master data upload from flat file.
• Initial stock upload, PO, Sales order, GL balances upload from flat file.
• PO Text and Sales order text upload from flat files.
• Output type for the sales order and MM-documents.
• Enhancement for Field catalog in condition table for SD
• Enhancement for adding 4 Z-fields in Sales View in material master
• Enhancement for changing standard SAP fields description
• Enhancement to add customer Specific fields in WBS for CJ20N.
• Enhancement for Confidential check of Free check indicator in PO

Confidential

SAP ABAP Consultant

Responsibilities:

• Module pool development for preparing the costing sheet and Forex Buy-Sell Exposures.
• BDC development for the Forex forward contract creation (TX01).
• BAPI for change/create/Reverse/Settle Forex transactions (BAPI FTR FXT *).

Confidential

SAP ABAP Consultant

Responsibilities:

• Enhancement: for Detailed Account assignment using BADI FAGL 3KEH DEFPRCTR as per new GL profit center (OLD 3KEI).
• Enhancement: Plant wise Number range in PO and S Billing using BADI & User exit.
• Development for Gate Pass process, KANBAN number capturing in invoices Master which consists of Editable event Based ALV Grid.
• OSS Notes corrections for screen changes for Budget 2007
• Data upload for MM Material Master, Vendor Master, SD Customer Master, QM Inspection characteristics (QP01) KP26 and KP06, PP-Routing Upload.
• Developments for Output types in SD and MM, Check printing in FI.
• Enhancement: Purchase Order validations for PR using BADI ME PROCESS PO CUST
• Enhancement: Plant wise Output Type Assignment in SD Billing

Confidential

SAP ABAP Consultant

Responsibilities:

• Enhancement: Business partner validation, based on which it will display the complaints using ICSS.
• Enhancement: Populating customer details on ICSS B2B web display
• Enhancement: Populating IBase Details from complaint to follow up service process in order to display IBASE on web.
• Enhancement: Trigger customer defined number range.
• Enhancement: To update Status of complaint in GUI based on the status updated in ICSS.
• ALV Report for displaying Log details for status updated in Web.
• ALV ICSS B2B login History report in order to improve the business productivity
• Program: Enterprise Portal enabled z-transaction for complaint management.

Confidential

SAP ABAP Consultant

Responsibilities:

• Transaction data Upload Using BDC and Function Modules.
• SMS Integration in Action Profile using BADI & Web service
• Smart forms for Action triggering in CRM
• Call summary Reports For call Centers Analysis to track the actual communication between Consumer and Call Center Agent and comments made by different business partners on same task.
• Enhancements in CRMD ORDER in order to populate other partner depending on Dealer entered i.e. Partner Determination
• Enhancement in BP transaction for Confidential Population of country, city, region as soon as user enters Pin Number by taking UI into consideration
• SLA Programs for Call Center Process, Customer Complaint.
• RFC function modules in order to access CRM data from NetWeaver webdynpro Based System
• Creation of search help for the customer defined element in EEWB.

Confidential

SAP ABAP Consultant

Responsibilities:

• Modification in Z- Programs, output types, smart forms for the new condition type and some enhanced functionality.
• Enhancement in delivery document to validate proper combination of serial number and plant.
• SPAU and SPDD related support during upgrades and Notes Implementations.
• Enhancements in Solution Manager 4.0 for Location in Monitor report.
• Enhancement in Subject line while triggering mail in Solution manager 4.0.

Confidential

SAP ABAP Consultant

Responsibilities:

• Material, customer, vendor, GL master upload programs, initial stock upload Routines for SD module.
• Module Pool program for mapping the PP business process CO11N/CO40/MSC2/CO02
• Print program and script for various output in MM, SD, and FI
• User exits for transaction VA01, VA02, VF01, and VF02
• PDF download while printing the invoice for billing and purchase order.
• MIGO BADI for valuation type determination.

Confidential

SAP ABAP Consultant

Responsibilities:

• OSS note implementation for higher secondary Cess (07-08).
• Custom / Commercial Invoice (Invoice Printing using SAP script) consist of clubbing of deliveries according to order type for custom and Billing type for commercial.
• Developed new Custom / commercial monitoring report (ALV Report with navigation).
• Worked on various output type, print program and script.
• Routines for billing. (RV64A993/973), user Exits in SD.
• Created RFC enabled function Modules which are accessed from VB system. dBar coding Sticker printing for Movement type 101/105 Binning TO Picking TO Allocation TO.
• Developed Call tracking report in solution manager which is accessed from R/3 System using RFC.
• Developed RFC function Call for Solution manager CRM dno monitor transaction which is accessed from Satellite system.

Confidential

SAP ABAP Consultant Trainee

Responsibilities:

• Developed Report to download existing R/3 data for material classification.
• Developed BDC program to upload classification details for new materials.
• Developed BDC program for bom creation as part of R/3 Migration on M&M R/3.
• Developed Dictionary Objects for APO interfaces.
• Developed master data upload such as maintenance program for Material Categorization, Sales Order type used in APO Interfaces.
• Developed Report to download past billing and retail details data in .CSV format.
• Worked on structured programming coding, required for program optimization.
• Documented for custom developments with User Guide And Process flow chart