SUMMARY

• 10+ years of IT professional working experience in ERP applications.
• Experience in Software QA lead/Test Manager on ERP (SAP, EPICOR, Workday, PeopleSoft, and Oracle Merchandising Systems E - suite), Client Server and Web based applications using manual testing, automated testing and defect reporting.
• Good Experience in all the phases of Workday implementation lifecycle like Requirement gathering, Analysis, Design and Testing.
• The Human Resource Information System ( HRIS ) is a cloud base soft online solution for the Business process, data tracking, and data information needs of the Human Resources, staffing, compensation, payroll, Benefit management and accounting functions within a business.
• Experience in integrations including web services, Workday Architecture, business process Framework.
• Engage in all the phases including fit/gap, configuration, data conversation and testing.
• Helped in troubleshooting integration issues and provided support in resolving defects.
• Meeting with Clients to understand the functional and non-functional requirements of the project and understand the scope of work, interact with Client SME's for any queries.
• Strong analytical and problem-solving skills to understand the business problem and provide solutions.
• Highly committed, hard worker, self-starter, fast learner, results oriented personality. Capable and willing to learn new technologies. Drives things with high sense of Urgency and Ownership.
• Extensive experience in working along with Development teams, technology leads, project managers and plan, schedule and execute the QA activities to meet the project deadlines.
• Experience in working both independently and in a team oriented collaborative environment.
• Strong Project Management experience providing estimates, resource planning and project tracking, Identified and scheduled project deliverables, milestones and required tasks.
• Flexible to rapidly changing requirements/work environments while meeting project deadlines.
• Good experience on SDLC Kanban, Agile, Waterfall and Scrum models and methodologies.
• Experience in interacting with business analyst, developers, and technical support and help them on Baseline requirement specifications, UML, use cases and UAT (Business Process testing or workflow or End-to-End).
• Define the overall test strategy, approach & detailed test plan and review the test cases authored by the team.
• Implement best practices to test, identify, reproduce, and report defects and track all defect till closure.
• Good experience in analyzing changes and identifying areas of the application to be regression tested.
• Logged and tracked defects using Microsoft Team Foundation Server and MTM Tool.
• Extensive experience in Integration, Regression, UAT, Database testing and various testing methodologies.
• Exposure on Web automation tool like SpiraTeam Tool, Smart, JMeter and Test Architect testing tool.

TECHNICAL SKILLS

Business Domains: Banking, HealthCare, Oil and Gas, Energy and Retail industries

Testing Tools: Microsoft Test Manger, Quick Test Pro, UFT, Load Runner 11.5, Performance Center 11.5, Selenium, TOSCA, Kainos, ALM 11.5, Bugzilla, Jira.

Languages: PL/SQL, ASP.NET, VB.NET, C#, C/C++, XML, XSLT, HTML, SOAP, JavaScript

ERP: Epicor, Oracle Financials 11 (AP, AR, GL, OTC, OM), SAP (SD, PP, MFG, HR, MM) Workday (HCM and Financials) PeopleSoft (AP, AR, GL)

Operating Systems: Windows 98/NT/2000/XP, DOS, UNIX. DevOps

Servers: Team Foundation Server (TFS) Setup, Admin

Databases & Tools: MySQL, MSSQL Server 2005/2008, MS Access, Oracle, Putty, TOAD.

Reporting Tools: Crystal Reports 8.0/7.0/5.0, Data Reports, Tableau.

Software Packages: Tidal, Visio, PayCom, ADP, QuickBooks Pro, Web services, Postman, API, AWS

PROFESSIONAL EXPERIENCE

SAP SDET

Confidential, Seattle WA

Environment: SAP HCM, TALEO Recruiting, JIRA.

Responsibilities:

• Following Scrum methodology sprint planning and work on story to write test plan, test cases and execution.
• Reviewed test plan with product owner as requested and update daily meeting with team.
• Worked on SAP HR, running integration inbound and outbound to see hire, rehire and transfer updates in system
• Verify on Onboarding is in progress or completed with all require information.
• Define data, interface dependencies and keep track of the new requirements / change in requirements of the Project
• Experience in coordinating testing efforts, responsible for test deliverables and status reporting to team
• Worked on timelines and efforts need to execute the system testing, Regression Testing, End-to-End Testing, Integration, new functionality Upgrade and Report testing
• Handle all the process involved in SAP HR with integration, upload data and post upload validations.
• Identify retail hourly, non-retail partner applications related business process changes due to the separation and including changes where a supporting system. Identify all test scenarios and scripts required to test the systems end to end.
• Review integration test scripts to ensure appropriate tests are created and carried out to fully and correctly verify requirements on daily meeting. Continue integration and incremental testing using DevOps.
• Helped in troubleshooting integration issues and provided support in resolving defects.

Sr. QA

Confidential

Environment: Workday HRIS, MuleSoft, UltiPro, XML, API, Integration, EIB, Reports, Postman, SOAP UI, JIRA, ALM.

Responsibilities:

• The Human Resource Information System ( HRIS ) is a cloud base soft online solution for the Business process, data tracking, and data information needs of the Human Resources, payroll, Benefit management and accounting functions within a business.
• Execution of the HRIS Functional Testing, System Integration Testing, Regression Testing, Security Testing for New Releases and part of UAT.
• The main purpose of UAT is to validate the end to end business flow from workday to UP system thru MuleSoft.
• Understanding re-engineering HRIS Business Processes and Suggesting on the quality and process improvements.
• Experience testing in Workday (all modules HCM, Compensation, staffing, Recurring, Benefits, payroll, etc.)
• Experience with mapping its components required for Data Migration/Conversion/Integration.
• Experience with Workday data loading using EIBs and Data Architecture and Data Audits
• Understanding requirement for integrations and creating scenario, test cases and execution cases from end to end and working on any impacts related to data conversion.
• Validated API web services calling from UltiPro thru SOAPUI all the elements and data capture base on logic.
• Using SOAPUI automatic tool as a part of integration testing for API.
• Validated API web services for address, terminated employees, hire employees, job changes and compensation changes. Test execution working under continuous integration (CI) and continuous deployments (CD).
• Understanding the Delivers technical roadmaps on business processes, data models and system over layers standards and processes. Workday experience with data migration in Workday HCM Proficiency with Excel.
• Created few reports and upload data thru EIB as required by business users.
• Validated hire, re-hire and terminate of employee by PECOF payroll interface from start to end of the test phase.
• Validating BP of personal data change, job change, compensation change and sub process.
• Running PECOF integration to validate the date output file xml and deliverable on SFTP end and API call the change data to update in UltiPro. Experience in web services and API testing.
• Advise HR manager and developers while testing all observing, risk and roadblock.
• Working with end users and IT teams from different application team, identify the test cases and then manage the test effort after testing, track process and consolidating report.
• Create defect log and follow up in daily standup meeting for resolutions.
• Experience with middleware testing (MuleSoft etc..) and expertise in validating the log files. Test Management tools such as HP ALM, Jira etc. Test execution validating thru SOAP UI.
• Validating Data form workday XML, MuleSoft looking at the log files and end system receiving data related.
• Coordination with client, middleware and other vendors. Understanding the MuleSoft design document and validation the code as per business user.
• Expertise on Workday implementation and technical test cycles including Integration testing, End to End testing, and Parallel. Validated condition, validation rules, business processes, calculated fields, integration and reports.
• Expertise on Workday technical and functional knowledge to diagnose issues and provide direction.
• Very Strong Workday Functional experience in Core HR, Compensation, Absence Management, Talent Management, Recruitment, Security and WD Mobile Application.
• Working on new Configuration of Supervisory Organization, Job Profiles, Location/Cost Center hierarchy Design and configuration of business processes.
• Worked on all project phases including Configuration, Change Request and Testing
• Experience on functional business requirements and ability to manage project scope and client expectations.
• Overall conducting and execution all the technical End-to-End test cases, Parallel test process as needed for payroll.

QA Lead

Confidential, Houston-TX

Environment: SAP HCM, DOTNET, TFS, ALM, SAP AWS.

Responsibilities:

• Reviewed test plan in Daily meeting with senior management.
• Worked on SAP HR module, demographic file integration with third party vendor and deduction on Payroll and with a third-party system interfaces like charities (donation deduction).
• Verify on work order in progress or completed and work hours on plant Maintenance
• Worked on SAP IT Security Password policy change of all user login.
• Define data, interface dependencies and keep track of the new requirements / change in requirements of the Project
• Define overall test strategy, detailed test plan, review the test cases authored by the team and Manage enter and exit criteria for testing phase.
• Experience in coordinating testing efforts, responsible for test deliverables, status reporting to management.
• Worked on timelines and efforts need to execute the system testing and integrate.
• Handle all the process involved in SAP HR with third party vendor to integration, upload data and post upload validations. Validated thru AWS integration testing
• Identify all applications related business process changes due to the separation and including changes where a supporting system. Identify all test scenarios and scripts required to test the systems end to end.
• Review integration test scripts to ensure appropriate tests are created and carried out to fully and correctly verify requirements on daily meeting. Continue integration and incremental testing using DevOps.
• Support of users during UAT and defect resolution. Prepare test data sets for functional testing, UAT and integration testing. All test cases created in TFS, Logs defects and manage them to closure.
• Helped in troubleshooting integration issues and provided support in resolving defects.

Workday QA Lead

Confidential, Chicago-IL

Environment: Workday 27/28/29, ALM, Taleo, Kainos, EIB .

Responsibilities:

• Responsible for HR system integrations and BAU support essential for all Functional and Technical of application prior to go-live. Day to day support of Workday HCM and integration. Responsible for HRIS implementation and BAU support essential for all Functional and Technical testing of Workday application prior to go-live.
• Engage in all aspects of the project/product from design to release.
• Primarily working on different implementation, troubleshoot and resolving issues related by supporting and testing.
• Extensively involve in Data Conversion from SAP into Workday. Initial responsibilities were to convert and load data to Workday's system as part of the implementation.
• Experience with Data conversions, HR and Compensation, Custom Reports and load date thru EIB tool.
• Participated in design reviews and business model matching sessions. Performed Ad-hoc, Smoke, Functional, Integration, Positive and Negative, fail over, Backend, Regression and End to End Testing.
• Payroll testing done with parallel system to verify and validation all the data relation information also multi-state withholding taxes, benefit deduction and many other items on payroll.
• Proactively identify and correct errors in business processes, employee data or system configuration.
• Uploading budgeted position, onetime payment and many other inbound files by EIB and verifying.
• Preparing test plans with test scenarios for end-end testing for HCM and payroll modules.
• Reporting defect and monitoring the overall progress been execution on day to day basis.
• Working with end user and supporting all the issues and working on the schedule to meet deadline.
• Includes Data Conversion testing/validation, System Testing, User Acceptance Testing, Regression Testing, End-to-End Testing, Integration, new functionality Upgrade and Report testing.
• Attending meetings with the client that included business requirements gathering and Analysis.
• Expertise in understand functional areas, business process, Integrations, matrix custom reports and Workday data sources and business objects. Verify and validating all approval steps.
• Support of users during UAT and defect resolution. Prepare test data sets for functional testing, UAT and integration testing. Day to day support of Workday HCM, integration and reporting issues.
• Using ALM, managed the defect life cycle with implementation to adjust Workday BPs as needed as well.
• Support UAT for multiple projects, including CA and US payroll, benefits annual enrollment for Canada and 401K retirement plan. Worked closely with internal HR/Payroll stakeholders and IT leadership to prioritize projects and tasks to ensure the timely test all new functionality and services.
• Verify Earnings and Deductions on payroll and Verify pay Compensation Elements enable.
• Calculation details on deduction for health insurance, 40l k and other.
• Verify off cycle process payroll for one-time manual payments and on cycle payroll process input.
• Verify payroll calculation, complete and settlement of payroll processing. Viewing payroll results and pay slips.
• Proactively identify and correct errors in business processes, employee data or system configuration.
• Helped in troubleshooting integration issues and provided support in resolving defects.
• Validate operation transaction journal and manual journal.
• Validate supplier invoice, Requisitions, purchase orders, procure to pay and till account settlement process and verify if any adjustment to be made.
• Validate weekly and monthly basis inflows and outflows of bank statement.
• Validate customer invoice, adjustment, payment received date, payment type, amount and reviewed the accounting for both.
• Validate customer payment like reference number, items, quantity with a shortage or overage, write off or discount amount and reviewed the accounting.
• Validate business asset tracking and creating deprecation manual journal thru EIB.
• Validate reports, such as trial balance, general ledger detail, and reconciliations.
• Verify Account Receivable (AR) and Account Payable (AP) - Reconcile with Bank Statements
• Validate banking and settlement which include invoices, expense reports, payroll data and payment flow in and out of banking transactions. Validate account posting rules debit and credit.
• Validated custom report with standard report for active employees, active employees by locations summary, onboarding status summary, worker change history, workers on leave and others Created test scenarios, test cases for annual enrollment plan for Canada and executed results.
• Verify and validated the test scenarios, test cases for ACA reporting 1095C and 1094.
• Executed all test cases for T4 form for Canada and Review results with users.
• Making change in exiting integration file to verify updates is happening in workday system as well as in third party system. Experience in new integrations and supporting existing integrations.
• Develop testing strategies and verification scenarios along with project Scope and Requirements documents for upgrade Workday 28. Test executed for functional area, integrations, regression and new functionality of WD 28/29. Data comparing with sandbox and preview on integrations results.
• Completed on recruiting modules which are more than 250 test cases for Job Requisition BP’s, Job Application BP’s, Candidate Portal/Workday Career Site(s), Candidate Management- review applicant, Candidate Notifications - offer, Agency management, Background check, Hire process and onboarding.
• Work with developers to perform root-cause analysis and manage defects throughout the testing effort.
• Reviewed reports in various functional areas such as New Hires, Benefits, Compensation, Payroll and active employees.
• Supported the design of new change requests along with various project initiatives
• Have a solid understanding of core HR business practices, processes, and terminology like HRIS, Compensation, staffing, Benefits, recruiting, payroll, performance management, time and attendance.

QA Lead/Test Manager

Confidential, Houston-TX

Environment: SAP (SD, PP, HR, MM), TFS, ALM, SAP eProcurement, dot Net desktop applications (windows forms) and Web applications, JAVA, Web Logic, Cloud Server, Web Sphere, Telerik UI for ASP.NET, Oracle, Thick client, XML, SQL server, Oracle Enterprise Repository, Web Services WSDL and SOAPUI.

Responsibilities:

• Reviewed test plan in Daily meeting with senior management.
• Define overall test strategy, detailed test plan, review the test cases authored by the team and Manage enter and exit criteria for testing phase.
• Experience in coordinating testing efforts, responsible for test deliverables, status reporting to management.
• Worked on timelines and efforts need to execute the system testing and integrate.
• Identify business requirements, preparing AS-Is and To-Be documents and sign-off with business users.
• Handle all the process involved in Data Migration process from SAP to Non-SAP system, data extraction, cleansing data & logic data, upload data and post upload validations.
• Identify all applications related business process changes due to the separation and/or cloning including changes where a supporting system
• Identify all test scenarios and scripts required to test the clone systems end to end.
• Define data, interface dependencies and keep track of the new requirements / change in requirements of the Project.
• Identify batch programs required in each clone, shut down and start up procedures, and how to test the jobs.
• Identify all the system, application build and data dependencies for the app.
• Design for all test phases (e.g. Integration functional, System integration, Database testing, UAT, Security, Performance, DR testing, user type testing, etc.)
• Worked on SAP HR module expertise in Time and Attendance, Payroll, kronos jobs and with a third-party system interfaces such as ADP.
• Data validation in ADP that data has successfully loaded into target system as expected.
• Experience and excellent knowledge on end-to-end transactions and mapping to middleware, integration points and target systems.
• Created integration test strategy plan, develop and modify test scenarios. Ensure all system interfaces connectivity with SAP and Non-SAP, functional specifications are exercised as part of integration testing.
• Experience on End-to-End implementation/testing of SAP and in an integrated environment.
• Support SAP business processes within expert field to meet business process requirements.
• Perform day-to-day coordination of integration test activities.
• Worked on estimates for level of testing effect and resources within timelines.
• Manage defect prioritization, delivery, and re-test efforts across all relevant work items with offshore team.
• Analyze and understand requirements, architecture, technical designs and processes in order to define necessary scope of testing.
• Review integration test scripts to ensure appropriate tests are created and carried out to fully and correctly verify requirements on daily meeting.
• All test cases created in TFS, Logs defects and manage them to closure.
• Security/penetration
• Identify user roles types using the application and different way of network testing.
• Compliance issues and risks - Vulnerability, Regulatory requirements and others.
• Confidentiality, Integrity, Authentication, Authorization availability and non-repudiation.
• Non-functional testing including security testing and performance testing.
• Infrastructure
• Identify all the environments (dev and prod) the applications run on.
• Configure all interfaces, scheduled jobs and batch jobs.
• Smoke testing: To ensure the core and critical functionality of the application is intact.
• Identify risk and gap analysis of applications and validate business processes.
• TFS (Team Foundation Server) tool used for test artifacts management and defects management.
• Executing Test case and managing a defect tracking workflow.
• ESP - Enterprise Services Platform tested using SOAPUI and Oracle Enterprise Repository
• Working on UAT (BIT), Dress rehearsal with business (testing business workflow or End-to-End).
• Supporting end-users and troubleshooting as needed.
• Creating Virtual Machine (VM), setup for different domain, networking and security testing for varies activates. Working knowledge of Active Directory, LDAP, DNS.
• Ensured appropriate level of testing is conducted, escalating problems as required and informing management if required.

QA Analyst

Confidential, Austin-TX

Environment: Retalix 10, JIRA, Epicor 9.0, XML, EDI, Selenium IDE/Web driver, ALM (Quality Center), Data Warehouse, ETL, SQL server, Tidal, PeopleSoft (AP, AR, GL), Oracle 11g DB.

Responsibilities:

• Prepared the testing effort by analyzing the requirements of project for online and mobile application.
• Organize the testing kick-off meeting and define the strategy for web and mobile.
• Understanding the client requirements and involved in preparing the functional document.
• Understanding re-engineering HR Business Processes and Suggesting on the quality and process improvements.
• Tested in Workday (all modules HCM, Compensation, staffing, payroll, etc.)
• Experience with mapping its components required for Data Migration/Conversion/Integration.
• Understanding requirement for integrations and creating scenario, test cases and execution cases from end to end and working on any impacts related to data conversion.
• A thorough understanding and experience with the entire data migration process, migrating large data; from analysis of existing data, cleansing and validation using ETL (extract transform and load date) process.
• Knowledge of testing the Epicor Point of sales application connected to Retalix application which flow thru ESB.
• Validity missing transactions, exceptions flagged as per business rule in Epicor system.
• Identify Transactions either an invalid sub-team or a store-sub-team relationship that is missing from the Epicor Sales Audit Item Master tables.
• Validate transactions identify Epicor rejection reasons like Invalid store number, Invalid workstation number, out of balance like visa and finding root cause analysis on issues areas.
• Review and understood Business Requirements, Functional Specifications and system design documents to validate all testable conditions. Executed both positive and negative test cases of functionality tests.
• Worked on PeopleSoft modules in GL, HR and Expense and with a third-party system interface.
• Working closely with business partners and product owner to continue requirements and scenarios.
• Participated in project design meetings to understand the impact of the changes being developed.
• The primary focus of the testing to ensure accurate and timely pricing of menu items, set up of promotional items, and maintenance of product pricing, taxable items, Gift card, payment services through Tokenization, terminal using VISA, MC, EMV, AMEX and recipe information.
• Tested POS machine EDI files or XML files as web services of the application before finally releasing it to the field and completing the UAT for the clients.
• Experience with Set up of new POS workstations for new store, all equipment’s orders, server issues, troubleshooting network issues, software POS issues, settlement issues, inventory management and DBA changes.
• Worked on integration, patch release, hot fixes and regression testing under Kanban Agile methodology.