SUMMARY

• Senior Confidential Confidential consultant having 10 years of overall industry/ IT experience, which include 7 years of Implementation and Support experience in Confidential R/3 Confidential module, 3 years in the areas of Cables and FMCG Products manufacturing
• Worked at different stages of Confidential Project implementation and performed the following activities - Consulting & Implementation, Project preparation, Business Blueprint, Business Process design, Gap Analysis, Process Mapping, Testing, Realization/Configuration, Go live and Support, Help desk support. In diverse industries ranging from Cables, FMCG, Chemical, Pharmaceutical, Fertilizers manufacturing clients
• Successfully completed 2 life cycle Implementations, 7 Confidential support projects, one Rollout Project and One Confidential Version Up gradation project
• Have a sound experience on SCM, Procurement, Purchasing, Inventories and Master data
• Extensive knowledge of implementing and configuring Confidential Confidential modules in complex business environments
• Extensive working experience on all Confidential Confidential Business Scenarios
• Ability to conduct workshops to gather business requirements and processes design
• Knowledge on Confidential SRM and Supply chain Management ( SCM )
• Extensive Experience in business blue printing phase with various aspects of RICEF
• Extensive hands on experience in configuration and customization of Confidential Confidential Module
• Sound experience in integration with other modules like FICO/SD/PP/WM
• Extensive Team handling Experience, Training core module consultants and end users
• Hands on Experience on MRP implementation in PP Module
• Working experience on Confidential Solman, BDC, Idoc ( Interface), LSMW Confidential migration tools
• Inventory management, customization and configurations

PROFESSIONAL EXPERIENCE

Confidential, Senior Consultant

• Working as Freelancer Confidential Confidential Senior Consultant and Trainer as Confidential Confidential Consultant
• Online training
• Freelance Confidential Confidential project Support Consultant
• Document preparation and Presentation preparation on Business Blue print s
• Training Document preparations as Confidential Confidential Trainer
• Confidential Support for production issues via Software Support tools
• Configuration and customization for Confidential Confidential Module
• Training End users and core team of Support project

Confidential, Senior Consultant

Projects Handled: Support

Roles and Responsibilities:

• Resolving the tickets on priority basis,
• Discussion with clients regarding issues through telephonic or email conversation
• Preparing solution documents for the new development and configuration issues
• Change management Process through Solman (Solution Manager) (Charm Process)
• Interaction with onsite team through Skype discussions
• Handling issues in support TRACKIT tool
• Business document preparation for all Confidential Confidential processes
• Team meetings and discussion about issues
• Testing of issues and preparing Functional specification for new development and customized reports
• Preparing Testing documents like, test cases, test scenarios and test plans
• Presentation preparations In case new business developments
• Engaged with Business Blue print creation
• CHARM Process steps for new configurations / Transport between different servers Dev/Quality/Production
• End user trainings and document preparations

Confidential, Senior Consultant

Working as Freelancer Confidential

• Online training
• Freelance Confidential Confidential project Support Consultant
• Document preparation and Presentation preparation on Business Blue print s
• Training Document preparations as Confidential Confidential Trainer
• Confidential Support for production issues via Software Support tools
• Configuration and customization for Confidential Confidential Module
• Training End users and core team of Support project

Confidential Confidential Senior Consultant, Dec /2013 to Jun /2015

Confidential Product Versions: Confidential R/3 ECC 6.0

Projects Handled: Support

Roles:

• Handling L2/L3 Issues as per business requirements
• Document preparations for new business scenarios
• Request for change processing according to functionality
• Interaction with team and clients for providing exact solutions to issues
• Active participation during integration testing phase in preparing test cases, test scenarios and test plans for feasible business flow
• Business blue print creations and presentation preparations
• Working on development issues by functional specification preparations
• RFC document preparations and process flow by using change management
• Participated as a Team lead for Confidential Team to get speed on new development as per customer requirements and participated in networking with colleagues from Confidential and Astellas
• Monitoring the Issues with better outputs for delivery to the clients based on the requirements.
• Managing the Team and preparing the status reports on issues and involved in the development team.
• Handle all trouble shooting issues related to Confidential for the Global users within Astellas by fixing the problems, doing configuration changes, new developments
• Coordinate with Team members on suggestions, clarifications and for quality work

Confidential, Consultant

Projects Handled: Support /Implementation/ up gradation/Rollout

Roles as Support Confidential - Confidential Consultant

• Handled tickets on Confidential Configurations, Procurement, Inventory management, PO Configurations, Sub contracting, Consignment issues, Stock transport orders (STO)
• Preparing functional Specifications for the new Z Report Developments as per business requirements.
• Preparing testing documents, test scenarios and test cases for the developed Confidential reports
• Interacting with technical team and team members for the new report developments
• MRP implementation Support /BDC Upload/LSMW Upload
• Creating Transport requests and transporting it to different servers.
• Involved in up gradation projects from 3.1/4.7 to ECC 6.0.
• Preparing AS-IS Blue Print Documents for up gradation projects.
• Integration with other modules like FI-CO, SD and PP
• Data Migration by LSMW/BDC
• Handling the Production support issues and providing solution as per Business requirements.
• Analyzing the issues and communicating with the user to resolve the issue using various communication channels - e-mail, telephone and chat.
• Handling Customization, configuration Enhancement related issues.
• Handling tickets on day-to-day basis on priority wise
• Preparing training documents for end users if required.
• Integration with other modules like SD/FICO/WM/PP
• ERS receipt settlements and ERS configuration