SUMMARY

• Strong process expertise in Finance & Supply Chain Management (Sales, Procurement, Inventory) solutions. Led blueprinting, process mapping, gap analysis, configuration, architecting solution in Service Oriented Architecture (SOA), solution development, integration, testing, deployment (cutover, data migration, training) & operation support management in a global environment with a staff of analyst, developers, consultants & system administrators in an in - house & outsourced environment.
• Strong technical expertise in SAP (ABAP, EDI/IDOC, Workflow, LIS), Business Intelligence (BW, Oracle, BOBJ & BODS), Web Apps( Java, HTML, XML, Web logic) and process/ system integration with various systems (CRM - SAP, Confidential, Salesforce, WMS, HR - Payroll, EBS Banking, Concur)
• Strong IS Program Management experience, leading enterprise solutions project managers & projects off various size, budget & time line (up to $5 million, 25 personnel, 3 years) using PM methodologies (Agile - Scrum, ASAP - Cascade) & PM tools (Solution Manager, MS Project, Remedy, Salesforce).
• 5yrs at SAP Labs USA, worked with Hi-Tech Industry leaders (IBM, Siemens-SNI, Microsoft, Autodesk, KPMG, Confidential ) in defining Hi-tech industry specific processes, design & development of solutions such as License Management, Install Base Mgmt., Contract Management & Revenue Recognition.
• Experienced in leading application infrastructure solutions (scalable, reliable, hi-performance, SAN-backup & disaster recovery) & projects, multiple SAP upgrades, IT Governance: SOX, FDA Validation, security profile/role, release & change management activities
• As Sr. Manager developed & managed OPEX/CAPEX budgets, reported to VP / Exec Director, advised on new technology solutions (HANA, FIORI, SLT etc.) and future road map for enterprise applications

PROFESSIONAL EXPERIENCE

Sr. Manager SAP & BI Applications

Confidential

Responsibilities:

• Managed OPEX & CAPEX budget, led team of Analysts, Developers, Solution Architects & Project Managers (matrix) in requirement analysis, solution design, development, deployment & operational support in SAP & BI (BW / BOBJ). Acted as the Business-IT relationship manager.
• Led country role out to Columbia, Malaysia & Australia, involving global templates (Sales -OTC, Procurement - P2P, Inventory Management, SCE / Warehouse Management, R2R - Finance & Controlling), country specific solutions & localizations, user training, cutover & data migration activities.
• Let 3PL Finance & Supply chain solutions/projects - process & system integration of Ingram SAP with internal (CRM, WMS, TMS, Web, Hyperion, Concur, Open Text) & external (Apple, CISCO etc.) systems.
• Led Enterprise Data Warehouse Architecture, BI solutions & projects. BW / BODS based ETL data extraction, transformation & load, multi-dimensional data modelling in BW & Oracle, operational reporting, analytical reporting, forecasting, KPI dashboards using Business Object, and MDM data feeds to other Data Marts (Sales/Finance) & Applications (CRM / Web).
• Led stabilization and performance enhancement projects (archiving, redesigning queries, parallel processing, tuning, rescheduling DB & SAN Back-up, hardware configuration etc.) resulting 30% performance gain in SAP & 50% performance gain in BI (data load & reporting).
• Responsible for future road map. Led product evaluation, analysis & upgrade of ECC, SCM, GTS, VISTEX, Open-Text & Solution Manager. Currently evaluating - BI on HANA, S/4HANA, Lumira, Fiori & Personas.
• Performed detail technical / project proposal analysis with SAP & L&T for upgrade to BW 7.4 on HANA.
• Performed Vendor Management activities - RFQ, Reviewing Proposals, Contracts for (AMS, SME’s)

IS Manager

Confidential

Responsibilities:

• Led Business Process Analysis, Solution Delivery (design, development, review and deployment), day to day operational support & program management, in an onshore-offshore model.
• Led business process solutions & projects in CRM Channel Management, Claims Management, Sales, Procurement, Operations (Inventory Management, Production Planning, Quality Management), Finance / Controlling, Credit Management, BW / BI (BPS, BEx & BOBJ) Forecasting & Reporting.
• Managed Integration with Confidential CRM (SaaS), Adobe PR, Accelim - Invoice Approval Process, Business Object Solutions, Amber Road's Restricted Party Screening solution, EDI Integration with Contract Manufacturers & Distributors (ASE, Avnet etc) & Workflow solutions.

Sr. Manager

Confidential

Responsibilities:

• Managed product evaluation, vendor selection, project plan ($5million, 18 month, multiphase global SAP deployment plan), process mapping, blueprinting, realization, integration, testing, user training, data migration, go live & post live production support issues. Developed IT policy, standards, operating procedures for SAP/Corporate Application group.
• Managed/Reviewed solution & reporting design / process design for implementation in SAP, Equity Edge and Salesforce CRM. Some of the processes implemented are CRM (sales, opportunity management-RFQ, Inquiry, Quotation, customer service & license distribution), SAP (order to cash, purchase to pay, FI/CO-asset management, intercompany orders, revenue recognition, Cost center/profit center accounting, planning, forecasting & consolidation, Personnel Management, Organizational Management, e-Recruiting and Payroll. Developed & provided SAP user training.
• Led infrastructure projects in building scalable, reliable, hi-performance application infrastructure with disaster recovery on Sun servers, NetApp storage & backup tools such as Snapshot/Snap Mirror
• Manage/design SAP security project. Built SOX compliant security matrix & operating procedure documents in consultation with process owners, internal audit & external auditor Grant Thronton.
• Managed merger and acquisition project for Knights and Sabio purchase.
• Managed cut over, release, change management activities and data migration / MDM-data synchronization between different systems, SAP, legacy, Salesforce, Ceridian, FRX etc.

SAP Project Manager

Confidential

Responsibilities:

• Led Design & Deployment of SAP Workflow solution for contracts, sales order and pricing approvals
• Led Solution design & implementation in areas of pricing, sales & service contract/order management, revenue management, inter-company sales, shipping, delivery & materials management.
• BW/BI: Reporting redesign (using BEX and ETL) for Order Fulfillment & Sales Commission.

SAP Solution Architect

Confidential

Responsibilities:

• Led project team of SAP techno-functional professionals for SAP 4.6C implementation and support in SD, LE, MM, IM, QM, PM, PP, FI/CO, PS & HR with IBM as partner.
• Some of the processes we implemented in SAP are contract manufacturing, purchase to pay, Material / Inventory/Quality Management, Plant Maintenance, asset management, revenue recognition, Cost center/profit center accounting, project system, planning, forecasting and consolidation, Personnel Management, Organizational Management, e-Recruiting and Payroll.
• Led Systems & Process Integration (PI) projects for integration with external systems such as SAP HR & ADP payroll, FI-Banking, QM with LIMS & Portal Integration with intranet.
• Led cut over, release & change management activities, data migration and synchronization of Master data between different SAP systems using ALE/IDOC and between SAP & ADP systems.
• Led RICEFW reporting/interface design and development, performed code review, security role review, change document review, release management and change management role.
• Led SOX and IT-Audits. Led Security solutions deployment using VIRSA (SAP GRC) tools.