SUMMARY

• An experienced Business Systems Manager (last 9 years) with strong experience in leading Enterprise Application Solutions in SAP, BI (BW/BOBJ) & Web Apps, process implementation, analysis, design, configuration, development, integration, deployment, governance & operations support with a staff of analysts, developers & system admins in an in - house & outsourced global environment.
• Experienced in Managing OPEX & CAPEX (project) budgets up to $6 million. Carried out demand management, cost center budgeting, solution planning/proposal development, project planning, budgeting, resource planning, recruitment and team building activities. Has managed projects of various size, budget & time line (up to $5 million, 25 personnel, 3 years) using PM methodologies (Agile, Cascade, ASAP) & PM tools (Solution Manager, MS Project, VISIO, Remedy, Salesforce etc.).
• Managed a team of 24 Developers, Analysts, Solution Architects, in a global (US, India, Manila) setup. Build the team from 2 to 24 FTE (30% on shore, 70% offshore), thereby saving $500K year on year consulting dollars. Maintained 0% turnover through teambuilding, cross training, mentoring & coaching.
• An experienced techno-functional solution architect with strong process expertise in Sales, Procurement, Finance, Controlling & Application Development (RICEFW: ABAP, EDI, IDOC, workflow, LIS, SIS, BW / BOBJ) & good exposure in CRM-Channel Management, portal & web applications. leading process design, development, implementation in a Hi-Tech IBU Industry Solution group. 15yrs in Hi-Tech (Software, Semiconductor & Discrete Manufacturing), 5yrs in Biotech, Biomedical, Bio-pharma (Manufacturing & Drug Discovery) Companies - ( Confidential, applied Bio, Acuson).
• Experienced in blueprinting, process mapping, gap analysis, architecting solution in Service Oriented Architecture (SOA), providing SAP user training, strategic planning for application deployment, building and presenting ‘operational & new project’ budget proposals to sponsors.
• Experienced in managing & troubleshooting application infrastructure projects (scalable, reliable, hi-performance, backup & disaster recovery), multiple SAP (technical/functional) upgrade, data migration, cutover projects, SOX, FDA Validation, security profile/role, release & change management.
• Experienced in developing future roadmap keeping in mind corporate growth, futuristic technology such as BW 7.4 on HANA, Fiori & System/Solution Consolidation (SRM, Concur, MS Dynamics).
• Quality & Best Practices: Implemented strategic changes specialist vs generalist, RACI concept, 2-levels (peer/lead) of code review, early engagement with customer during design & financial incentives to improve the solution quality. Earned kudos for the change in quality & response time.

TECHNICAL SKILLS

FI: AR - accounts receivable, RR - revenue recognition, AP - accounts payable, bank accounting, check processing, AA - asset management, GL - general ledger, Taxes, period & quarter end processing, depreciation, roll forward, translation, foreign currency evaluation.

Cross App: ABAP, SAP Scripts, Smart Forms, Report Writer/Painter, ABAP Query, LSMW, CATT, BADI, User Exit, EDI, ALE, IDOC, PI / XI, MDM, Workflow, Data warehouse LIS, SIS, BW, ETL, BEX, Business Object, Security GRC/VIRSA, Authorization & Role Management

Good Exposure:

CO: CCA, PCA, cost allocation, distribution, assessment, planning, forecasting, consolidation

HR: OM, PM, Payroll, PM (Plants, Equipment, Functional Location, Work Order, Notifications)

QM/SM: Quality & Service Management Service Order, Tasks, Notifications, VC Variant Configuration, CRM & SRM (Salesforce, ModelN, SAP)

Other Apps: Salesforce, Equity Edge, FRX-Forecaster, Nsite-Business Object, ModelN, Amex-expense

Web Technology: BAPI, Portal, SOAP, ITS, JSP, XML, J2EE, Java, .Net, C#, BEA-Weblogic, Websphere

Infrastructure: OS Windows 7, Linux, Unix, Virtualization VMware, Sun xVM, SAN NetApp & EMC

Project Management: Remedy, Solution Manager, VISIO, MS Project, Excel, Documentum, SharePoint

PROFESSIONAL EXPERIENCE

Sr. Manager

Confidential

Responsibilities:

• Led analysis, design & optimization of solutions, decisions support systems solutions (such Inventory Analysis reports, Buyers Workbench etc. to facilitate Sales & Operations Planning) for IM-Australia, resulting 9% year on year revenue growth - a turnaround achievement.
• Oversee new product / solution development & deployment for various divisions (IMD, IML, & IMM) for various countries in APAC / EMEA / LATAM. Review solution enhancements, optimization projects, rollout deployments & support with strict SLA’s and in a complex system environment (SAP: ECC6, SCM, GTS, BW, BOBJ, PI, Portal, SolMan, Vistex, Open Text & High Radius. Non-SAP: Impulse, IMFirst, TMS, ecommerce solutions, SaaS - Salesforce, Microsoft Dynamics, BODS, TIBCO & Seeburger)
• BI Executive Dashboard Solutions for visibility of KPI’s (Sales/Procurement/Inventory/Finance).
• Integration with Ingram’s reputed predictive analytic team in Sales & Marketing.
• Building Data Warehouse system for the Advanced Logistic/Distribution Center with data from multiple ALC’s using BODS & Oracle.
• MDM using Legacy, ECC & BW as a source and providing Master data feeds to various systems across landscape through BW Open Hub & BODS.
• Developing future roadmap keeping in mind corporate growth, futuristic technology such as BW 7.4 on HANA & Fiori & System/Solution Consolidation (SRM, Concur, CRM-Microsoft Dynamics).
• Managed a team (24) of Developers, Systems Analysts, Solution Architects in SAP & BI, in multi-country (US, India, Manila) setup. Build the team from 2 to 24 FTE (30% on shore, 70% offshore), thereby saving $500K year on year consulting dollars. Maintained 0% turnover through teambuilding, cross training, mentoring & coaching.
• Implemented strategic changes specialist vs generalist, RACI concept,

IS Manager

Confidential

Responsibilities:

• Managed Business Process Analysis, Solution Delivery (design, development, and deployment), day to day operational support & program management for the SAP Centric MIS Environment, in an onshore-offshore model.
• Managed business process implementation & solution projects in CRM Channel Management, Claims Management, Sales, Procurement, Operations (Inventory Management, Production Planning, Quality Management), Finance / Controlling, Credit Management, BW / BI (BPS, BEx & Business Object) Forecasting & Reporting.
• Managed Integration with ModelN CRM (SaaS), Adobe PR, Accelim - Invoice Approval Process, Business Object Solutions, Amber Road's Restricted Party Screening solution, EDI Integration with Contract Manufacturers & Distributors (ASE, Avnet etc) & Workflow solutions.

Sr. Manager

Confidential

Responsibilities:

• Managed product evaluation, vendor selection, project plan ($5million, 18 month, multiphase global SAP deployment plan), process mapping, blueprinting, realization, integration, testing, user training, data migration, go live & post live production support issues (root cause analysis, solution recommendation). Developed IT policy, standards, operating procedures for SAP/ Corporate Application group.
• Achieved 60% greater efficiency in quarter close activities with implementation of SAP modules (SD, MM, HR, FI, CO, ECCS & Records to Reports) in US, India, Japan, China & Europe.
• Managed/Reviewed solution & reporting design / process design for functional & technical implementation in SAP, Equity Edge and Salesforce CRM. Some of the processes implemented are CRM (sales, opportunity management-RFQ, Inquiry, Quotation, customer service & license distribution), SAP (order to cash, purchase to pay, FI/CO-asset management, intercompany orders, revenue recognition, Cost center/profit center accounting, planning, forecasting & consolidation, Personnel Management, Organizational Management, e-Recruiting and Payroll. Developed & provided SAP user training.
• Manage/design infrastructure projects in building scalable, reliable, hi-performance application infrastructure with disaster recovery on Sun servers, NetApp storage systems & backup tools such as Snapshot/Snap Mirror
• Manage/design SAP security project. Built SOX compliant security matrix & operating procedure documents in consultation with process owners, internal audit & external auditor Grant Thronton.
• Managed merger and acquisition project for Knights & Sabio purchase.
• Managed cut over, release, change management activities and data migration / MDM-data synchronization between different systems, SAP, legacy, Salesforce, Ceridian, FRX etc.

SAP Project Manager

Confidential

Responsibilities:

• Led Country rollout projects for Brazil, Mexico & SAP Portal / e-Commerce project for Sales.
• Led Solution design & implementation in areas of pricing, sales & service contract/order mgmt, revenue management, inter-company sales, shipping, delivery & materials management. Hands on design & Deployment of SAP Workflow solution for contracts, sales order & pricing approvals.
• Led BW/BI Reporting redesign (using BEX and ETL) for Order Fulfillment & Sales Commission.

SAP Solution Architect

Confidential

Responsibilities:

• Led project team of SAP techno-functional professionals for SAP 4.6C implementation and support in SD, LE, MM, IM, QM, PM, PP, FI/CO, PS & HR in collaboration with IBM/PwC.
• Some of the processes implemented in SAP were contract manufacturing, purchase to pay, Material / Inventory/Quality Management, Plant Maintenance, asset management, revenue recognition, Cost center/profit center accounting, project system, planning, forecasting and consolidation, Personnel Management, Organizational Management, e-Recruiting and Payroll.
• Led Systems & Process Integration (PI) projects for integration with external systems such as SAP HR & ADP payroll, FI-Banking, QM with LIMS & Portal Integration with intranet.
• Led cut over, release, change management activities, data migration from Solomon to SAP and Master data synchronization between different SAP systems using ALE/IDOC and between SAP & ADP system.
• Led RICEFW reporting/interface design and development, performed code review, security role review, change document review, release management and change management role.
• Led SOX and IT-Audits. Led Security solutions deployment using VIRSA (SAP GRC) tools.

SAP Solution Architect

Confidential

Responsibilities:

• Reengineering Sales and Distribution implementation at Confidential due to mergers and acquisitions change in business process and CRM implementation. Functionality involved: ISSW, SD-Order/Contract management, Pricing, Revenue Recognition, Materials Management, BOM, Variant Configuration and IBASE Management.
• Worked on BW projects in IBASE, sales and revenue. Involved in design & implementation of new/existing info cubes, activating SAP business contents, extensive use of ETL & BEX tools.
• Design and Implementation of SD-CRM integration projects.