Software Engineer Resume

SUMMARY

2+ years of techno functional with exposure in various modules of SAP.
Experienced in translating requirements from various fields of business to IT solution.
Looking for a role which enhances my business acumen and uses my recently acquired skills in development

TECHNICAL SKILLS

ERP: SAP, CRM, SD, MM

Data Analytics: SAS, R, Tableau

Software: SQL, JavaScript, Microsoft Office, C

PROFESSIONAL EXPERIENCE

Intern

Confidential

Responsibilities:

ABAP Function Modules and RFCs which can be ingested into any other ABAP systems
Created UI5 App for external users to access consent management system
Understanding and developing the Rest UI test scripts using postman tool for consent management system of GDPR
Working on creation of UI5 app for GDPR project for ILM template recognition
Working on GDPR project architecture for consent management system
Maintain interface reports for the new merger of organization allowing the new employees to have a seamless transition

Confidential

Software Engineer

Responsibilities:

Moved all crawl data flat files generated from various retailers to HDFS for further processing
Wrote Apache PIG scripts and created Hive tables to efficiently store and process the HDFS data
Developed the sqoop scripts to enable interactions between Pig and MySQL Database for interactions with present legacy system decreasing the latency of developing system

Software Engineer

Confidential

Responsibilities:

Acted as a functional focal point in integrating Order to Cash flow between CRM (Independent system) to SD (ECC) system making sales representative job easier
Proposed and implemented mobile application as a Customer Relationship Management solution, resulting in reducing data turn - around time to BI system from 1 day to 3 hours enabling client to have faster response time to request made by customer
Received team award for excellent delivery and client satisfaction
Implemented Complaint Management functionality (in SAP CRM), increasing customer satisfaction for the client
Implemented and supported campaign management and loyalty management functionality (in SAP CRM) for client, increasing the customer retention by 10% primarily by creating repeat customers and increasing marketing TEMPeffectiveness
Resolved incident tickets as a technology support focal team member for 16000+ users with 4.76/5 customer feedback rating

Software Engineer

Confidential

Responsibilities:

Delivered critical developments in SAP SD and SAP CRM area for the SPS-12 upgrade of the system, exposing the client implementation of SAP ECC and SAP CRM Suite to the latest functionalities provided by SAP
Customized SAP Standard and implemented SAP Notes to suit business requirements and customer needs