SAP Business Objects Developer Resume

SUMMARY:

Looking for a challenging opportunity in the field of Business Intelligence within a company which can utilize my skills and experience and help in professional and personal growth.
Total experience in IT industry is 3 years 6 months.
Experience in developing Universe, Web intelligence, Crystal Report, Crystal Report for Enterprise using Business Objects reporting tools version 4.0/4.1/4.2.
SAP BO admin part (CMC - Central management Console) for server management, users and group managements, Users security, folder level access, report level access, defining connection etc.
Used advanced reporting functionalities such as Drill, Filters, Ranking, Sorting, Sections, Graphs, Breaks, context, loops, short cut joins, Context Calculations, @ functions, hierarchies.
Data-analysis skills and ability to translate specifications into a working Universe and/or Report.
Expert in Scheduling Reports/Publications, have knowledge of BO admin.
Creating a Connection in Universe, Oracle, SAP BW and MS Access.
Designing and Creation of BOBJ Universe Designer, resolving loops, traps, set cardinalities.
Created hierarchies and data structures (Classes & Objects) while designing the Universe.
Implemented row/object level restrictions according to different business group requirements.
Customized LOVs and cascading prompts in Universes for quicker performance of reports.
Created WebI Reports with multiple Data providers.
Proven abilities in creating reports by linking data from multiple data providers, using free hand SQL, stored procedures and functionalities like Combined Queries.
Extensively used Business Objects reporting functionalities such as Drills, Filters, Ranking, Alerters, Sections, Graphs, Merge Dimensions, Data Tracking and Breaks.
Generated Reports using the Universe as the main Data provider and also using flat files (Excel/ Text).

STRENGHTS:

Upgrade myself with new skill sets to face new challenges in future.
Excellent communication and interpersonal skills.
Sense of responsibility.
Self-motivated

SOFTWARE SKILLS:

CRM Technologies: VODAFONE CRM

Tool: Genesys

PROFESSIONAL EXPERIENCE:

SAP Business Objects Developer

Confidential

Responsibilities:

Responsible for the requirement gathering with the customer.
Creation of new Webi reports as per the business requirement and changes in Universe based on the reports requirements. Used aggregate awareness, index awareness functionality.
SAP BO admin part (CMC-Central management Console) for server management, users and group managements, Users security, etc.

Process Associate

Confidential

Responsibilities:

Work as Process Associate in Written Communication process (E-Mail).
Responsible for handling corporate customers E-mail regarding inquiries, requests and complaints.
Communicate information asked for.
Resolve customer complaints.
Handled a dissatisfied and frustrated customer on calls.
Assists customers effectively by solving customer disputes.
Performs necessary follow up as required.

SEO Executive

Confidential

Responsibilities:

Worked as SEO (Search Engine Optimization) Executive responsible for increase the Page Rank of new websites and blogs.
Increase Page Rank on Search Engines
Creating blogs, forums, Articles and posting comments and Reviews in order to get Traffic to the website under process.
Used chrome extensions and Google Ad words Keyword Tool.
Active team player.
Comprehensive problem solving abilities. Confident decision making.
Excellent verbal and written communication skills.
Willingness to learn. Dedication to work.
Results oriented.

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