SUMMARY:

• To secure a position which provides upward mobility and advancement opportunities which allows me to utilize my18 years of experience as a SAP Integrated Systems, Executive Administrative Assistant, Software Applications Analyst and Program Coordinator resulting in 100% on - time delivery rate with customer satisfaction.
• Professional experience consists of over 18 years within the following arenas: SAP Integrated Systems, Executive Administrative Support, Software Applications Support, and Information Technology Support. Provided project coordination and administrative support to various levels of management resulting in 100% on-time delivery rate with customer satisfaction.

TECHNICAL SKILLS

• SAP R/3
• Business Intelligence
• Web Intelligence
• Dashboard Designe
• Business Warehouse
• Master Data Management (MDM)
• ABAP Reports
• HR
• Sales & Distribution
• Testing Bankcard
• MS Office XP/2000/97
• Travel Manager 8.2
• CMS
• WebTADS
• SR
• Quick Place (database) Lotus Notes

PROFESSIONAL EXPERIENCE

SAP Developer

Confidential

Responsibilities:

• Participating in Knowledge Transfer & activities for the Energy Convergence project. Scope of role includes the following:
• Utilizes an enterprise-wide knowledge of Military Source Operations to create and update lesson plans; perform platform class presentations to students; serve as a small group leader to guide and mentor students; maintain familiarity with required materials and teaching requirements to meet standards of requisite ; and evaluate, grade, review, and retrain students in performance exercises. Ensures all program items and materials meet DoD standards. Performs detailed review and analysis of SAP/EBS (Salesn and Distribution module and BI/BO reports) operations lessons learned. Plan and monitor budget to deliver programs and curriculum on budget and on time. Assists in the preparation of reports.
• Developing web-based and instructor-led using the Captivate simulation tool
• Seeding data in a environment for users in the classroom to be able to use a sandbox environment
• Tracked and maintained both subcontractor and prime contractor product deliverables via task descriptions, technical instructions and contracts resulting in 100% on-time delivery rate.
• Responsible for processing employee Human Resources position transfers and confidential data into SAP.
• Examined and processed confidential, complex, sensitive/priority documents ensuring procedural compliance, accuracy and completeness of data (usually financial, production-related, or technical in nature).

Confidential

SAP Trainer/Analyst

Responsibilities:

• Provided technical support for any issue reported regarding Order to Cash process.
• Worked independently, troubleshooting using standard Finance (FICO), Warehousing (BW), Purchasing, Security, Sales and Distribution (SD) processes and Testing.
• Provided SAP FI/CO and SD documentum archiving and testing support.

Confidential

Executive Administrative Specialist

Responsibilities:

• Developed and maintained statistical reports, letters, memoranda, reports, agenda, meeting notes, action items, presentations, spreadsheets, logistical support and maintained calendars on behalf of various levels of management.
• Processed confidential and time sensitive information on behalf of the Executive Vice President.
• Coordinated all departmental events (i.e. VIP visits (CEOs/CFOs/Executive Vice President/Politicians), luncheons, meetings, conferences, tours, tradeshows, workshops, employment candidates, corporate social events and patient facility visits).
• Used advance MS Office skills in preparing presentations, articles, journals, reports, speeches and other documents.
• Processed foreign and domestic travel, ground transportation, facility sales, travel advances, catering, expense forms, presentations and other travel related issues or documentation.

Confidential

SAP Tier II Analyst/Trainer/Tester

Responsibilities:

• Developed and maintained statistical reports, letters, memoranda, reports, agenda, meeting notes, action items, presentations, spreadsheets, logistical support and maintained calendars on behalf of various levels of management.
• Processed confidential and time sensitive information on behalf of the Executive Vice President.
• Coordinated all departmental events (i.e. VIP visits (CEOs/CFOs/Executive Vice President/Politicians), luncheons, meetings, conferences, tours, tradeshows, workshops, employment candidates, corporate social events and patient facility visits).
• Reviewed and respond to various types of correspondence on behalf of top level executives.
• Used advance MS Office skills in preparing presentations, articles, journals, reports, speeches and other documents.
• Processed foreign and domestic travel, ground transportation, facility sales, travel advances, catering, expense invoices presentations and other travel related issues or documentation.

Confidential

Regional Executive Administrative and Logistical Support Specialist

Responsibilities:

• Processed Pharmaceutical Sales Representatives physician visits and sample release reports, project activities, events, schedules, performance, budgets, spreadsheets, logistical support, and issues weekly.
• Coordinated Senior Business Director, Regional Business Managers and Sales Representatives meetings, agenda items, organized VIP meetings and visits at the Washington, DC Regional Office and local hotels, prepared discussion materials, and meeting agendas, note and action items.
• Coordinated all departmental events (i.e. VIP visits (CEOs/CFOs/Executive Vice President/Politicians), luncheons, meetings, conferences, tours, tradeshows, workshops, employment candidates, corporate social events and patient facility visits).

Confidential

Project Coordinator

Responsibilities:

• Implemented all phases of the recruitment of speakers, instructors, mentors, and participants for events and meetings, which included: budgetary expenditures (salaries, program support materials, security, classroom materials, and travel), confidential information, invitations, mass mailings, information packets, extracurricular activities, and on-campus lodging.
• Coordinated s programs to include: facility reservations, registration and vendor payments related to both programs - Summer Engineering and Technology Scholars Academy and Engineering Summer Program.
• Supervised Finance and Management Program Support Secretaries in effectively managing the needs of their perspective department faculty member request and budgets.
• Used advance MS Office skills in preparing presentations, articles, journals, reports, speeches and other documents.

Confidential

Office Manager/Human Resources Generalist

Responsibilities:

• Organized and implemented New Employee Orientation sessions which included: Company overview, benefits packages, payroll administration (benefits, tax with-holdings/allowances) and insurance claims.
• Processed technical reports, classified materials, and error free Status, Quality Assurance, and Site Supervisor weekly reports.
• Coordinated facility logistics, moving, reassignments, telephone line request, network activation/deactivation, etc.
• Processed travel arrangements and expense reports which included per diem rates, currency exchanges, and Meals and Expenses for domestic travel during time restraints.

Confidential

Word Processor/Executive Assistant

Responsibilities:

• Processed solicitation proposals for endowment purposes on behalf of the Vice President for Development.
• Assisted the Gifts Record Researcher with maintaining and processing Alumni, corporate and organizational gifts ed to the university.
• Processed reports, project activities, events, schedules, performance, budgets, spreadsheets, and logistical support.
• Coordinated Director’s meetings, organized travel, prepared discussion materials, and meeting agendas, notes, action items, speeches and other documents.
• Supervised Work Study students in effectively managing the needs of the department faculty member requests.