PROFILE:

SAP Basis professional with ten years of consulting experience and seven years working in highly - critical, worldwide production environment with strong technical and organizational skills, with an all-time focus on system availability and customer satisfaction.

TECHNICAL SKILLS

SAP: R/3, 40B to ECC6.0, EHP5 for SAP ERP 6.0, BW-Netweaver 2004s to EHP1 Netweaver 7.0, BW 7.4 SP08, SRM 7.0, SRM Abap Netweaver 7.0 EPH1, Solution Manager 7.0, Portal NW 7.0 EHP2, BPC 7.5, BPC NW 10.1, SRM Java 7.0 EPH2, MDM 7.1, Trex 7.1, BSI

Databases: Oracle9i, Oracle 10g, Oracle 11g, Windows.

OS / Hardware: Unix (AIX, Solaris), Linux (Red Hat configured in Cluster).

Working knowledge of third-party tools: TSM, Maestro, Tivoli Monitoring, Command Post, Openview. Service Center, Remedy, CA Service Desk, LIbelle Tool.

Front end: SAP GUI up to 710

PROFESSIONAL BACKGROUND:

Confidential

SAP Basis Analyst/Admin/Consultant

Responsibilities:

• Perform standard administration and monitoring tasks in a highly critical environment with 24/7 support.
• Provide support and expertise to the client on best practices and problem solving solutions for their SAP systems.
• Provide SAP Basis administration Support, Performance monitoring & tuning, Problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime (Buffer, memory, database, I/O distribution, R3 process management. op-modes, logon groups, parameters, spool administration, etc.).
• Plan, coordinate and execute the installation of solution manager diagnostic and CCMS agents in Linux and Windows servers using command line and Visual Administrator.
• Configure alerts in Solution Manager for monitoring purpose in setting up availability and performance overview alerts with Auto Reaction option to send both e-mail and cell phone messages for all portal and sap systems.
• Setup the generation of Early Watch and Service Level Reports.
• Perform monthly meetings with the client to go over EWA Reports for all Production Systems to provide status, explanation and solutions.
• Plan, coordinate and execute biweekly ECC/BW/SRM QA and ECC/BW/SRM Sandbox System Refreshes/Copies using BRTOOLS and Libelle.
• Setup, schedule and monitor SAP Standard batch jobs on all systems.
• Support SAP Router Configuration file.
• Perform database capacity analysis. Sapdba, Brtools
• Expert in troubleshooting by creating user/system traces. dump debugging and researching/applying OSS notes, sap marketplace& white documents.
• Proficient in printer installation, deletion and troubleshooting on the SAP and OS Level
• Plan, coordinate and execute SAP release maintenance, Support Packs, RTCCTOOL Plugins, user import/export and client copy functionality.
• Performed java administration using Java (J2EE) Administration Tools - Visual Administrator and Configuration tool
• Plan, coordinate and execute BSI Tax Factory 10.0 Upgrade in ECC System.
• Responsible in applying new BSI Tubs, transports, kernel and application on request.
• Plan, coordinate and execute BPC Upgrade version to NW 10.1
• Analyze, propose and apply BPC 7.5 parameters changes on IIS and .Net Server in order to improve system performance.
• Responsible in adding users in BPC and provide immediate response on system issues.
• Performed multiple sap installation during migration process.
• Performed multiple DB Oracle Installations during migration process.
• Follow processes for the proper management of SAP including Incident, Request, Change and Problem Management.
• Provide 24 hour on call support coverage as needed.
• Good documentation policies like record every change in the Landscape.
• Develop written procedural documentation.
• Keen on picking up on new experience and learning from others about the jobs demands.
• Skilled at learning new concepts quickly while working well under pressure.

Confidential

SAP Basis Consultant

Responsibilities:

• Performed standard administration and monitoring tasks in an highly critical environment with 24/7 support.
• Provided on-call support during system outages and crisis, with focus on immediate resolution and root-cause analysis (RCA).
• Worked with Basis group in Poland

Confidential

SAP Basis Consultant

Responsibilities:

• Performed standard administration and monitoring tasks in an highly critical environment with 24/7 support.
• Provided on-call support during system outages and crisis, with focus on immediate resolution and root-cause analysis (RCA).
• Worked with Basis group in UK.

Confidential, Edison, NJ

SAP Basis Analyst/Admin/Consultant

Responsibilities:

• Perform standard administration and monitoring tasks in a highly critical environment with 24/7 support.
• Provide support and expertise to the client on best practices and problem solving solutions for their SAP systems.
• Provide SAP Basis administration Support, Performance monitoring & tuning, Problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime (Buffer, memory, database, I/O distribution, R3 process management. op-modes, logon groups, parameters, spool administration, etc.).
• Install solution manager diagnostic and CCMS agents in Linux and Windows servers using command line and Visual Administrator.
• Configure alerts in Solution Manager for monitoring purpose in setting up availability and performance overview alerts with Auto Reaction option to send both e-mail and cell phone messages for all portal and sap systems.
• Setup the generation of Early Watch and Service Level Reports.
• Plan, coordinate and execute biweekly BW/SRM QA and BW/SRM Sandbox System Refreshes.
• Setup, schedule and monitor SAP Standard batch jobs.
• Perform database capacity analysis. Sapdba, Brtools
• Expert in troubleshooting by creating user/system traces. dump debugging and researching/applying OSS notes & documents.
• Proficient in printer installation, deletion and troubleshooting on the SAP and OS Level
• Plan, coordinate and execute SAP release maintenance, Support Packs, RTCCTOOL Plugins, user import/export and client copy functionality.
• Performed java administration using Java (J2EE) Administration Tools - Visual Administrator and Config tool
• Analyze, propose and apply BPC parameters changes on IIS and .Net Server in order to improve system performance.
• Follow processes for the proper management of SAP including Incident, Request, Change and Problem Management.
• Provide 24 hour on call support coverage as needed.
• Good documentation policies like record every change in the Landscape.
• Develop written procedural documentation.
• Keen on picking up on new experience and learning from others about the jobs demands.
• Skilled at learning new concepts quickly while working well under pressure.

Confidential, Edison, NJ

SAP Basis Analyst/Admin/Consultant

Responsibilities:

• Perform standard administration and monitoring tasks in a highly critical environment with 24/7 support.
• Provide support and expertise to the client on best practices and problem solving solutions for their SAP systems.
• Provide SAP Basis administration Support, Performance monitoring & tuning, Problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime (Buffer, memory, database, I/O distribution, R3 process management. op-modes, logon groups, parameters, spool administration, etc.).
• Install solution manager diagnostic and CCMS agents in Linux and Windows servers using command line and Visual Administrator.
• Configure alerts in Solution Manager for monitoring purpose in setting up availability and performance overview alerts with Auto Reaction option to send both e-mail and cell phone messages for all portal and sap systems.
• Setup the generation of Early Watch and Service Level Reports.
• Plan, coordinate and execute biweekly BW/SRM QA and BW/SRM Sandbox System Refreshes.
• Setup, schedule and monitor SAP Standard batch jobs.
• Perform database capacity analysis. Sapdba, Brtools
• Expert in troubleshooting by creating user/system traces. dump debugging and researching/applying OSS notes & documents.
• Proficient in printer installation, deletion and troubleshooting on the SAP and OS Level
• Plan, coordinate and execute SAP release maintenance, Support Packs, RTCCTOOL Plugins, user import/export and client copy functionality.
• Performed java administration using Java (J2EE) Administration Tools - Visual Administrator and Config tool
• Analyze, propose and apply BPC parameters changes on IIS and .Net Server in order to improve system performance.
• Follow processes for the proper management of SAP including Incident, Request, Change and Problem Management.
• Provide 24 hour on call support coverage as needed.
• Good documentation policies like record every change in the Landscape.
• Develop written procedural documentation.
• Keen on picking up on new experience and learning from others about the jobs demands.
• Skilled at learning new concepts quickly while working well under pressure.

Confidential, Franklin Lakes, NJ

SAP Basis Administrator

Responsibilities:

• Perform standard administration and monitoring tasks in a highly critical environment with 24/7 support.
• Immediate respond to system alerts and customer requests via e-mail and sametime.
• Assist Technical Support Staffs with BW support packs (Abap/Java), kernel upgrade and ECC/BW system refresh.
• Responsible for resolving/troubleshooting/transferring Remedy and Service Center ticket assigned to Firetruck Team.
• Responsible for passwords resets for all LEGACYSAP, Oracle, Windows and Java users every ninety days.
• Expert in printer installation, deletion and troubleshooting on the SAP, Unix and Windows Level.
• Release, import and troubleshoot transport tool from OS and SAP level.
• Responsible to add data files with BRTOOLS.
• Proficient with HPOS administration, implementation and configuration.
• Responsible for creating HPOS master spreadsheet in order to have accurate information of all incoming requests for new Everest printers as well as configuring/adding to all the different SAP systems.
• Configured output devices using SPAD, Spool management activities using SP01, authorizations of spool services, and troubleshooting
• Responsible for daily sap system logs and checks, monitoring unsuccessful logons, monitoring inactive users and locking inactive users in production system
• Work effectively in a team environment, providing knowledge transfer as needed.
• Develop written procedural documentation.
• Provide mentoring to junior sap basis administrators.

Confidential, Newark, NJ

Technical Infrastructure Consultant

Responsibilities:

• Responsible for system administration including Basis support of SAP R/3 and BW platforms, with the goal of providing excellent system reliability, performance, high availability and overall optimized systems.
• Proficient in Oracle 64 bit upgrades.
• Proficient in applying Support Packs and Upgrades for SAP modules.
• Proficient in printer installation, deletion and troubleshooting on the SAP and Unix Level.
• Responsible for database capacity analysis. SAPDBA; add data files; reorg tables; adjust next extents.
• Plan and execute transports,
• Performed DR drill - system recoveries at off-site location.
• Provide SAP Basis administration Support, Performance monitoring & tuning, Problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime (Buffer, memory, database, I/O distribution, R3 process management. op-modes, logon groups).
• Performed troubleshooting on R/3 security problems by using system traces. dump debugging and OSS notes.
• Worked on the Solution Manager 4.0 for monitoring purpose, generating Early Watch Reports, download support packs and release transports.
• Experience in Installations of SAP R/3.
• Setup, schedule and monitor batch jobs and interfaces.
• Plan and execute SAP R/3 release maintenance, system refreshes, client-copies & upgrades
• Responsible for BSI Tubs, application and kernel.
• Responsible for monitoring Remedy and Service Center.
• Work effectively in a team environment, providing knowledge transfer as needed.
• Led/mentor offshore team for developing skills on applying Support Packs.
• Keen on picking up on new experience and learning from others about the jobs demands.
• Work well in environments where my ability to adapt to new conditions are common.
• Ability to prioritize and remain focused on the essence of an issue and goals to be achieved.
• Skilled at learning new concepts quickly while working well under pressure.