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Library Technician Resume

Worcester, MA

SUMMARY

  • Operations and Information Management graduate with exceptional strengths in critical problem solving, analysis, project leadership and technical troubleshooting.
  • Easily adaptable to change, with an eagerness towards learning and expanding capabilities.
  • Strong communication skills; able to interpret technical concepts for nontechnical users.

TECHNICAL SKILLS

  • SQL
  • Teradata SQL Assistant
  • Tableau
  • ERDPlus
  • SAP Business Objects Analysis, and SAP BEx Query Design
  • Advanced MS Excel, MS Access, and Microsoft

PROFESSIONAL EXPERIENCE

Library Technician

Confidential - Worcester, MA

Responsibilities:

  • Troubleshoot computers issue that arises during my shift in the absence of the technology manager
  • Managed the library 18 hours a week without a supervisor and provide professional research support to patrons.
  • Conducted complex research topics and divided them into a structured approach that allows students to understand easily.
  • Conducted market research to find and understand the use of services by medical students to serve them better (Includes doing surveys and recording observations).

Orthodontic Assistant

Confidential - Sturbridge, MA

Responsibilities:

  • Integrated patient data into the iTero 3D Digital Impression System (Cadent) to create digital files to show patients the outcome of their orthodontic treatment.
  • Gathered an accurate information of forensic application of the oral health data and documented electronically
  • Interpreted coded medical data and transferred files digitally.

Orthodontic Manager

Confidential - Boston, MA

Responsibilities:

  • Improved the safety, quality, and cost-effectiveness of practice by training staff, investigating incident reports, and using different data measurement techniques.
  • Improved 13% accuracy of the data in the computer-based patient records (CRPs) of the new patient registrations and medical records database system.
  • Provided quarterly data reports and compared electronic insurance claims submissions records and with paper records of the improve resubmissions process.

Dental Assistant

Confidential - Boston, MA

Responsibilities:

  • Led the transitions to fully electronic records keeping and serves as the electronic records system technical specialist.
  • Provided Project support to the clinic director, including gathering statistical data for the Commission on Dental Accreditation (CODA).
  • Data collection and documentation pertaining to patients' oral health in compliance with policy and procedure.

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