Library Technician Resume Worcester, MA - Hire IT People

SUMMARY

Operations and Information Management graduate with exceptional strengths in critical problem solving, analysis, project leadership and technical troubleshooting.
Easily adaptable to change, with an eagerness towards learning and expanding capabilities.
Strong communication skills; able to interpret technical concepts for nontechnical users.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Library Technician

Confidential - Worcester, MA

Responsibilities:

Troubleshoot computers issue that arises during my shift in the absence of the technology manager
Managed the library 18 hours a week without a supervisor and provide professional research support to patrons.
Conducted complex research topics and divided them into a structured approach that allows students to understand easily.
Conducted market research to find and understand the use of services by medical students to serve them better (Includes doing surveys and recording observations).

Orthodontic Assistant

Confidential - Sturbridge, MA

Responsibilities:

Integrated patient data into the iTero 3D Digital Impression System (Cadent) to create digital files to show patients the outcome of their orthodontic treatment.
Gathered an accurate information of forensic application of the oral health data and documented electronically
Interpreted coded medical data and transferred files digitally.

Orthodontic Manager

Confidential - Boston, MA

Responsibilities:

Improved the safety, quality, and cost-effectiveness of practice by training staff, investigating incident reports, and using different data measurement techniques.
Improved 13% accuracy of the data in the computer-based patient records (CRPs) of the new patient registrations and medical records database system.
Provided quarterly data reports and compared electronic insurance claims submissions records and with paper records of the improve resubmissions process.

Dental Assistant

Confidential - Boston, MA

Responsibilities:

Led the transitions to fully electronic records keeping and serves as the electronic records system technical specialist.
Provided Project support to the clinic director, including gathering statistical data for the Commission on Dental Accreditation (CODA).
Data collection and documentation pertaining to patients' oral health in compliance with policy and procedure.