Specialist (SAP Basis-Hana Consultant) Resume

TECHNICAL SKILLS:

Technical Skills: SAP BASIS, SAP HANA 1.0 SP9, SAP NetWeaver 7.3 - 7.4-7.5, ECC 6.0, ARIS, HPQC, AIX, DB2Windows Server 2012, SQL Server 2012, SAP Business Objects 4.1 SP4, BO Data Services 4.2 SP4, Solution Manager 7.1, OM Explorer, MS Project Professional & MS Office 2016

Business Operations: Information Technology, Operations Management, IT Consulting & Project Management

BUSINESS EXPERIENCE:

Confidential

Specialist (SAP Basis-Hana Consultant)

Responsibilities:

Performed business analysis, requirement gathering, process documentation and production support as per ITIL methodology
Implementation - Installation & Configuration of Development, Quality and Production systems with NetWeaver 7.3-7.4-7.5 BOBJ 4.1 SP4, Data Services 4.2 SP4, SQL Server 2008-2012 & SAP HANA
Performed quarterly-half yearly activities of system refresh including BW systems, kernel upgrade, patch and add-ons
Managed operations adhering to SLA’s agreed with business by analyzing the incoming incidents and alerts
Led team of consultants for Basis, Hana & Solution Manager activities
Integrated ECC with Hana Database using the SLT Replication & Enabled Smart Data Access of third party systems with Hana
Managed monthly reports: SOX-Compliance, EWA, kernel-patch upgrade, changes planned & executed
Documented all successful activities and maintained knowledge base
Represented and assisted SAP support team in all technical and management meetings

Confidential

SAP Basis Consultant & Workload Manager

Responsibilities:

Exemplified excellent analytical abilities while closely monitoring system performance and conducting health checks
Performed kernel upgrade, system refresh, patch and add on management activities
Managed project workload by routing incidents and activities to resources in different projects based on severity and skill level
Generated detailed weekly, monthly and annual reports for client and upper management
Contributed to the continuous improvement of processes, controls and service levels for managing BAU

Confidential

SAP Basis Consultant & Program Manager

Responsibilities:

Performed SAP Basis activities of health checks, system refresh, kernel upgrade, patch and add-ons
Maintained strict adherence to project timelines to ensure an on-time completion
Demonstrated strong interpersonal skills while maintaining open lines of communication across technical teams & clients
Streamlined existing processes to significantly increase efficiency
Promoted the use of technical standards, procedures and best practice to maximize the use of toolsets and automation
Coordinated the projects and their interdependencies

Confidential

Software Engineer

Responsibilities:

Contributed extensively to on-time completion of SAP Basis Administration Projects
Managed incidents/problems/tasks recorded against engineers adhering to the SLA’s agreed with business
Ensure quality delivery within defined service levels and maintained the stability of production environment
Acted as technical first point of contact internally and externally for technical queries and escalate as appropriate
Contributed in driving service improvement within SAP services and offered the best level of available service to clients
Fulfilled a lead role overseeing daily activities of 24 technical and functional staff members of E-commerce project
Established and maintained positive relationship with vendors
Performed in-depth market trend research to remain up to date on product information

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