SAP Basis Analyst Resume

SUMMARY:

Technical Customer Service Specialist with a vast knowledge of SAP Basis
Experienced with ISAE342, used the Segregation of Duties (SoD) analysis results to clean up roles
Excellent communication skills, interpersonal skills, adaptive and motivated self - learner
Maintenance & Support - Provide 24/7 support, including regular system health checks and recommend enhancements and periodic maintenance for complex landscapes
Experienced with supporting of a large SAP environment including: ECC 6.0, R/3 4.7, ERP, SAP Business Object BI 4.1, XI/PI 7.1, SRM 4.0, Solution Manager 7.0/ 7.1
Performance Tuning of SAP servers by using some t-codes such as SM50, SM12, DB01, ST03, ST22, SM21, and DB02 and some other related codes and procedures as needed
Expert in Transport Management System (TMS) - Complete setup of Correction and Transport System (CTS) through STMS
Expertise in troubleshooting issues related to SAP Business Objects product suites like installation, deployment, and configuration, scheduling reports and administration and maintenance of SAP Business Objects Servers
Experience with system monitoring and ABAP dump resolution
Experienced with ISAE342, used the Segregation of Duties (SoD) analysis results to clean up roles
SAP Personnel Administration knowledge of SAP security and authorization administration for roles, profiles, users and user groups and authorization objects (PFCG, SU01, SU10, SUGR, SUIM, SU21, SU24)

TECHNICAL SKILLS:

SAP Basis
Solution Manager 7.0/7.1
SAP GRC Access Control 10.0
CharM
SAP ECC 6.0
SAP XI/PI 7.1 R/3 4.7 SRM 4.0
SAP Business Object BI 4.1

PROFESSIONAL EXPERIENCE:

SAP Basis Analyst

Confidential

Responsibilities:

Provide 24/7 support, including regular system health checks and recommend enhancements and periodic maintenance for complex landscapes
Play key role in approval of kernel role assignment for global Magna
Participate and support Magna Standardized authorization role design
Develop and implement SAP focused security policies, standards and procedures
New plants kick off and on-going SAP project support as SAP Basis with module consultants
System monitoring by SM50, SM12, DB01, ST03, ST22, SM21, and DB02 and some other related codes in a large SAP environment including: ECC 6.0, R/3 4.7, ERP, SAP Business Object BI 4.1, XI/PI 7.1, SRM 4.0, provide ABAP dump resolution and other solutions as needed
Work on Central User Administration (CUA) and configured it for production, quality and development environments
Release and import transport requests to the Target system through Solution Manager 7.0/ 7.1 and CharM
Setup, configured, and maintained SAP printers, troubleshoot errors, queue monitoring, maintain SAP spool, analyze printing performance
Maintain and monitor RFC connections (SM59)
Apply Support packs, SAP Notes and Kernel Upgrade
Perform the key role in approval of kernel role assignment in global level Magna
New plants kick off and on-going SAP project Basis support
Deliver to end users or module consultants as SAP Basis
Role design and restriction workshops with business owners, a ssist with audit of business units with a focus on risk assessment, business process controls and compliance
Responsible for System Licensing, User Measurement (USMM) for yearly SAP System Audit

IT Business Coordinator

Confidential

Responsibilities:

Worked with Maximo ticketing system and deliver to end users or modules
SAP user configuration and maintenance
Support SAP end users in daily activities
Coordinate among APAC, centralized Europe helpdesk team and regional IT to deliver the smooth service to end users
Setup, configured, and maintained SAP printers
Prepare, document operational procedures and user guidelines
Administers all ticketing tools for global incidents and user-raised issues on a 24/7 work environment

English Teacher

Confidential

Responsibilities:

Prepared periodic quizzes practice tests
Prepared weekly lesson plans in accordance with district guidelines
Established effective communications with students and parents

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