SUMMARY

• Highly motivated, Result oriented professional wif a solid experience of 9 Years in SAP R/3 platform working as SAP Functional consultant on various projects and as Organizational change management and consultant on others.
• Experience in a variety of business industries such as cement, printing, elevators, bankin
• TEMPHas worked in SAP projects involved in End to End Life Cycle Implementations .

TECHNICAL SKILLS:

SAP Sales & Distribution Module: Full Lifecycle implementation of teh SD module. Areas of expertise Master data, Basic functions, Sales, Shipping, Transportation, Billing, CRM, Variant configuration, Pricing, credit management.

SAP Materials Management Module: Areas of Expertise Purchasing cycle, Inventory management, Bill of material configuration, Purchase pricing.

Sap Organizational Change Management: Areas of Expertise and enablement, Leadership and stakeholders, Communications, Business readiness, Business process management, Team TEMPeffectiveness.

Integration between logistics and Finance, Costing, Business Intelligence, Abap: Areas of Expertise Accounts Receivable, Accounts payable, Cost centers, Creation of reports, helping in setting up custom applications.

Acquired Microsoft Dynamics Navision: Completed course in Trade & CRM.

PROFESSIONAL EXPERIENCE:

Confidential

Consultant

Responsibilities:

• Configure teh Sap implementation as per teh users’ request
• Implement variant configuration, pricing, and a complicated billing scenario for their complex sales and distribution business processes.
• Assists external consultants daily in teh implementation of teh software.
• Organizational change management role in helping teh users switch from teh legacy to teh sap methodology.
• Creation of documents and supporting teh users especially in teh variant configuration aspect of teh SD module and its connection wif teh CRM.

Confidential

Sap Project manager

Responsibilities:

• Business processes efficiency analysis and implementation.
• Apply new business processes on new SAP software implementation and CRM.
• Assists external consultants in teh implementation of teh SAP Software
• Train users on teh SAP software.
• Big Organizational change management role in aiding employees to switch from teh legacy system to SAP.

Confidential

SAP OCM Consultant / Senior Trainer

Responsibilities:

• Prepare documents in Materials Management for teh end users and teh key users.
• Prepare Workforce performance Builder recordings on teh system wif in depth on screen explanations.
• Prepare PowerPoint presentations in Material Management for classes.
• Conduct for key users and end users in Confidential in teh main branch and for users across different branches.
• Had a user satisfaction score of 10/10 for teh s performed during all that period.

Confidential

SAP Sales & Distribution Team Lead

Responsibilities:

• Implementation of teh Sales & Distribution module for CDS by leading a team of 3 to complete a successful and challenging rollout.
• Leading teh Integration tests wif other modules.
• Prepared documents and conducted for all teh processes to teh Client’s key users and end users.
• Worked on many forms required by teh Client. (Coupons, SO, Loading slip, invoices…)
• Teh Erp implementation was labeled as teh most successful from all teh implementations of teh mother company around teh world.

Confidential

SAP Sales & Distribution Consultant

Responsibilities:

• Implemented teh dispatch process for teh cement in teh company wif an integration wif teh weigh bridge application.
• Designed a hierarchy structure in teh company for teh roles to be given to teh users in order to have teh scratch card/dispatch process securely implemented wif no breach.
• In - depth testing of all teh SD processes required by teh customer.
• Integration tests wif other modules.
• Prepared documents and use cases for teh users for future use after support and after go live.
• Conducted for all teh processes to teh Client’s key users and end users.
• Worked on many forms required by teh Client. (Loading order, delivery note…)

Confidential

SAP Sales & Distribution and Materials Management Consultant

Responsibilities:

• Collaborated and conducted Gap analysis for SD, PP, MM, PM, CRM, FI, CO wif teh client.
• Implemented teh Sales & Distribution and teh Materials management module in full in all teh phases of teh project.
• Prepared documents and conducted s to teh SD and teh MM users.
• Had a big part in implementing SAP CRM for teh client and integrating wif teh SD module.
• Worked on many forms required by teh Client.
• Made sure UAT test goes smooth and integrates all scenarios between teh modules perfectly.
• SD Customer Support for all teh lebanese branches.

Confidential Dubai

Product manager

Responsibilities:

• Market analysis and study per Country (Middle East & Africa) and per channel degment
• Setting periodically a business Plan to be implemented by teh sales team.
• Monitoring Sales Performance per Country and Channel Segments and update sales team initiatives accordingly.
• Sales team done every month.
• Exceeding Sales target every quarter.
• Conducting important meetings wif high valued customers to retain them and to acquire new ones.