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Sap Isu Consultant(support) Resume

PROFESSIONAL SUMMARY:

  • Possess 7.2 years of SAP IS - U/CCS experience with a focus on the areas of Billing & Invoice,Device Management .
  • Having Strong Knowledge in EDM
  • Involved in TESTING also.
  • Invoicing execution for customers, Billing Prices.
  • I have In-depth understanding and expertise in handling the billing related activities and effective management of the full cycle of ‘Meter to Cash’/ sales to revenue booking, process for different customer categories (Industrial, Commercial, Residential etc.)
  • Worked on an implementation and support project in SAP IS Utilities.
  • Have good knowledge in Technical Master Data (Connection Object, Premise, Device Category, Device Location, Portion and MRU)
  • Worked in areas of Device Management such as Creation of Material and Devices, Device Grouping, Installation/Removal of devices, Device Modification, Device allocation, Meter Reading Uploads, Meter Certification etc.
  • Played configuration consultant role on multiple projects in the utilities industry.
  • Possess strong observational, analytical and communication skills.
  • A team player, working effectively with senior management in accomplishing objectives highly organized with ability to deliver results and meet deadlines
  • Ability to work in groups and an open attitude towards learning are key traits

TECHNICAL SKILLS:

ERP: SAP R/3 4.7, ECC 6.0

SAP Modules: SAP ISU DM,Billing & Invoicing and EDM

Languages: C, C++, HTML.

Microsoft Technologies: Win 7 & XP, MS Office (MS Word, MS PowerPoint, MS excel and Outlook)

Database: SQL SERVER

PROFESSIONAL EXPERIENCE:

Confidential

SAP ISU Consultant(Support)

Responsibilities:

  • Monitoring Nightly Batch Jobs.
  • Online User support - Ticket Handling
  • Understanding various Clients’ business processes related to Utility industry
  • Feasibility and effort estimation
  • Responsible for job delivery and coordinating with the onsite team/client
  • Handling Change Requests
  • Delivery Management: Including unit and integration testing
  • Identification and selection of best suited alternatives for existing process and thereby helping users in improving efficiency
  • User support and training

Confidential

SAP ISU Consultant

Responsibilities:

  • Understanding the existing business process and evaluated business processes, gathered requirements for effective process mappings.
  • Worked on redesigning, reconfiguring and maintaining Master Data definitions like Business partner, Contract Account, Contract, Regional Structure, Connection Object, Premise, Portioning, Scheduling and Installation.
  • Creation of Technical Master Data (Device, Connection Object, Premise, Installation), Full Installation, Move in.
  • Configuration of Rate Structure as per Business Requirement.
  • Creation of Billing Master Data (Billing Class, Rates, Rate Types, Rate Categories, Operands, Prices), Rate Determination, Variant Program and Billing Schema.
  • Change rate data, creation of new device scenario handled.
  • Billing & Invoicing reverse, release Bill and Invoice doc scenario handled.
  • Coordinating among team members in order to resolve cross module issues.

Confidential, Pittsburgh

SAP ISU Consultant

Responsibilities:

  • Understanding the existing business process and evaluated business processes, gathered requirements for effective process mappings.
  • Worked on redesigning, reconfiguring and maintaining Master Data definitions like Business partner, Contract Account, Contract, Regional Structure, Connection Object, Premise, Portioning, Scheduling and Installation.
  • Configuration of Rate Structure as per Business Requirement.
  • Creation of Billing Master Data (Billing Class, Rates, Rate Types, Rate Categories, Operands, Prices), Rate Determination, Variant Program and Billing Schema.
  • Change rate data, creation of new device, modification, technical groups scenario handled.
  • Billing & Invoicing reverse, release Bill and Invoice doc scenario handled.
  • Coordinating among team members in order to resolve cross module issues.

Confidential

SAP ISU Consultant (Testing)

Responsibilities:

  • Testing the Scenarios in quality and production environments.
  • Checking the Usability and Functional changes.
  • Performing billing for different accounts like CAP customers, Landlord, Service type and Billings class.
  • Discussing with the business users and gathering the test requirements.

Confidential

SAP ISU Consultant

Responsibilities:

  • Online User support - Ticket Handling
  • Understanding various Clients’ business processes related to Utility industry
  • Feasibility and effort estimation
  • Responsible for job delivery and coordinating with the onsite team/client
  • Handling Change Requests
  • Delivery Management: Including unit and integration testing
  • Identification and selection of best suited alternatives for existing process and thereby helping users in improving efficiency
  • User support and training

Confidential

SAP ISU Consultant

Responsibilities:

  • Understanding the existing business process and evaluated business processes, gathered requirements for effective process mappings.
  • Worked on redesigning, reconfiguring and maintaining Master Data definitions like Business partner, Contract Account, Contract, Regional Structure, Connection Object, Premise, Portioning, Scheduling and Installation.
  • Creation of Full Business Cycle from Business Partner to Invoicing which includes Creation of Business Master Data (Business Partner, Contract Account, Contract), Technical Master Data (Device, Connection Object, Premise, Installation), Full Installation, Move in, Move Out, and Billing & Invoicing.
  • Configuration of Rate Structure as per Business Requirement.
  • Creation of Billing Master Data (Billing Class, Rates, Rate Types, Rate Categories, Operands, Prices), Rate Determination, Variant Program and Billing Schema
  • Change rate data, creation of new device, modification, technical groups scenario handled.
  • Billing & Invoicing reverse, release Bill and Invoice doc scenario handled.
  • Worked on Basic Setting For Invoice processing, Reversal, out sorting for invoicing, Bill Print out, Collective bill number ranges for Print Documents, Bill Form
  • Coordinating among team members in order to resolve cross module issues.

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