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Project Manager Resume

SUMMARY:

  • SAP SD/AFS Lead Consultant with 4+ years of core SAP Experience in the domain of Wholesale and Retail solutions for Apparel and Footwear.
  • Expert in retail and OTC processes which include Master Data, Allocation and Configuration design.
  • Qualified as Masters in Retail Management with core retail experience in Category Management of Fashion Merchandise, Stock allocation for new stores and Assortment Planning.
  • Project Manager for SAP Retail and Ecommerce solutions
  • SAP Production Support Lead
  • Key AFS Processes like Allocation, Season determination, Order to Cash
  • Extensive experience in full project lifecycle including: current state analysis, requirements gathering, system configuration, data conversion, integration testing, and end user training and post implementation support.
  • Exchange of data between SAP and other applications like EPOS, warehouse and customers - EDI transactions
  • Monitoring system performance through inbound and outbound queues, unlocking queues, batch job performance etc
  • Custom enhancements for reports, interfaces and sales functionality
  • Mapping business processes to SAP AFS - allocation to priority customers, sending Advanced Shipment notification to customers, managing store discounts, tracking store sales, stock movements and inventory management
  • Delivery and shipment process integrated with third party warehouse
  • Possess knowledge on various tools like HP-QC, Clarity, ASAP Methodology and middleware tools like Gentran, GIS etc
  • Subject matter expert for Retail processes
  • An articulate professional having specialized knowledge of the consumer products industry and technology consulting. I have been working with Confidential for the last four years as a domain and IT enablement consultant and possess excellent Project Management, interpersonal skills and expertise. I am hard working, proficient and a thorough individual with focus on the consumer product industry along with SAP AFS and SAP Retail. In addition to that, I posses
  • Proficiency in mapping Retail Business processes, store operations, Stock Allocation and stock movement, Inventory management, setting up new stores and master data in SAP AFS
  • Experience in Requirement Gathering from the business users, customizing the business requirements in SAP and solution designing to achieve business objectives
  • Strong understanding of Sales Order Processes, Retail Stock managements, Flash Sale promotions, Store to Store Transfers, Delivery, Pricing and Billing and Third Party Logistics
  • Lead the team from Client site in US (Los Angeles, California) for providing Production support for Projects that impact critical business and for requirement Gathering on New Third Party Logistics system at the client for 45 days
  • Lead a DC Migration Project for the client for SD and EDI processes which was a three month project at the client site in Europe ( Confidential, Netherlands)
  • Hands on configuration experience in SAP SD module with master data, sale order processing, partner determination and copy controls for documents for Sales, delivery & billing and SAP AFS module in Sales grids, material seasons, Allocation, Rejection and EPOS sales
  • Experience in design and implementation of Integration projects with various middleware systems - Dell Boomi and Bizlink
  • Good business and functional knowledge of retail and wholesale solutions of clients
  • Development and Implementation of B2C process with SAP and Ecommerce platforms - ATG and Skava
  • Expert in retail process that integrates EPOS system with SAP - stock movements between stores and warehouses, inventory management, monitoring daily sales sent from EPOS to SAP and mapping EPOS turnover with SAP and reconciling the issues in discrepancy of EPOS and SAP turnover
  • Expert in Customer insight, Consumer behaviour in Retail, EPOS, Allocation of inventory across stores, setting up of a new store and Supply chain in retail
  • Understanding business requirements of Apparel and Footwear retailers and mapping the business process in SAP
  • Worked on interfaces with Non-SAP applications for third-party warehouse integration, master data, POS and various upstream and downstream processes
  • Worked on major functional enhancements that included customized outputs to customers, duplicate PO check for retail orders, accounting document type determination, Custom reports for business
  • Expert in Problem Resolution of the clients and Proposing solutions with stringent timelines and first time right and on time delivery approach
  • Experience in writing functional specifications, develop and implement testing scenarios
  • Technically proficient in working on SAP AFS, SD and EDI Modules
  • Strong SAP Exposure on support project in IS-AFS
  • Good ABAP debugging skills which was put to forth in good use during functional/testing trouble shooting. Expertise in functional as well as technical trouble shooting.
  • A systematic, organized, hardworking and dedicated team player with an analytical bent of mind determined to be a part of a growth-oriented organization
  • Possess excellent Relationship management and Team management skills with expertise in training, motivating and mentoring junior developers
  • Played multiple roles in projects from an individual contributor to Module Lead
  • Expert in Problem Resolution of the clients and Proposing solutions best suited with stringent timelines and first time right and on time delivery approach
  • In-depth knowledge of all phases of SAP methodologies for implementation and support projects along with the tools used like Autoprome, Clarity, Team Forge and Solution Manager
  • Exceptional analytical, troubleshooting organizational, communication, prioritization, and problem solving and leadership skills with ability to create and sustain high work tempo.
  • Developing and implementing end user training and materials for internal associates and all field locations
  • Key Strength - Strong communication skills, strong Retail and SAP exposure, ability to grasp quickly and work methodically

PROJECT EXPERIENCE:

Confidential

Project Manager

Responsibilities:

  • Key Process Focus - Design and Development of OTC process, Retail Management, Returns Redesign, Application Maintenance Support, Apparel and Footwear Solution for SAP
  • Prepared the project charter with functional enhancements for Retail which included inventory management, returns to DC and Omni channel cycle- sales and returns
  • Worked closely with the business to prepare SAP blueprint for projects while co-ordinating with third party vendors for development and testing
  • Lead the team from HQ to deliver and manage project deliverables and dealing with escalations
  • Managing cutovers of systems integrated with SAP - Returns Redesign for ATG, BOFA and COPA integrations
  • Allocation Project and ATP optimization - Demand based solution to pull MRP from order book based on customer priority with optimum rescheduling strategies in SAP for US and Canada
  • Implemented NuOrder, a B2B portal for Confidential by working closely with the Sales team to capture requirements - buying calendar and delivery windows to match with fulfilment dates for the customers, sales promotions and communications to customers, CSRs
  • Implemented Tax jurisdictions for US integrating with tax engines - Vertex, SOVOS for Ecom and Retail
  • Prepared the design and process flows for Omni channel cases between Ecom and Retail integrating with Payment processors and WMS

Confidential

SAP AMS Team and Lead

Responsibilities:

  • Integrated Management of SAP with other third party systems like warehouse, stores (EPOS) and E-commerce systems - monitoring and end-to end testing for new changes, assessing impact and designing system as per business needs
  • Worked closely with client at Confidential Los Angeles for 45 days to understand business requirement of Retail EPOS sales in SAP and TPL process chain to be set up for Retail
  • Worked on an important project of Retail sales being created in SAP via EDI from Confidential EPOS Business requirement included forming retail organisational structure in SAP - sales org, store entities, material types, Retail accounting, Sales Reconciliation, Stock movements, Pricing procedure for Retail - Promotional Sales, Discounts, Free Samples etc.
  • Co-coordinating with Confidential Business team to analyse OTC issues with changing business like setting up retail stores, managing retail sales which include SAP design changes and configuration
  • Setting up new Allocation Scheme for Europe customers which only reserved the stock for customers and was open for manual release – ARUN type, Allocation rules, customer release strategies, manual allocation types, selection sets
  • Inculcate best practices of Retail in setting up new stores, custom sales orders in AFS, reconciliation process, invoicing, etc.
  • Lead the team for supporting business post implementation of projects which impact overall business process like invoicing and delivery creation
  • Analyse and study new requirements from business and present an SAP design that meets the requirement – Retail stores, consignment through EDI for customers
  • Set up allocation process in AFS for priority customers like Zulily, Nordstrom in case of special events like promotional sales, etc.
  • Configure and test enhancements that impact integrated business process – EDI, PI, DC, SAP and E-commerce eg: Tax changes, Invoice settlement
  • Order Management for B2B, Consignment, B2C, E-commerce etc. which requires pricing change and EDI set up for end customer
  • Exchange of data between SAP and other applications like E-commerce portal, warehouse and customers and assessment of impact of a change in the systems apart from SAP
  • Custom enhancements for special documents, custom programs for order creation while also setting prices, custom reports and tables
  • Setting up Reconciliation process for retail sales which include reconciliation of finances between the store and SAP and inventory management
  • Creating custom reports for the client at the time of the Flash sale promotions via E-commerce
  • Mapping business processes to SAP AFS – allocation to priority customers, sending Advanced Shipment notification to customers, managing store discounts, tracking store sales, stock movements and inventory management
  • Delivery and shipment process integrated with third party warehouse
  • Key AFS processes like allocation, season determination, sales and master grids, master data setup

Confidential

Lead SD AFS Consultant

Responsibilities:

  • Requirement Gathering for Direct Buy project for EMEA and preparing Solution Design for the client and an Implementation plan for the entire project
  • SAP design changes including configuration and documentation
  • Setting up and Testing of interfaces between SAP and WMS for Delivery notification, shipping confirmations, Receipt confirmations from Vendor, Cross Border Deliveries
  • Mapping the requirements to SAP - a certain amount of fee had to be paid to Confidential US in the form of Buying Agent Fee which had Intercompany postings applied in SAP, changing of the plant in SAP and assessment of change impact of this in SAP for all OTC processes
  • Assisted in creating the Stock Movement plan from old DC to the new DC keeping the ongoing Ecommerce business which is real time integrated to SAP and WMS for express orders in mind
  • Lead the team during the Cutover and Go-live of the project co-ordinating with US and EMEA teams
  • Working on EDI mapping specifications for EDI transaction sets 850/875 - ORDER, 855- Order response, 810- Invoice, 945 -WHSCON shipping confirmations, 832 – Price catalogs, 856 – ASN
  • Worked closely with the Customer Service Team of Confidential in Change Management activities involved with plant migration in SAP – Putting in SS16 orders in the new plant which had to be co-ordination with Procurement and Planning team as to requirements planning is correctly picked up, conversion of current season demand in SAP to the new plant which was also co-ordinated with the stock move plan
  • Analysis of the current design that can have an impact on Plant change – ATP reports, Allocation logics, Determination of plants for B2B portal,
  • Created Integration Testing plan and Cutover Plan before the Go-live for all SD related activities
  • Interacting with various interfacing teams of the client that use different EPOS system, B2B portal, Ecommerce website, to transfer and upload data in SAP

Confidential

SD/ AFS Consultant

Responsibilities:

  • Handling all enhancements in the system to fix defects/bugs or deliver new functionality that meet business requirements for wholesale and retail
  • Working with Confidential Business team to address OTC issues that include SAP design changes, configuration and documentation for knowledge transfer
  • Worked on a major project of Duplicate PO check for Retail sales of EPOS and SAP, handling missing records and prevent creation of duplicate postings. Also created an automated reconciliation report for EPOS sales and SAP
  • Custom EDI segments in an idoc of Delivery output and ZRETAIL idocs to help exchange data between Confidential Replenishment system and SAP
  • Re-designing solution for interfaces for Confidential legacy systems – EPOS, replenishment system etc and their interaction with SAP ECC in the form of i-docs and other output types sent and received by SAP ECC
  • Invoice and Smart form creation as per Customer requirements of Automated outputs
  • Work with other modules for Cross-Functional impact of the enhancements and system changes
  • Impact assessment of changes in SAP to upstream and downstream systems and coordinating to minimise the risk
  • Mapping business processes to SAP AFS – allocation to priority customers, sending Advanced Shipment notification to customers, managing store discounts, tracking store sales, stock movements and inventory management
  • Exchange of data between SAP and other applications like EPOS, warehouse and customers
  • Developing and implementing end user training and materials for internal associates and all field locations
  • Setting up for Condition Tables and Condition Types for pricing and EDI
  • Working with third party warehouses and logistics providers for integration setups and mapping
  • Pricing catalogue interface to send data to retail stores, wholesale merchandisers and factory outlets for Levis.
  • Assortment Planning of the category to create a uniform merchandise across all stores in Mumbai
  • Determining various aspects of Men’s apparel as a category and determining essential factors that drive its sales
  • Merchandise allotment across 14 stores of Mumbai.
  • Handling Stock Transfers among stores and from DC to stores
  • Stock Allocation to new stores

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