CAREER OBJECTIVE:

Looking forward to continue my career in an ERP - SAP environment, where I can utilize my experience and skills in contributing effectively to the success of the organization and also for improvement of my skill.

EXPERIENCE SUMMARY:

• 3.4 years' experience as an SAP SD Functional Consultant in Rollout and support of SAP SD projects.
• Involved in each life cycle of Roll out and support projects.
• Designing, Defining and assigning organization structure in Customization.
• Master Data for customers, and Customer - Material Info Records.
• Sales Process: Creating and Controlling Business Process in IMG.
• Plant Determination, Shipping Point Determination, and Storage location determination.
• Item Category and Schedule Line Category Determination.
• Worked on Text determination, pricing procedure determination, Output determination.
• Worked on different flows like credit memo, correction invoice and return invoice.
• Worked on pricing condition exclusion.
• Third Party Sales Process.
• Worked on Tax procedures and its functioning as per the GST also.
• Worked customer Partner function determination.
• End to end responsibility of SO10’s on the output documents of SD, CS, MM, FI modules.
• Implementing Email Functionality for Logistics and CS (customer service) invoices.
• Variant configuration for the materials, Strong knowledge on Pricing.
• Have worked on various output control for the SD documents.
• Have worked in few CS flows like FP RRB and contracts .

TECHNICAL SKILLS:

ERP Core Module: SAP Sales & Distribution, ABAP.

Ticketing Tools: SeriveNow, Solman, JIRA (Agile Methodology), Testing Tool -> Panaya.

Debugging in: ABAP, Basic understanding of ABAP Code, Basics about CS Module.

Knowledge on: Adobe forms (OUTPUT layout Design) and Interfaces, report programs, Global FM's.

PROFESSIONAL EXPERIENCE:

Confidential

SAP SD Consultant

Responsibilities:

• SAP SD Module implementation AS-IS, TO-BE study and documentation, GAP Analysis of business process involved with respect to standard SAP.
• Provided and analyzed question answers database to Client for Blue Print preparation for GAP Analysis.
• After getting any legal / requirements checking the feasibility and with the business and fix the requirement technically and functionally and After clear with the requirement informing same to BPX's and BKU of the particular streams to make sure all has correct information
• After created / updated JIRA Tasks then explaining same to ABAPers (Technical) by suggesting how to implement with proper checks so that solution can be reusable for other CC's as well.
• Creating and checking both positive and negative test cases to deliver quality CR’s / solutions.
• Once completion of solution and testing we have to interact stream leads of FI, CS, MM to get the approval of solution on FORMS belongs to each stream.
• Creating different documents like orders, deliveries, and invoices and asking business to validate the all contents (it may be any legal text, translations, layout enhancement) in PDF's for the ROLL OUT Confidential 's for corresponding countries.
• After Validation of Confidential 's again we have correct them whether it is design issue or it's a bug and this cycle continuous till specified CUT-OFF dates as per the business decisions, for this activity continuously we have close and smooth relationship with business so that we can finish things in-time and they can sign-off.
• Independently debug and find out from where issue comes (from table entries or so10's), sometimes giving solutions and enough understanding on Global FM's for particular client requirements thus being Techno Functional.
• Been part of Roll out for Italy, Portugal, Greece, Poland, and Spain countries.
• Had done Form level and program level translations for forms belong to SD, MM, FI, CS modules.
• In TO-BE process, responsible for Primary documentation, Final documentation, user-help documents.
• Expertise knowledge on FORMS and OUTPUTS.
• Can understand FM's and gave enough information on export and import parameters to technical people for customizing requirements
• Reported missing configurations in roll out process.
• Set up output condition records for sales, deliveries, Invoices (Printers also) for the business.
• Preparing Root-cause analysis documents for all the issues.
• Meeting SLA by solving the incidents within time.
• Testing the solutions in both positive and negative scenarios so that it should not affect pilot market business. creating TR for functional changes and Moving via TOC, once after we got confirmation from business releasing TR's
• In Emergency basis, working with BASIS team to release TR's to pre-production system so that we can test in this system too.
• Configuration of pricing procedure and maintaining condition records as per client’s business requirement.
• Working in P2&P3 team and handling low and medium priority tickets.
• Coordinating with onsite team in day-to-day trouble shooting tickets.
• Providing suggestions to the team in reducing backlogs.
• Worked on Condition type configuration like condition update, condition index.
• Creating and checking both positive and negative test cases to deliver quality CR’s / solutions.
• Worked on Legal/ requirements like CUP/CIG codes for Italy.
• Worked intercompany sales Process.
• Configuring Payment terms.
• Gave Functional inputs to develop the tools like ZOUTPUT, ZSO10.
• Worked on Payment terms configuration.
• Resolved issues regarding output determination, sales, deliveries, billing, pricing.
• Creation of TR’s, TOC’s, importing to quality and Testing.
• Providing Permanent solutions to tickets raised by end users.

Confidential

SAP SD Trainee - SUPPORT.

Responsibilities:

• Confidential for complete testing of all incidents and change requests.
• Creating and checking both positive and negative test cases to deliver quality CR’s / solutions.
• Analyzing the problem to provide solutions to the user generated.
• Resolution of Tickets using P2 &P3 as per SLA.
• Responsible for the tickets and issues relating to SD & MM.
• Documentation of configuration guides, End User Training and Manuals.