SUMMARY

• 6+ years of SAP R/3 Sales & Distribution experience from Business Blueprint, Realization, Finalization, Go - live & Support.
• Functional expertise include SD Organization structures, Master Data, Sales Documents, Copy Control, Pricing Techniques, Shipping, Account Assignments, EDI, Taxes, Credit Control, Batch Management, Transportation.
• Experience in implementation, analysis, optimization, troubleshooting and documentation
• Experience in business process requirements determination, gap analysis, issue resolution, configuration, custom code specifications, training, go-live assistance and post implementation support
• Production support: experienced in unit testing, system integration testing, performance testing and user acceptance testing, and regression testing.
• Understanding of technology with focus on delivering business solutions
• Good communication, time management, and interpersonal skills.

TECHNICAL SKILLS

ERP Systems: SAP R/3 4.6C, ECC6.0

Operating systems: Windows 2007, Vista, XP, 95

Project tools: SOLMAN, SharePoint, MS Office Suite, Ms-Project, Ms Outlook, Mercury Load runner, HP Application Lifecycle Management

PROFESSIONAL EXPERIENCE

Confidential, Troy MI

SAP SD Analyst

Roles and Responsibilities:

• Conducting workshops to gather the business requirements.
• Meeting with business process owners and departmental heads to identify the business requirement.
• Analyzing the client’s as-is business process and mapping it to to-be business processes by identifying the gaps.
• Preparing business process documents for the sales and distribution activities.
• Drafted functional requirement specifications (FRSs) for customer master, quotation processing, sales order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing.
• Prepared dataflow diagram for all of the business processes to be included in FRSs.
• Drafted user requirement specification (URS) for sales and distribution.
• Identified WRICEF objects to meet the client specific requirement.
• Prepared functional specification for the development of Reports, Interface, Conversion, Enhancement, and Forms. Prepared unit test scripts and checklist to be included in the functional specification. Tested RICEF objects.
• Maintaining Partner profiles, ports and preparing test scripts for EDI.
• Configured customer master and partner determination. Added customized partners in the customer master record.
• Designed customer master and customer account group.
• Worked in customer master conversion. Analyzed legacy customer records to map properly to the SAP systems and successfully migrated the customer master records using LSMW.
• Successfully worked on pricing conversion, material listing conversion,open sales order conversion,contract conversion, and CMIR conversion.
• Worked on designing the pricing procedure.
• Configured pricing procedure, condition types, access sequence, and built custom pricing tables.
• Configured account determination, and identified account keys to post to the related G/L.
• Prepared test scripts for the Sales and Distribution.
• Trained testers to execute the test steps in SAP and recording the test results in HP Quality Center.
• Designed smart forms for order acknowledgement, invoice, and rebate credit memo
• Working on training business subject matter experts (SMEs) on SAP functionality to train them as trainers.
• Working on cross-functional integration with MM, FI.

Confidential, Troy, MI

SAP SD Analyst

Roles and Responsibilities:

• Involved from blueprint preparation stage of the project to realization and go live/support activities.
• Integrated SD with MM, PP, and FI/CO modules.
• Configured order to cash (OTC) processes including sales order to invoicing, and cash application.
• Customized OTC process control elements such as document types, item category, and schedule line category.
• Maintained Copy control rule to ensure proper flow of data and information in sales and billing document types.
• Customized pricing procedure according to the company’s business process.
• Worked on automatic determination of shipping points, and routes.
• Customized outbound delivery documents, picking, packing, and transportation.
• Customized transport and delivery scheduling, delivery note, backward delivery scheduling, partial delivery, and grouping of deliveries.
• Configured backward and forward scheduling in deliveries.
• Configured billing documents and maintained copy control rules for billing documents. Worked on collective invoice and invoice split. Also responsible for unit testing in billing.
• Credit management: Created credit control area, assigned it to sales area, created credit control and risk category, credit group for customers, automatic and dynamic checking.
• Handled and configured reverse logistics (handling customer returns) including Debit/Credit notes.
• Production support: Resolved tickets and worked with business users and developers to solve the issues. Testing: Carried out unit testing, systems testing, integration testing, user acceptance testing and regression testing.
• Analysed various EDI message types being used and prepared test scripts for each of them.
• Worked in data cleansing, data formatting and data upload.
• Worked with ABAP Team to generate customized reports and design forms.

Confidential

SAP SD Analyst

Roles and Responsibilities:

• Responsible for gathering requirement analysis and development of the application through interactions with business process owners in relation to legacy and current systems.
• Configuration of SD Enterprise Structure and initial customization as per business needs.
• Configuration of OTC Process: orders, returns and credit/debit memo requests.
• Configured and customized exclusive Pricing Procedures with Price, Costs, Surcharges, Discount, Freight, Profit Margin using Condition Technique.
• Interacted with developers to design reports, Smart forms and User-exits.
• Worked on rebates, material determination, out-put determination using condition techniques.
• Configured and customized new Sales, Delivery and Billing document types, Number ranges
• Maintained Copying controls for Sales, Delivery and Billing documents.
• Logistics configuration for shipping such as goods issue for outbound deliveries.
• Configured outbound delivery documents, delivery item category, and item category determination rule.
• Configured shipping point determination by customizing shipping conditions, loading groups, and by defining organizational structures in the logistics.
• Configuration of Route and maintaining the Route determination. Configured the delivery processing, picking, packing and goods issue functions. Worked on route determination by customizing the modes of transport, shipping types, connection points, stages, transportation zones, and shipping conditions.
• Revenue account determination: Dependencies for Revenue account determination, assignment of account keys and G/L accounts. Worked with FI/CO team to streamline revenue recognition.
• Third-Party transactions (Direct ship process) and Rush Orders, and Cash Sales
• Master data customization of customer master data, customer account groups, partner determination, partner types, access sequences and procedures.
• Worked on defining transportation zones, transportation planning points and document settings.
• SD/FI Integration: Revenue account determination, G/L accounts, accounts keys.
• Close interaction with the users and programmers.
• Active participation in workshops and group meeting.

Confidential

SAP SD Analyst

Roles and Responsibilities:

• Involved from blue print phase to go-live and support phase of the project.
• Implementation of the customer order management processes, pricing procedures, and billing with integration to the FICO and MM modules.
• Configured order to cash (OTC) process flow.
• Configured components related to Sales Orders: Sales document types, Item categories, Schedule Line Categories, Document flow, Copying controls, Contracts and scheduling agreements, Incompletion logs.
• Customized Pricing (Price configuration, Condition technique, Condition types, Access sequence, Condition records, Special functions, customer hierarchy for pricing, special condition types), Taxes, as well as credit/debit notes. Interacted with ABAP team members and providing them with table names for developing user exits for special pricing conditions.
• Maintained copying control from Sales / Delivery / Billing documents for consignment and third party.
• Customized output determination for sales document, Deliveries and Billing documents.
• Created and customized billing documents and billing methods and rules. Added enhancements to the billing plans types and created date determination rule and also configured the date category.
• Provided production support by trouble-shooting problems that were encountered by users and super users.
• Worked on different consignment processes like consignment fill-up, consignment issue, consignment pick-up and consignment return
• Worked on different inbound and outbound EDI message types.
• Worked on pricing procedures (condition types, access sequence, condition exclusion and pricing procedure determination) and tested the customized pricing procedure.
• Aassisted and documented a variant configuration solution. Worked on Super BOM, Super routing, characteristics, values, classes, and preconditions.
• Configured complex surcharges for configurable materials. Worked on preconditions, selection conditions, dependencies and constraints.
• Worked on revenue recognition cycle business activities, such as sales order entry, shipping, billing and collection.
• End user trainings and preparing the user manual.

 Confidential,

SAP SD Analyst

Roles and Responsibilities:

• Conducted group workshops & one-on-one requirement gathering sessions with power users and management; prepared a detailed document of AS-IS study and developed the detailed TO-BE processes to suit the company objectives.
• Defined the partner functions for business partners by assigning an account group.
• Configured inquiry-to-cash process including inquiry, quotation, sales order, shipping and billing information system.
• Configured pricing procedure, condition types, access sequences, and tables.
• Customized condition types related with base price, discounts, surcharges, freight costs and taxes.
• Configured and customized transfer of requirements and availability check as per the requirements. Customized requirement types, requirement class, checking groups, and schedule line category for transfer of requirement.
• Configured delivery processing, picking, packing, automatic batch determination, shipping point determination and storage location determination.
• Customized transportation planning that involved acquiring the services of the forwarding agent, organizing means of transport, specifying route for shipment, and defining the stages for the route in the most efficient way.
• Configured billing documents and maintained copy control rules. Also customized special billing documents such as Performa invoice, debit and credit notes. Carried out testing of billing documents.
• Worked in configuring dunning procedure and credit management functionality.
• Configured inter-company and third party sales order processing.
• Migration of Master data - customer masters, material masters, pricing masters from the legacy system into SAP.
• Worked on Go-live and provided Post-live production support to trouble-shoot problems encountered by power users.