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Sap Hcm Qa Consultant Resume

SUMMARY

  • An accomplished payroll professional with strong proficiency in Human Resource processes and operations; in - depth analytic and communication skills; and excellent knowledge of SAP HCM/Payroll and Query. Strong PC skills (including Microsoft Office) and an excellent understanding of Canadian payroll legislation: taxation, benefits/deductions, garnishments remittance/reporting etc.
  • Track record of maintaining and checking payroll records for accuracy. A high degree of professionalism and proven ability to safeguard employee data and confidential materials.
  • Certified SAP HCM and SuccessFactors Consultant with over 15 years of Industry experience and 8+ years of functional experience in SAP HCM Payroll solution area, with growth and responsibilities in full life-cycle implementations and support across Oil and Gas, Finance, Information Technology and Governmental sectors.
  • Experience with four (4) lifecycle implementation and post-implementation support and QA of SAP HR multiple modules: Personnel Administration, Payroll, Time Management, Personnel Development and Organizational Management.
  • Hands-on capabilities include: blueprinting, configuring, testing (test script, test plan and test scenario creation) client relationship management, support, UAT, Training, Cut over activities and post-production support.
  • Strong Knowledge of SAP Testing, Query and Reporting tools; and multi-module integrations points.
  • Strong knowledge and ability to configure SAP SuccessFactors Employee Central.
  • Strong ability to gather and analyze business requirements to develop effective solutions.
  • Demonstrated familiarity with Performance Management, SuccessFactors Employee Central, Learning, Compensation, Workforce Planning, Workforce Analytics, Succession Management and SAP Solution Manager.
  • Expert knowledge in Human Resources Management HRM Domain, Canadian HR laws and payroll processes.
  • Exposure to US payroll Benefit, Health Insurance and Social Insurance integration.
  • Demonstrated leadership skills including the ability to build & lead a performance driven team while aligning with organization values.
  • Deep process improvement and project management experience.
  • Entrepreneurial attitude with an ability to present relevant, cost-saving ideas with a clear eye on execution.
  • Strong customer service orientation, solid teamwork abilities & an excellent ability to build strong relationships across all levels of a global organization.
  • Ability to engage and excite a project team around new initiatives, participate in and support business development activities (Request for Proposals, demos etc.)
  • Excellent communicator (written & verbal, formal & informal) as well as strong facilitation skills with a senior audience and ability to simply and concisely communicate complex information.

PROFESSIONAL EXPERIENCE

Confidential

SAP HCM QA Consultant

Responsibilities:

  • Maintained constant interaction with the client to gather the business requirements and recommend solutions to issues related to the configuration and customization of PA, OM, Time Management, Payroll, PD and SuccessFactors Employee Central; and manage post production support.
  • In depth skills regarding html, xml, MS Project & VISIO programming/software.
  • Design & conduct all customer discovery/kick-off workshops & process design sessions
  • Provide business consulting support to internal/external customers.
  • Successfully established trust with clients, provided mentorship for clients on alternatives for system configuration and design including the HCM/HR/SuccessFactors system and made sure documentation and deliverables are completed within milestone
  • Interacting with prospective customers through discovery conversations, product solution demonstrations, executive presentations and follow-up discussions.
  • Developed job aid, Configuration and Training Manuals and conducted End-User Training and functional Design reviews sessions to ensure the requirements are precisely understood and documented.
  • Managed all supported deliverables timelines with regards to daily support activities, issues resolution and system enhancements.
  • Logging into SAP Solution Manager, SAP HCM's issue management system, to document and manage reported issues, change requests, plot a pathway to their resolution, test the changes configured, ensure UAT is conducted by end-users and the resolutions are promptly signed-off.
  • Managed the successful completion of Payroll configurations and deployment
  • Configured 3rd party remittance wage types, and new wage types for vacation, sick pay, in lieu of benefits and other wage types.
  • Established the integration points with Financials & Accounting and configured same for seamless posting to finance of Payroll and Travel Expenses
  • Coordinated team of five consultants and provided guidance and reporting
  • Responsible for SAP HR incident and problem management reporting and drives weekly meetings with SAP consultants and Business COEs.
  • Served as first of contact between IT and business COEs regarding new initiatives and discussions regarding improvements on the efficiency of SAP HR landscape

Confidential

SAP HCM QA Consultant

Responsibilities:

  • Championed the effort to execute a design review (Quality Assurance) of HCM Solutions implemented at Confidential Group Limited: Personnel Administration, Payroll, Time Management and Talent Management
  • Responsible for implementing, upgrading and extending existing SAP HR applications and configuring SAP payroll, and gathering business requirements.
  • Assisted clients in reviewing all system configurations, testing and fit analysis for payroll, PA, OM, Time management, Talent Management and ESS/MSS processes; and provided subject matter expertise on the initiative.
  • Presided over the process of improving operational metrics, performance measurement and business case development.
  • Played a leading role in the development and execution of the test strategy, and proposed the project deliverables such as scope, effort, duration, schedule and resources.
  • Led the blueprint and system configuration quality assessment processes and participated in the Review Meetings to provide feedback on the gaps found and their impacts on the proposed Go-Live activities.
  • Managed the remediation process with the project team, and tracked and documented the progress.
  • Investigated, analysed and documented configuration, master data, reporting and parallel test on all issues to chart their resolution.
  • Developed Functional Specifications for WRICEF objects and knowledge s for process documentation.
  • Executed data validation, data mapping and data migration from legacy to SAP using LSMW and other ABAP tools.
  • Coordinated with other teams to test interfaces and manage issues, helped prepare documentation and training materials as needed

Confidential

SAP HCM QA Consultant

Responsibilities:

  • Spearheaded the configuration of Payroll, OM and Negative Time Management, created Payroll and Time wage types, set up the Enterprise, Personnel and Payroll Structures, configured OM objects, Benefits and integration with Finance for posting of Payroll results.
  • Created of Personnel Calculation Rules, custom Schemas for Tax, factoring, retroactive accounting, special payments and configured off cycle payroll and process models.
  • Configured SAP HR Time Management module including absences, absence quotas, quota compensation, quota generation through time evaluation, work schedules, day and time types, groupings, public holiday calendar, CATS profile etc.
  • Played pivotal roles in requirements-gathering fit-gap analysis and system configurations for Personnel Administration, Organizational Management, Payroll and Time Management.
  • Instrumental to the design, creation identification and documentation of project and functional specification Business Process Master List, the AS-IS and TO-BE documents; and key data structures.
  • Assisted stakeholders through decision making and process design to enable buy-in of proposed solutions with client project team
  • Managed the life cycle of business process mapping, identification of and analysis of gaps; and collaborated with process owners to determine appropriate enhancements.
  • Presided over the process of issues logging, analysis, system configuration and development; unit tests, user acceptance test (UAT) and data migration to the Quality Assurance and Production systems.
  • Produced end user manuals and conducted end user training.
  • Developed Functional Specifications for WRICEF objects and configuration manuals for process documentation.
  • Collaborated with process owners to develop documents and obtained sign off on all change request deliverables.
  • Troubleshot and resolved data inconsistencies in the Organizational Management, Payroll, and Personnel Administration and Time Management modules.
  • Executed data mapping and data migration between legacy and SAP using LSMW and other ABAP tools; and conducted data validation.
  • Collaboration with ABAP resources, to implement inter-module and 3rd party software integration utilizing ABAP programs and SAP standard tools and reports.
  • Participated in the execution of cut-over plans and go-live activities.

Confidential

SAP HCM Consultant

Responsibilities:

  • Led the configuration of SAP HCM Applications across three distinct client sites, covering over 24,000 employees. Supervised and managed the resource team while testing their work in Development and QA environments.
  • Conducted Blueprint workshops with Stakeholders and assisted project management with go-live plan, communications, roles and authorizations and documented the Roles Matrix.
  • Responsible for conceptual design, requirement analysis, detail design and documentation of project specifications.
  • Configured SAP HR Payroll module to address identified business requirements of one of the Corporations’ 10,000+ employees across seventeen subsidiaries and managed post implementation support on multiple client’s sites.
  • Worked with ABAP developers for development effort of interfaces, reports and all WRICEF objects. Performed analysis, and configuration for the projects.
  • Designed and documented detailed Functional Specifications for ABAP developments, and building of interfaces; (for example, the building of the SAP Payroll/FI Interface for a 3rd Party Accounting Software), performed Unit and QA Test of the Interface and documented the results.
  • Consistently achieved project success under strict timelines.
  • Conducted End User Training and knowledge transfer sessions; developed Job Aids, Training Manuals, Configuration Manuals to document business processes and changes and tracked and documented configuration changes.
  • Conducted System Fit Gap analysis, system tests for QA of ASAP Methodology phases and business process remodeling.
  • Performed Unit and Regression tests, and developed Test Scripts for Users’ Acceptance Tests (UAT) and Business Blueprint.
  • Documented and analyzed reported Issues and Change Requests to chart their resolution.
  • Presided over the execution of test scripts and worked with end-users in UAT to captured and documented test results and provided functional expertise for system issues documentation and resolutions.
  • Executed data validation, data mapping and data migration from legacy to SAP using LSMW and other ABAP tools.
  • Responsible for SAP HR authorization: This includes generating SAP User id provisioning for employees and assignment of roles and profiles to positions
  • Created and documented Authorization Matrix, Matrix Job Aids and Profiles for end users.
  • Responsible for SAP HR incident and problem management reporting and drive weekly meetings with SAP consultants and the Project Management Office
  • Identified issues/problems concerning SAP HR applications by analyzing the client and system requirement and provided recommendations to resolve problems and improve the current processes and practices within agreed level of SLAs
  • Conduct weekly team meetings to review and update issues log and provided weekly report to Client.
  • Managed the implementation and delivery of user Change Requests.
  • Designed and implemented Issues Resolution Process for the Competence Center.

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