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Sap System Support Resume

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OBJECTIVE:

  • To take a challenging and high performance oriented role in the field of SAP related projects and implement the expertise and experience gained in this field to SAP project with efficiency and quality.

PROFESSIONAL EXPERIENCE

  • 6.5+ years of IT experience in SAP BASIS as analysis, design, administration, installation, testing, delivery and production support of application software.
  • Experience in SAP BASIS and security.
  • Exposure to Retail, Energy and IS Media domain for implementation as well as support project.
  • Experience in full end - to-end installation/SP update of SAP systems.
  • Worked on ERP, ECC, Netviewer, BI, Portal, PI, Solution manager, SAP ABAP and Java systems.
  • Experience in administration and support of SAP portal, solution manager, SAP ABAP and JAVA systems.
  • Worked on different OS such as Windows 2003, 2008, 2012 server, UNIX and Linux server .
  • Worked on SAP with Oracle, MS SQL, and DB2 databases.
  • Worked on SAP BOBJ and SAP BPC, as well as non-SAP systems.
  • Having hands on Experience on SAP marketplace such as download software, generate developer/access key, raise incident, user maintenance.
  • Strong Analytical, Problem Solving, Debugging and Interpersonal skills with excellent understanding of SAP system.
  • Excellent Communication and Presentation skills complemented with the ability to quickly adapt to new environments and master new technologies.
  • Experienced working with Onsite - Offshore model: worked in India, New Zealand and USA, responsible for identifying, assigning and coordinating tasks between onsite and offshore.

TECHNICAL SKILLS

  • Windows Server 2003, 2008, 2012
  • AIX 6.1 and 7.1
  • Linux
  • SAP Portal 7.1
  • SAP marketplace website
  • SAP R/3 Enterprise 4.7
  • SAP ECC 6.0 EHP4
  • SAP ECC 6.0 EHP6, EHP7
  • SAP Net weaver 7.0, 7.1, 7.3
  • SAP PI 7.1
  • SAP BI 7.0, 7.01
  • SAP CRM, SRM 7.01
  • SAP Solution Manager 7.01, 7.11
  • SAP BPC 7.5
  • SAP Business Object Enterprise XI 3.1 SP3
  • SAP BO 4.0
  • Oracle DB 10.2/11.2
  • MS SQL DB 2008 SP1
  • DB2 10.5

PROFESSIONAL EXPERIENCE

SAP system support

Confidential

Responsibilities:

  • Administration of SAP systems landscape including all products.
  • Support of SAP ECC, SAP BW, Portal, PI, Solution manager.
  • SAP Solution manager configuration.
  • Upgrade to EHP7 ECC6.
  • Quality System refresh from Production.
  • Troubleshooting day to day issues and proactive monitoring.
  • SAP system OS migration from Windows 2003 to 2008 server.
  • Additional application server installation,
  • SAP JVM switch for BW JAVA system.
  • Space management, table space extends.

SAP BASIS Consultant

Confidential

Responsibilities:

  • Administration of SAP systems landscape including all products.
  • Quality System refresh from Production.
  • STMS configuration.
  • Software component download from marketplace.
  • SAP Solution manager upgrade 7.01 to 7.11
  • SAP ABAP and JAVA patching and kernel upgrade on all products.
  • SAP OSS connection open and message raise.
  • SAP notes application.
  • SAP ABAP and JAVA stack troubleshooting
  • Register developer/access Key on marketplace.
  • SAP JVM switch.
  • SAP Router configuration.

SAP BASIS Consultant

Confidential

Responsibilities:

  • Prepare plan for transition of SAP system.
  • Lead transition and arranged meeting.
  • Attend meeting with clients and get proper execution of transition.
  • Prepare documents, presentation for transition.
  • Prepare exit plan and reports for SAP transition.

Transition lead

Confidential

Responsibilities:

  • SAP BASIS daily activities.
  • SAP standard Background job scheduling and monitoring on all products.
  • SAP OSS connection open and message raise.
  • Software component download from marketplace.
  • Register developer/access Key on marketplace.
  • SAP notes application.

SAP Lead

Confidential

Responsibilities:

  • Managing SAP web Portal with other SAP application
  • Administration of SAP systems landscape including all products.
  • SAP TREX installation and update.
  • SAP Solution manager upgrade 7.01 to 7.11
  • SAP ABAP and JAVA patching and kernel upgrade on all products.
  • SAP ABAP and JAVA stack troubleshooting
  • Maintaining the RFC connections between different SAP ABAP and non-SAP systems using SM59.
  • SAP JVM switch.
  • SAP Solution manager patching and kernel update.
  • Client copy and client deletion
  • R1 sector-realignment and R2 technical go-live.
  • SAP Router installation and configuration.

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