SUMMARY

• 10 years of SAP Basis experience in SAP Installation and Maintenance, Enterprise portal installation and maintenance, Installation of Add - on Components, System refresh, Applying Support Package, System Monitoring, User Administration, Client Administration, Change and Transport Setup and Maintenance, Background Jobs Administration, Spool Management, Performance Analysis, R/3 Security Administration, OSS connectivity, SAP Router configuration and system administration on Linux, Unix, Windows, Oracle RAC environments.
• Expertise in ABAP & JAVA Stack, SCM/APO liveCache, CRM middleware, Wily Introscope, SLD, Workflow Archiving, CUA, SNC, Single Sign on, Adobe Services, SAP Integration, Business Objects Integration, J2EE Engine tuning, NWDI integration, Bex Analyser and SAP Security Administration.
• SAP Installation & Upgrade: Performed Installation, Configuration and Upgrade of ECC 6.0/EHP5/6/7, NW 04/07’s and SAP SCM, BW
• Experienced in installation and maintenance of new dimension products such as BW, CRM, SRM, APO, SolMan and Net Weaver components - EP, XI/PI, CRM, SRM, APO, LiveCache and BI.
• Involved in complete life cycle implementations of SAP System Landscapes.
• System builds/Landscape setup of N+1 and N+2 environments
• SAP HANA: Well versed with SAP HANA Administration, Experience on SAP HANA Installation and Patch upgrades. Configured HANA STUDIO, HANA cockpit, CLIENT Tools, Monitoring, HANA Backup and Restore.
• Process Integration: Performed installation and post installation steps of PI configured SLD as per design, updated and imported ESR contents, import and configured SAP B2B Add-on. Configured ADS services.
• Solution Manager: Configured all aspects of SolMan preparation, Managed Systems Config, Basis Config. System Landscape SLD, LMDB, LVM configuration, Configured Charm, ITSM, Service Desk integration, Configured BI Monitoring, PI Monitoring, iDocs monitoring, Configured Root Cause Analysis RCA, Solution maintenance SOLAR01, SOLAR02 roadmaps System Monitoring Setup using Solution Manager as the central system, automatic triggering of emails for alerts of EWA configuration, Installation of Wily Introscope Enterprise manager, Integrating Wily client systems to Wily enterprise manager through Solution Manager
• Enterprise portal: Performed installation of Enterprise portal (7.0, NW 7.3) and Performed upgrade of JAVA Support package. Configured Single Sign-On (SSO) between Portal and SAP ABAP systems. User mapping, Logon tickets. Fine tuning Performance of EP.
• Expertise in the fields of SAP Basis administration activities like Client administration, System Landscape design, Spool management and transport strategy, TMS and Performance Tuning.
• Expertise in Planning, Coordinating and executing System SAP upgrade projects, implemented upgrade Projects / SAPECC, SRM, CRM, BOBJ, ERP-HCM,SCM-APO and Solution Manager Projects.
• Worked in Oil,Telecommunications,Financial industries
• Performed System sizing exercise and recommend hardware and software requirements and co-ordinate with Vendors and Clients in selecting the hardware.
• Experienced documenting the procedures and policies and post implementation support, backups and recoveries, disaster recovery in all platforms.
• Performed DR Test for different production systems
• Experience in using NWA, Config tool for tuning and administrative tasks in Java stacks
• Developed a daily, weekly and monthly checklist in the SAP, Database in conjunction with the housekeeping jobs.
• Strong practice of Database backup, Archiving, recovery process. Executed Multiple DR drills for various SAP environments.
• Implemented the SAP ECC system workflow archive process
• Configuring CCMS monitoring for ABAP & JAVA stack for the all sap environments
• Worked extensively on Transport Management System (TMS) including performing transports both using STMS as well as ‘tp’ program, troubleshoot transport problems, create transports etc
• Good documentation policies like record every change in the Landscape
• Served as an integrator to the functional and business teams for technical services, the client infrastructure provider and vendors / other service providers.
• Developed, maintained, and improved documentation for SAP Basis Policies and Procedures
• Performed post Installation Setup of SAP Components: Initial System Backup, Configure SAPs Transport Management System, Request / Set-up SAP Developer Keys, Setup SAPROUTER connection to SAP, Install support packages, Client Copy, Install OSS notes, Configure SAP Note Assistant, SAP DBA configuration, Tuning Modification of SAP and instance parameter files, Configuration of the SAPLOGON entries for the newly installed system, and setup of printers.
• Performed Homogeneous System Copy from Production to Quality and Sandbox Systems
• Applied SPAM/SAINT Updates, Kernel Upgrade, applied Application, BASIS, ABAP, HR Support packs to maintain the system up-to- date
• Distributed Project assignment, monitoring workload and deadline. Scheduling maintenance. Reported project update and status. Interacted with teams and management for recommendation and solutions.
• Pro-active monitoring, trouble-shooting and tuning of the systems at the SAP and database levels. Provided advice on SAP landscape strategy.
• Working on large & complex SAP production environment with 24X7 support, monitoring and troubleshooting and other activities to maintain SAP System Landscape Integrity and maximize uptime.
• Providing day to day support and performing Health Checks for the all the SAP and Non-SAP systems.
• Experienced in ITIL process management including Incident handling and Change management and working on customer tickets based on priority.
• Maintain strong working relationships with customers and act as single point of contact to customers for knowledge exchange and product updates/implementation.
• SAP Basis troubleshooting and support during cutover go-live.
• Designing & Implementing the Disaster Recovery strategy for all SAP Applications.
• Configuring DB Backups Oracle Enterprise Manager console to backup servers and Backups to TSM - Tivoli storage Manager. ( Archive log backup, Online, Offline using Brtools, Scripts and via rman )
• Coordinate transport of Change Requests, Enhancements, Patches and Upgrades into SAP Landscapes
• Applied ABAP (SPAM), JAVA (JSPM) Support Pack Stacks, Applied sap notes using SNOTE and manually.
• Performed all DB refresh activities including source system database backup and restore on target system with the modified control file. Performed all post refresh activities.
• Setup all RFC connections and created partner profiles with various inbound and outbound parameters.
• Working with customers and end users to support and resolve issues.

TECHNICAL SKILLS

SAP: ECC 6.0, SAP-SCM APO, SRM, CRM, Portal, BOBJ, XI/PI, BW on HANA, MDM, SmartOps, Solution Manager, IDM, GRC

Operating Systems: Linux (OEL 6), UNIX, AIX, Solaris, HP-UX, Windows

Database: HANA, Oracle 11G RAC, DB2

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

SAP Lead Basis consultant

Responsibilities:

• Worked on different landscape designs configurations and installations.
• Performed EHP upgrade ( ECC, SCM, SRM, Solution Manager, BW )
• Upgraded SolMan 7.0 to 7.1
• Upgraded the IDM system
• Daily monitoring and troubleshooting of all SAP Systems logs and proactively fixes errors in SAP, Database and OS Level
• Installed and configuration of BI 7.3, ECC6.0, PI 7.3, Netweaver 7.3 and EP7.3,SRM,SAPAPO-SCM,CRM.
• Installed MDM systems and SRM-MDM catalog systems.
• Scheduling and monitoring all sap production BATCH JOBS in IBM Server (Called ESPX).
• Handling the Crisis Management Bridge calls and coordinating with all the teams to resolve the issues and providing the root cause analysis report to higher management.
• Good working knowledge on shell scripting, configured file system monitoring scripts, alerts from OS level.
• Installed and configured SAP HANA 1.0 SPS09 with BW standalone
• Upgraded the HANA database using HANA Lifecycle manager.
• Performed the HANA Components Patch upgrade
• Performed SAP HANA DB Backup and Recovery
• Monitoring and administration of SAP HANA Databases using Solution Manager and DBA cockpit
• Experience in SAP HANA Administration Tools-HANA Studio, DBA Cockpit, HDBSQL CLI Tool
• SAP HANA Parameters configuration Experience with SAP HANA data provisioning using SLT.
• Installation of DMIS Add-on on ABAP system.
• Involve in Fixing SAP, OS, Oracle vulnerabilities in all the SAP environments.
• Worked on DR system setup for all the production systems.
• Install Oracle SBP patch updates in standalone and RAC systems
• Working with splunk log analyzer.
• Gathering logs File systems to be configured in Splunk.
• Configured AS-JAVA and AS-ABAP systems for the Splunk monitoring.
• Using Splunk logs for the root cause Analysis.
• Handling Linux related issues.
• Providing daily support to the end users and functional users.
• Configured Apache and handling all apache related issues
• Monitoring and taking care of all the system related issues.
• Extensive experience in BO Administration including versions BOXI (3.X), 4.0 and 4.1 Linux environments.
• Installed SAP BO (3.X,4.0., 4.1) on Tomcat and Netweaver Web Application server
• Configured and integrated SAP BO with Backend Systems
• Involved in User Administration and SSO Implementation
• Upgraded SAP BO from 3.x to 4.0 and 4.0 to 4.1
• Trouble shooting the WebI, Explorer Indexing and general performance Issues
• Performed data Services and Information Steward Installation
• Trouble shooting the general BO administration issues which includes security, application level issues.
• Handling SAP BW process chain issues and providing all the daily support to BW loads
• Deployment of WAR files from BO to Java environment
• Moving Portal and XI/PI transports to QA and production.
• Working Knowledge on supporting Process Integration and Process orchestration system.
• Monitoring and resolving PI system issues.
• Maintain SAFE connections for PI system.
• Good knowledge on PI Engines ( configuring / trouble shooting )
• Coordinated the efforts between different teams for meeting project deliverables.
• Updating the Vertex servers
• Maintain vertex server connections to SAP systems.
• Updating SAP GUI Package and sending the GUI package along with updates SAPGUI version through Marimba to all the business users and other functional users.

Environment: SAP ECC 6.0, SAP Hana, SAP CRM, SAP SRM, IDM, SAP SCM- APO, BW on HANA BI, Solution Manager 7.1, EP 7.3, BI 7.3, PI 7.3, NW 7.3Linux - OEL6, AIX, HANA, MAX DBOracle 11 G RAC, JIRA and CMIS for ticketing tools

Confidential

Responsibilities:

• Configured satellite systems and Early watch alert configuration in solution manager for all the satellite systems in the landscape
• Configured trusted system setup, managed system configuration and maintaining management schedule in solution manager system.
• Solution manager ChaRM Configuration
• Administration and troubleshooting of Java stack/J2EE engine on Portal.
• Worked with hardware Vendors for hardware sizing of whole SAP Infrastructure and set up the whole SAP system landscape
• Performed Portal, ECC, APO System builds.
• Performed SAP ECC, BI OS/DB Migration
• Have expertise knowledge on SmartOps (SAP EIS) environment.
• Installing ABAP and Java certificates and maintenance of all the system certificates.
• Working on SAP SCM system max DB ( Live cache and optimizer issues )
• Installed and configured TDMS System and connected the system to the landscape.
• Performed / Monitored data flow from Production to QA via TDMS
• Scheduling the SAP jobs in espx job scheduler with Dependencies and troubleshooting the background jobs.
• Handling backup issues and configuring backups via OEM and TSM
• Handling SAP transport windows
• Installing licenses and maintenance
• Updated Application patches and Kernel Patches
• Analyzing the System logs and ABAP short dumps
• Configuring RFC connections for internal / external interfaces
• Performing SAP System Refresh with Production system to Test systems
• Creating users and assigning the roles as per the functionalities and duties.
• Configuring the SAP systems as per the SOX and clearing vulnerabilities at all the levels (SAP, Linux, Oracle levels).
• Switched / Upgraded all the SAP Portal Environments from IBM JAVA to SAPJVM4.0
• Perform local client copies for Development and testing environments
• Maintained source system connections between BI and ECC systems
• Troubleshooting / providing support to Basis Related Issues
• Upgrading of Support Packs, Plug-Inns for all Landscapes
• Database Administration using BR*Tools like table space extensions by adding data files, backups
• Updated SAP Kernel patches based on the release to ensure no issues with Operating system patches and to avoid and knows issues
• Maintaining SAP parameters, Oracle parameters
• Configured and Monitoring database backups and trouble shooting on backup failures
• Handling all the SAP portal related issues.
• Configured local printers, Network printers
• Analysis and Resolution of production spool / printer issues

Environment: SAP ECC 6.0, SmartOps, MDM,SAP CRM, SAP SRM, CUA, BI, Solution Manager 7.1, EP 7.3, BI 7.3, PI 7.3, NW 7.3, Linux - OEL6, Oracle 11 G RAC

Confidential

SAP Lead Basis consultant

Responsibilities:

• Performed monthly taxware updates
• Handled PI and Portal Transports
• Updated JAVA support patches via JSPM / SDM
• Installed Kernel upgrades.
• User administration & User Management like User Creation, deletion of user, users lock
• Worked on missing authorizations and assigning Roles to users & Profile maintenance through PFCG.
• Applied ABAP support patches
• Java Monitoring and performance analysis in java engine using VA and Config tool
• Handled reorganization and truncation of tables.
• Table space administration via Brtools
• Provided daily, weekly and monthly checklist in the SAP, Database
• Involved in Service Desk configuration
• SAP router configuration and maintenance of OSS connections
• User administration, adding missing authorizations and Role Administration.
• Handled Transports to DEV, QAS and PRD
• Configured Operation Modes
• Configured STMS
• Monitoring space utilization of database file system and Database growth.
• R/3 system Monitoring-using Standard Checklist. Administering Background jobs.
• Scheduled SAP Housekeeping and batch Jobs and OS Cron Jobs
• Monitored user / business jobs and providing support to all the user related tasks/issues
• Analyzing any locked arguments, which are locked for a long time and ABAP dumps

Environment: SAP ECC 6.0, BW, SRM, APO, Linux, Oracle, MAX DB

Confidential

SAP Basis Consultant

Responsibilities:

• Resolved the Event ticket generated by BMC Patrol
• Adding data files to Table space using SAPDBA
• Handled File System capacity issues
• Worked on Backup issues
• Printers Administration (Printer queue creation and trouble shooting of printers in SAP and AIX)
• Performed maintenance of SAP profiles
• Worked Customer issues
• SAP GUI support to the users.
• OSS activities (Opening OSS connection, providing access keys and developer keys, searching OSS note relevant to problem)
• Performance Analysis for user jobs
• Background job administration, Job Scheduling according to SAP Housekeeping standards
• Performed Change Activities:
• Client Copy ( Local, Remote, Client export and Import )
• DB Refresh
• Support packs and Plugin's Implementation
• Language Installation, Supplement language update
• SAP parameter changes
• Kernel patch level upgrade
• Monitoring the OS level file systems
• Handled Printing issues in the Unix
• Unix server monitoring
• Assigned the Analysis Authorizations access to users using the authorization object S RS AUTH.
• Resolved issues related to user authorization
• Unlock users and reset passwords for all the SAP users.
• Handled weekly, monthly maintenance and scheduled change activities.

Environment: SAP 4.x, AIX, Oracle, Peregrine Service Centre ticketing tool