ISU/CCS WM Consultant Resume

SUMMARY

Professional with 30 years experience in IT, Engineering area, Business Inteligence knowledge, Data Modelling, systems analysis and development, and systems development, planning and costs, team coordination and projects management.

PROFESSIONAL EXPERIENCE

Confidential

ISU/CCS WM Consultant

Responsibilities:

Parameterization of all the types of service orders in WM
Parameterization of some types of services related to customer consumption irregularity readings, gauging, inspecting of damaged equipment at customer location, attendance, technical indicators, fraud, public illumination, and claim.
Definition in the generation of service orders process, established in the CS module.
Definition of update low, medium tension service orders programs and solution of reading through PDA equipments
Functional specifications for developments for generation of service orders.
Definition, follow - up and validation of programs for printing (sap script), rejections of service orders.
Elaboration of functional specification for inclusions of occurrence of irregularity, used in the fraud control process.
Program definition, accompaniment and validation of underground network specification;
Program definition, accompaniment and validation of tension verification;

SINERGIA

SAP (CS/PM) Coordinator

Responsibilities:

Coordinated a PS support team, functional support to user before and after the go-live of Confidential .
Support to project integration consultants team in revision and preparation of BBP, revision and preparation of step-by-step guides, revision and updating of Validation and Substitution.
Revision, updating and configuration of IMG. Documentation updating of project on IMG customizing. Opening of calls (OSS) direct in SAP and/or trough Max Attention Confidential .