PROFILE:

• I am a self - motivated SAP Convergent Charging and BRIM consultant with proven functional and technical expertise and excellent communication skills.
• I am an organised and adaptable consultant with the ability and desire to lead.
• As a versatile SAP CC and BRIM consultant, I have an excellent understanding of the overall consume to cash process across multiple industry scenarios.
• Having worked as an SAP CC consultant for over 3 years, I have taken charge of designing and building CC pricing logic, integration and configuration of other SAP BRIM Modules and external applications.
• I have worked with numerous clients; requirement gathering, designing and building solutions at home and abroad.
• Most recently I have been working onsite for a Telecommunications company in Albania designing, developing and launching products in a large full BRIM implementation.
• I managed SAP CC presales activities, planning and delivering demonstrations for a number of potential clients, across a number of different industries.
• Leading customer workshops for complex requirements gathering across several industries
• Business analysis
• Consume to Cash Billing Process
• Linking business requirements with technical design
• Identification of business transformation concerns
• Business process improvement
• Business risk and issue identification
• Strong problem solving and analytical skills
• Presenting in sales meetings to clients from multiple different industries
• Participating in technical solution meetings
• Managing teams to tight deadlines
• Strong written and verbal communication

KEY SKILLS:

• SAP BRIM functional/technical design
• SAP Convergent Charging (CC) configuration (BART, CAT and CORE)
• BRIM Solution Architecture
• Designing and building rating logic for multiple industries:
• Telecommunications
• Numerous Transport modes
• Machine to Machine
• Logistics/Postal
• SAP CC Integration to SAP CRM
• SAP Customer Relationship Manager (CRM) Cross Catalog Mapping and Product Model
• Charged Item & and Billable Item Mapping To SAP Convergent Invoicing (SAP CI)
• SAP CI Configuration
• SAP CC Web Services and Integration to external applications
• SAP CC debug
• HPQC/ Redmine
• Advanced Excel

CAREER SUMMARY:

SAP CC/BRIM Consultant

Confidential

Responsibilities:

• Consume to Cash implementation with online and offline charging using SAP components CC 3.0, CRM 7.0 (EHP2) and ECC 6.0 (EHP6)
• Non SAP components include: Mediation, Process Integration, Resource Inventory Management and HLR/VLR
• Conception, design, development and launching of products for both fixed and mobile telephony
• SAP CC rating logic design and implementation from conception to go live
• Complex SAP CC Workflow rules for product activation, deactivation and query
• SAP CC Integration to SAP CRM, CI and third party applications
• SAP CRM Order Management Product Model configuration for integration to SAP CC
• Development of CRM Business Rule Framework (BRF)
• Cross Catalog Mapping configuration
• SAP CI definition of Item Types, Subprocesses and Account Assignments.
• Enhancements to existing products
• Documentation of end to end business process flows
• Resolving defects in the system
• Supporting of the migration process

Confidential

SAP CC Consultant

Responsibilities:

• Solution Architecture for a BRIM solution with SAP CC 4.0, CRM 7.0, ECC 6.0
• Designing and documenting CC technical and integration requirements
• Developing and integrating CC pricing logic
• Product dependencies and hierarchy
• Complex settlement rules
• SAP CRM Product development
• Presenting to customer business owners and explaining the functionalities of the system
• Detecting system constraints and documenting required bespoke developments
• Identifying risks

SAP CC Consultant

Confidential

Responsibilities:

• Lead workshops with customer business owners, ICT Team Leads and Internal Architects to capture all the system requirements
• Engaging in technical architecture meetings to agree upon the end to end solution using CC 4.0, CRM 7.0, ECC 6.0
• Business analytics
• Documenting existing process flow
• Future business process flow design
• Identifying system restrictions and bespoke developments
• Producing blueprint documentation
• Recording issues, risks and assumptions
• Change management consideration

SAP CC/BRIM Consultant

Confidential

Responsibilities:

• Gathering of complex requirements for a Cloud Service Broker platform.
• Working with third party front end application as part of the solution
• Meeting with technical architect to agree on design for best implementation
• Designing and documenting CC technical and integration requirements
• Developing and integrating CC pricing logic, including complex apportionment rules
• Defining the billable item structure between CC and CI
• SAP CRM product hierarchy and category
• SAP CRM product maintenance
• Presenting to customer business owners

SAP CC Consultant

Confidential

Responsibilities:

• Leading SAP CC component of presales activates
• Design of demonstration logic based on key customer requirements
• Configuring CC rating logic and IEC scenarios across several industries
• Producing and presenting demonstrations for potential clients
• Solution design for numerous bids
• Working on a proposal to upgrade a utilities SAP CRM 5.0 system to 7.0
• Participating in Solutions Team activities
• Understanding the client requirements
• Drawing up the proposed solution for bid submission
• Configuration of Product Master Data, Business Roles, Action and Partner Profiles

SAP CC Consultant

Confidential

Responsibilities:

• Configuring SAP CC rating logic and IEC scenarios across several industries
• Original implementation built over CC 2.0
• Bespoke integration between SAP CRM and SAP CC
• Designing and Integrating CC SAP CI and other external systems
• Interface development
• Functional specification and configuration documentation writing
• Managing and prioritising build team workload
• Defect resolution

Confidential

Data Analyst

Responsibilities:

• Manipulate data using SQL, Access, and Excel
• Managing teams to complete projects to tight deadlines
• Liaise with the business areas to identify new ways of viewing the data
• Recommend data relationships and data model improvements
• Develop, maintain and implement database loading procedures