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Sap Technical Manager Resume

Houston, TX


  • Served in variety of strategic and operational roles over 19 years, in IT service, with successes like:
  • Technology leader for customer SAP solutions
  • Practitioner as well as leadership experience in Manufacturing, Oil & gas, Pharma, Utility, Retail, Federal & Banking industry
  • Leadership in practices as well as delivery, account, project, engagement & people management
  • Track record of delivering in multi - cultural environments
  • Understanding of business processes and build better solutions
  • Help customer in identifying SAP needs and execution
  • Subject Matter Expert in SAP HCM solution & integration
  • Led order to cash, HCM, S4HANA implementations & system upgrade
  • Plan and deliver projects on time and under budget
  • Hire, retain, and mentor strong team members
  • Technical design expertise includes product development, testing, implementation and support of on-line systems
  • Provide strategic direction for development, execution, and leadership to SAP technical team
  • Program design & delivery across SAP Suite of Products
  • ERP advisory & package selection
  • Digital & new technology advisory
  • Development / Adoption of processes/ Tools /Accelerators/ Methodology/ Best practices with SAP technology & domain
  • Expertize in SAP HCM & integration with cutting edge technologies
  • Onsite & Offshore management & leadership


SAP Technical Manager

Confidential, Houston, TX


  • Responsible for technical delivery and engagement of strategic SAP accounts across Pharma, Oil & Gas, Utilities & Retail verticals
  • Accountable for solution, program, innovation, technology & customer satisfaction
  • Defining & building solutions and provide service offerings
  • Advisory consultant for emerging SAP solutions such as S4HANA, Mobility, Fiori, HTML5, Success Factors
  • Lead, design, deliver SAP solutions with guidance and mentoring to both onsite and offshore resources for smoother delivery
  • Define & develop systems strategy & requirements, design and prototype testing, training, define support procedures.
  • Plan & propose SAP integrated best solutions to customers in new technology within customer’s given time and budget
  • Prepare and manage plans to support the business and project team members through the Go-Live transition period
  • Manage quality, issues & risks associated with the implementation of the cutover plan
  • Manage migration activities with offshore and onsite teams including testing conversion object
  • Co-ordinate data preparation activities in SD, MM, FI, PS, HR modules and engage client for data cleansing and provide the load plan and timeline in each landscape
  • Mentor to create data migration custom programs and LSMW with proper test process and guide training material preparation, get partied involve to resolve data issues
  • Provide overall leadership and direction for the organization that supports SAP ERP systems that includes response to RFE, prepare SOW, project plan/schedule/phases, build team, scope, estimation etc.
  • Coordinate SAP maintenance and enhancement efforts to leverage enterprise resources, knowledge and best practices.
  • Coordinate and monitor activities and action items of project team members to ensure project progresses on schedule and within scope
  • Worked closely with Functional Leads to determine optimal programming solutions to functional requirements in Hire to Rehire process areas are provided by technical team
  • Work closely with client’s project managers to ensure delivery of projects, prioritization, escalations management, change management, metric reporting along with managing functional and technical resources for deadlines, meeting SLA’s
  • Manage and oversee SAP and other transactional solutions, including setting strategic priorities, setting milestones, reviewing progress, utilization and reporting status
  • Provide thought leadership, application of best practices, and innovative methods to project teams and client stakeholders
  • Coordinate issue resolution, define mitigation and contingency plan
  • Hire & interview candidates for staffing roles & resource management, manage onshore/offshore managed service teams, develops skills and abilities of team members including career path
  • Provide Weekly and Monthly Matrix report to customer and take appropriate action to bridge the gap and overcome shortcomings
  • SME for SAP HCM projects, integrations and mentoring, design, architecture, code enhancement and performance optimization
  • Engaged with analyst and business partners to define architecture, integration, implementation and translate the business requirement to technical specification and monitor testing
  • Led critical timebound Order to cash, SAP EWM, SAP HCM (including Benefits, Time & Payroll), RE-FX, SAP rollout and various system upgrade implementations adhering with ASAP methodologies from technical prospective and deliverables
  • Coordinate and monitor activities and action items of project team members to ensure project progresses on schedule and within scope, SLA’s are met as per SOW
  • Provide effective leadership and hands on support to the governance process within technical team’s responsibility that includes SAP Transports, Change & Release Management, Peer Reviews, and Development Standards, various test processes.
  • Progress monitoring & defect resolution using HP ALM, Remedy, ServiceNow
  • Customer engagement with Schlumberger, FMC, NRG Energy, PAR Pacific, Howard Midstream Energy, NPC International, TAWA, Bion Pharma, Accord Pharmaceuticals, Virtus Pharma

Principal Technology Leader



  • Lead technical design and interfacing in SAP HCM & Success factors solutions
  • Plan, Strategize & Execution of SAP Implementation, support, delivery & resource management for customers like HollyFrontier, ABB Baldor
  • Lead, mentor & oversee designing of complex integrated cost-effective solution
  • Communicate the procedures for the development and implementation of significant releases
  • Establish and manage scope through a change control process that allows for impact assessment and co-ordinate with Team Leaders to address and resolve issues and concerns at the operational level
  • Determine expectations, scope, approach, roadmap, team & delivery
  • Manage, oversee interfaces, reports for HCM functionalities as per customers need in a tightly schedule delivery environment and ensure team delivers on time
  • Design product interfaces for data load, replication in HCM, plan and execute cutover activities with compliance with ASAP methodology
  • Aligned with business analysts and SME’s to gather requirements and designed complex interface solutions in benefits, prepared Cutover plan and documentation for management for sign offs. create roadmap for conversion of legacy data into SAP
  • Work with various partners in conversion and data migration activities and take ownership of their process and make sure Master and Transactional data are processed and loaded, interfaces with third parties are streamlined, test scripts run are performed and validated.
  • Support all levels of testing - unit, integration, system, acceptance, performance/load and automated to ensure requirements are met
  • Coordinate with Basis and Security teams for smooth transition of object in various landscapes, review code, test results and help with performance enhancements
  • Interact with customer’s benefit providers such as ADP, AON and other

Sap Development



  • Lead, Design & Architect integrated solutions with SAP & Microsoft technologies. Pre-sales and sale support in acquiring new accounts
  • Execute & deliver projects & solutions in BI using third party software’s and integrating them into Java based platform
  • Conduct effective performance evaluations and sets obtainable goals
  • Provided ABAP technical support and guidance for patch, release upgrades and change requests
  • Lead, motivate and manage all SAP functional and technical resources, set expectation, co-ordinate issue resolution, mentor team and bridge the gap between client and project team from beginning till the end of projects
  • Continuously monitors, troubleshoots, and improves Project to ensure Project effectiveness AGILE, SCRUM, ASAP methodologies
  • Manage and develop project team to achieve project/Project and maintenance release objectives effectively
  • Engage with functional, technical, QA teams to manage and communicate development timelines, milestones
  • Communicate project activities and deliverables with client and team
  • Recommend appropriate training needs for technical team to support customer demand for emerging technologies
  • Hands-on POC development for integrated products in HCM/BI areas
  • Establish standards and best-practices in business analysis and functional design (blueprinting), configuration, development, testing, training and deployment, and managing teams to those standards
  • Prepare Whitepapers, workshops, resource management & vision for the team
  • Designed framework for interfacing of Microsoft technologies & SAP Gateway. Configured, tested and deployed NetWeaver Gateway mobiles solutions using SAPUI5, Eclipse, HTML5, XML, JSON & Java Script for SOAP and REST based services

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