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Sap Senior Consultant Resume

PROFESSIONAL SUMMARY:

  • Certified SAP Techno Functional CRM Consultant with more than 11+ Years of experience in IT Industry out of which 9+ Years of experience in SAP.
  • In depth functional and technical knowledge in SAP R3 Objects, CRM, MM, SD and HR.
  • Techno - Functional Consultant in SAP CRM with experience in versions CRM 2007 to CRM 7.0 EHP1.
  • Technical Consultant in ABAP/4 Workbench with experience in versions from 4.6B to 4.7 and ECC 6.0.
  • Extensively worked on SAP CRM Web UI Component Enhancements, CRM UI Framework, One Order Framework, CRM BSP Component Workbench, BOL/GenIL programming.
  • Experience in CRM Middleware Setup and Maintenance, Replication of customers and materials between ECC and CRM and ICWEB Configuration.
  • Strong experience in Contract Management, Customer Interaction Center (CIC), Case Management, Service Request, Service Contract/agreement, Return & Repair Management (InHouse Repair), Installed Base Maintenance, CRM Pricing Configuration.
  • Extensively worked on ABAP Workbench, Interactive Reports, ALV, Dialog programming (Module Pool), DDIC (Data Dictionary) and ABAP FRICEW.
  • Good experience in Interface Programming (BAPIs & RFCs), ABAP Object Oriented programming (OOPS Concept) and SAP Cross Applications.
  • Extensive experience in enhancements using USER EXITS & BADIs and Performance Tuning & Optimization using various SAP tools.
  • Extensively worked on Data Migration with BDCs, Legacy System Migration Workbench (LSMW) for data uploads for various SAP Projects.
  • Single Point Of Contact (SPOC) for all development requests, develop technical design, code and unit test application fixes and enhancements.
  • Expertise in Full Software Development Life Cycle (SDLC) implementation of SAP R/3.
  • Involvement in all phases of the implementation process from business process analysis, As-Is study of system, Documentation, Business Blueprint, Activity diagrams for process description, GAP Analysis, Complete system configuration, Unit Testing, Integrated Testing, End User and Production Support.
  • Involved in implementing common development processes and procedures; provide QA reviews and make recommendations for change.
  • Worked on Functional and Technical Specifications and taken the full responsibility of the delivery at client locations.
  • Extensively experience in both Maintenance and Implementation projects.
  • Strong analytical & problem solving skills and interpersonal & communication skills.

SKILL:

  • BAdi & User Exits
  • BAPIs & Function Modules
  • RFC
  • Reports
  • Module Pool Programming / Dialogue Programming
  • Object Oriented ABAP
  • Layouts (SmartForms & SAP Script)
  • Classic & Object Oriented ALV
  • Data Dictionary
  • Optimization & Performance Tuning
  • BDC & LSMW
  • User Exits
  • ALE/IDOC
  • Authorization techniques/Lock Objects

PROCESS SKILLS:

  • Thorough Knowledge in Quality Management
  • User Requirement Specifications
  • Reviewing functional Specifications
  • Preparing Technical Documents
  • Software Requirement Specifications
  • Detailed design document & Test Plan Creation
  • Software Design Documents
  • User Documents
  • Working in Onsite-Offshore Delivery Model
  • C, Visual Basic, PERL, HTML

EXPERIENCE SUMMARY:

Confidential

SAP Senior Consultant

Responsibilities:

  • Implementation of SAP CRM and SAP R/3 for various clients across the Globe.
  • Responsible for performing current state analysis, defining systems strategy, developing system requirements, designing and prototyping, testing,, defining support procedures and implementation.

Confidential

SAP CRM 2007 Associate

Responsibilities:

  • Designed, applied and supported CRM process in SAP environment.
  • Collaborated with business resources to analyze the technical solution that met business requirements.
  • Analyzed and collected business requirements
  • Developed technical solutions and applied solutions.
  • Utilized project management methods and tools to provide tracking information.

Confidential

SAP Development Consultant

Responsibilities:

  • Development of SAP Add-on Modules, in co-ordination with the project team, based on the organization’s needs in SAP R/3.
  • Team Lead of the On-site implementation of the SAP Certified Add-On Modules.

Confidential

Software Programmer

Responsibilities:

  • Software development using the PERL scripting and PostGre SQL.

Project Lead (CRM)

Confidential, Washington, DC

Responsibilities:

  • Implementation and Support of SAP CRM System
  • Customization of Business Roles, Role Configuration Keys, Navigation Bar Profiles etc.
  • Development of Custom Components in CRM Web UI
  • Enhancement of CRM Web UI Components
  • Create the Search Component for One Order Objects
  • Creation and Configuration of Business Partners
  • Development of BOL/GenIL Objects
  • Creation of Web UI Component and navigation with Standard Component
  • Adding custom fields using Application Enhancement Tool (AET)
  • Configuring the Action Profiles & Action Definition
  • Enhancements of One Order Framework
  • Adding custom attributes using EEWB
  • Conducting testing and administered user testing

Confidential

Implementation Team Lead

Responsibilities:

  • Enhancements using External List Management (ELM) BADi in Marketing
  • Message handling using CRM MESSAGES function modules
  • Enhancement of Product Master using SET TYPES and ATTRIBUTES
  • Enhancements of Business Transactions using BTEs
  • Trigger the mail when the status of the Quotation is ‘Confirmed’ using EXEC METHODCALL PPF BAdi
  • Configure/Implement CRM Actions
  • Business Transaction enhancements using ORDER SAVE Badi
  • Generation of follow up document using COPY CONTROL Badi
  • Exporting the Campaign details to the third party system using Open Channel Badi
  • Creation of drop down list using GETTER method the attribute in Web UI
  • Add the custom attributes and display in the tabular view in U
  • Extend the BOL mode BT with a custom relationship to accommodate custom table
  • Created the Custom Genil/BOL Object Model
  • Configuration of Sites, Publications and Subscriptions using Middleware Admin Console
  • Displayed the Z-Table as an assignment block in Web UI

Confidential

Implementation Team Lead

Responsibilities:

  • Development of CRM Web UI objects
  • Enhancements of Web UI Components
  • Replication of customers and materials between ECC and CRM using CRM Middleware
  • Clearance of SPAU/SPDD list
  • Development of various RFCs for Portal Application
  • Configuring the Incompleteness procedure for Business Transactions
  • Navigation from Custom UI component to Standard UI component
  • Implementation of Transaction Launcher

Team Lead

Confidential

Responsibilities:

  • Team Lead for the implementation of SAP CRM Leasing Module Custom Enhancements
  • Development of Master Schedule and Sub-Contract Schedules in Leasing Module
  • Requirement gathering, development work assignment to team, Unit testing
  • Preparing the Delivery Documents such as Technical Specification, Unit Test Cases, Unit Test Results, Code review checklist etc
  • Integration of Custom Developed Leasing Module to Standard SAP CRM Module
  • Responsible for the Post Implementation Support and Integration Testing

CRM Consultant

Confidential

Responsibilities:

  • Supported and modified SAP CRM Configuration
  • Collected business requirements and conducted process analysis
  • Configuration of Actions in CRM Sales Module
  • Designing and development of Smart Forms
  • Sending smartform output as attachment through mails
  • Performs complex ABAP programming, testing and debugging functions related to the implementation of SAP CRM module
  • Work on all aspects of ABAP programming such as Reports, Transaction, Dialogue Programming, Optimization, ALV etc
  • Translate functional specifications into SAP ABAP technical specifications
  • Conduct new functionality/enhancement assessments and suggest areas for improvement in the internal processes and make recommendations or solutions to support the ever changing business needs
  • Peer review
  • Functional Spec analysis, Preparing Tech Spec, UTR, UTC, Delivery Document etc

CRM Consultant

Confidential

Responsibilities:

  • Responsible for data loads: Business Partner, Product Master etc
  • Developed custom program for data conversions using staging table concept
  • Upload the data from legacy system using SAP CRM XIF adapters
  • Logging and generating the error reports of Data Uploads
  • Peer review
  • Conversion program code optimization
  • Preparing Tech Spec, UTR, UTC, Delivery Document etc
  • Conducting testing and administered user testing
CRM Consultant

Confidential

Responsibilities:

  • Customization of the add-on module
  • Work with functional colleagues to understand functional design requirements, preparing technical specifications, SAP ABAP changes and projects before coding appropriate solutions; ensuring suitable consideration is given to global impact, change management, strategic fit and on-going support in order to deliver a world class solution
  • Performs complex ABAP programming, testing and debugging functions related to the implementation of SAP CIN module
  • Identify system deficiencies/gaps then develop and implement effective solutions
  • Co-operate with business analysts and customers to understand users requirements for new ABAP reports; interfaces; data conversion programs and forms
  • Guides and trains other junior ABAP programmers in the development of applications
  • Preparing the Technical Specification, Unit Test Case, Unit Test Results, Delivery Document etc
  • Final integration testing and procurement of sign off

SAP Consultant (MM)

Confidential

Responsibilities:

  • Reviewing the alternatives available and to pick the best solution and to design a solution for it
  • Coordination in delivery of developments within predefined targets during SAP Implementation
  • Developed Reports, Interfaces, Enhancements & Conversion Programs
  • Development of Module Pool programs as required
  • Scheduling batch jobs using FM JOB OPEN, JOB SUBMIT, JOB CLOSE
  • Implemented the BADI ME PROCESS REQ CUST for Purchase requisition validations
  • Created Transaction Variants for XK01, XK02 and ME21N
  • Involved in Transport Management activities
  • Involved in SPRO Configuration activities like creating new plants, changing the attributes etc
  • Participated in SAP Upgrade activities to ECC 6.0, Actively worked on Unicode Conversion programs
  • Developed Interactive ALV and Classical reports in MM FI and FM areas.
  • Development of Smart Forms
  • Conducting testing and administered user testing
  • Customizing plus SAP ECC integration
  • Collaborate with functional owners, architects and other personnel to develop dynamic and flexible systems to meet the emerging demands of the market.
  • Performs complex ABAP programming, testing and debugging functions related to the implementation of SAP CIN module
  • Identify system deficiencies/gaps then develop and implement effective solutions
  • Co-operate with business analysts and customers to understand users requirements for new ABAP reports; interfaces; data conversion programs and forms
  • Guides and trains other junior ABAP programmers in the development of applications
  • Preparing the Technical Specification, Unit Test Case, Unit Test Results, Delivery Document etc
  • Final integration testing and procurement of sign off

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