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Senior Managing Consultant Resume

SUMMARY:

  • Create & Implement Technical Solutions That Support Developers & End Users
  • Develop and direct multifaceted processes.
  • Analyze complex problems, document results, and develop sound solutions.
  • Provide structure where needed by managing involved areas, including environments, migrations, and investigations.
  • Recognized for exceptional technical and analytical skills, requirements gathering and analysis and for staying up - to-date with new technology.
  • Examine complications, deliver alternative solutions identified in IT gap analysis, and explain complex technical information to non-technical audiences.

CORE COMPETENCIES:

Functional / Non-functional Requirement Gathering | Fit Gap Analysis | Process & Procedure Development Use Case Development | Risk Analysis | Technical Implementation Plan Development | Junior Team Mentoring

TECHNICAL SKILLS:

  • Windows Server Administration | UNIX / Linux Administration (intermediate)
  • Proficient in COBOL, Assembler, and FORTRAN Programming

PROFESSIONAL EXPERIENCE:

Confidential

Senior Managing Consultant

Responsibilities:

  • Implemented computer-based systems using commercial off-the-shelf (COTS) packages and custom-based code.
  • Defined and analyzed system problems, designed and tested standards and solutions, sized and configured hardware, and installed software.
  • Developed advanced and complex solution that gathered high-level functional and non-functional requirements.
  • Determined solution touchpoints and integration points by developing project system design document (SDD).
  • Conducted architectural assessment of IT department, establishing deficiency correction plan by identifying top 5 deficiencies of unsupported solution areas.
  • Supported solution by developing required network and hardware diagrams.
  • Performed architectural assessment of IT department, building out technical implementation plan that supported solution.
  • Sized hardware and database, providing solution support.
  • Developed, implemented, and tested detailed non-functional requirements.
  • Installed and maintained software required by solution.
  • Managed 51-member team, directing monthly production environment code deployments, non-production environments code deployments, and quarterly patch updates for following products:
  • Developed processes and procedures, streamlining production deployment and back-out processes.
  • Established and implemented procedures, reducing team size 20% while providing same level of production and non-production support.
  • Mentored junior team members that resulted in 5 promotions.

Application Development Management

Confidential

Responsibilities:

  • Managed 74-member team of business analysts, developers, and integrators on largest Siebel implementation in Nordic region.
  • Directed overall telecommunication solution.
  • Developed detailed implementation plan and delivered analysis phase of project on-time and within budget.
  • Resolved issues by analyzing complex problems and developing creative solutions.
  • Supported CRM and SAP COTS packages by developing detailed network and hardware diagrams.
  • Performed application server and database sizing for CRM and SAP COTS packages.
  • Developed precise installation processes, procedures, and documentation, incorporating into Confidential knowledge management catalog.
  • Identified top 5 deficiencies of unsupported solution areas and established deficiency correction plan for customer IT department by conducting infrastructure gap analysis.
  • Facilitated new solution for customer support by developing detailed technical transition plans for client’s IT group.

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