Senior Managing Consultant Resume

SUMMARY:

Create & Implement Technical Solutions That Support Developers & End Users
Develop and direct multifaceted processes.
Analyze complex problems, document results, and develop sound solutions.
Provide structure where needed by managing involved areas, including environments, migrations, and investigations.
Recognized for exceptional technical and analytical skills, requirements gathering and analysis and for staying up - to-date with new technology.
Examine complications, deliver alternative solutions identified in IT gap analysis, and explain complex technical information to non-technical audiences.

CORE COMPETENCIES:

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Senior Managing Consultant

Responsibilities:

Implemented computer-based systems using commercial off-the-shelf (COTS) packages and custom-based code.
Defined and analyzed system problems, designed and tested standards and solutions, sized and configured hardware, and installed software.
Developed advanced and complex solution that gathered high-level functional and non-functional requirements.
Determined solution touchpoints and integration points by developing project system design document (SDD).
Conducted architectural assessment of IT department, establishing deficiency correction plan by identifying top 5 deficiencies of unsupported solution areas.
Supported solution by developing required network and hardware diagrams.
Performed architectural assessment of IT department, building out technical implementation plan that supported solution.
Sized hardware and database, providing solution support.
Developed, implemented, and tested detailed non-functional requirements.
Installed and maintained software required by solution.
Managed 51-member team, directing monthly production environment code deployments, non-production environments code deployments, and quarterly patch updates for following products:
Developed processes and procedures, streamlining production deployment and back-out processes.
Established and implemented procedures, reducing team size 20% while providing same level of production and non-production support.
Mentored junior team members that resulted in 5 promotions.

Application Development Management

Confidential

Responsibilities:

Managed 74-member team of business analysts, developers, and integrators on largest Siebel implementation in Nordic region.
Directed overall telecommunication solution.
Developed detailed implementation plan and delivered analysis phase of project on-time and within budget.
Resolved issues by analyzing complex problems and developing creative solutions.
Supported CRM and SAP COTS packages by developing detailed network and hardware diagrams.
Performed application server and database sizing for CRM and SAP COTS packages.
Developed precise installation processes, procedures, and documentation, incorporating into Confidential knowledge management catalog.
Identified top 5 deficiencies of unsupported solution areas and established deficiency correction plan for customer IT department by conducting infrastructure gap analysis.
Facilitated new solution for customer support by developing detailed technical transition plans for client’s IT group.