Test Analyst Resume Profile Ohio - Hire IT People

PROFESSIONAL EXPERIENCE

Confidential

Test Analyst

Assessment of business application requirements Application testing through development cycle
Resolution of application production issues

Confidential

Knowledge Management

ELearning course designer creating 13 ice cream technical courses working with subject matter experts
o Courses utilized by hundreds of Nestle employees worldwide to learn diverse Ice Cream Technology subjects
SAP Project Portfolio Reporting NPDI providing detailed actionable project hour breakdowns for group managers
Technical Writer of Nestle Standards and Guidelines and proofing ofEnglish
Business Process Mapping BPM , creating 12 online interactive process flows using NIMBUS Control software
Reason for leaving: Spouse's promotion to Operations Support Manager, Nestle Frozen Foods Product Technology Center PTC Solon, OH.

Confidential

Network Analyst III

Project Lead Network Infrastructure Expansion of local network, server, workstation, and telecommunications during 2004-2005 100 mm Bakersfield Operations Center Ice Cream IC Factory Expansion
Successfully Supervised 12 to 15 contractors keeping the information technology IT expansion aligned with master schedule
Deployed over 50 new workstations and 5 new servers to include Citrix virtual - VM - environment
IT support for 24 X 7 production operations of 400 workstations, 600 users and 10 servers
General operating system and application troubleshooting through complete server build and configuration
Avaya telephone switch/voicemail administration for 150 users
Coordinated team of 6 electrical contractors and multiple external vendors in support of corporate on IT projects
Reason for leaving: Transferred to Beauvais France in conjunction with spouses promotion to PTC chief engineer

Confidential

Senior Network Analyst

Project Lead supervising migration of Windows file, print, and email server and Desktops for Nestle/Dreyer's
Laurel Operations Center IC Plant integration
Backup and migration of 500 users data and E-mail Deployment/Upgrade of 250 workstations
Regional Sales Office IT Support
Direct technical support of file, print, and email servers for 80 regional office
24/7 remote technical support for entire Central to Eastern Dreyer's geographic region
Extensive travel in support of new office IT infrastructure setup and staff training as well as in response to service failures
Reason for leaving: Promoted to Network Analyst III and transferred to Bakersfield CA in support of 100mm expansion of the largest Nestle Ice Cream factory Bakersfield Operations Center

Confidential

Network Analyst

Corporate HQ IT Support 300 Users
User account administration to include E-mail
Workstations support in local corporate office and remote support of travelling staff Basic configuration and troubleshooting of workstations
Reason for leaving: Promoted to Senior Network Analyst and transferred to Rockaway NJ to support Central and Eastern Dreyer's Geographic regions as well as local 'home' sales office Rockaway .

Confidential

Administrative Coordinator - September 1994 to August 1996
Administrative support for corporate quality manager and two operations vice presidents
Meeting on and offsite as well as travel arrangement coordination
Word processing, spreadsheet, and database to include training of staff
Reason for leaving: Hired by Information Services department as Network Analyst in recognition of demonstrated IT aptitude
confidential
R D Pilot Plant Operator - September 1990 to August 1994
Pilot Plant operator, mix making VAT / HTST Pasteurization , freezer operations, CIP / COP of Pilot Plant facility
Basic QA to include SPC/COLI Fats/Solids analysis

Confidential

Transportation Officer

Assignments included Platoon Leader for 50 soldiers, Company Executive Officer for 150 soldier unit, and Battalion Property Book Officer responsible for over 50mm in materials
Logistics support for VII Corps over a 40,000 sq. mile area in central Germany